Elderwood Of Hinckley

Summary of Reviews:

• There are mixed opinions about the quality of care and management. Some reviews mention deceitful practices to acquire residents and low-quality care compared to other facilities.
• Many reviews praise the facility for its loving, caring, and supportive environment for both residents and employees. The facility is noted for its community involvement and keeping residents active with shopping, eating out, and attending events.
• Concerns were raised about the training of healthcare aids, with some reportedly performing tasks without proper training.
• Criticism of the management and work environment was mentioned, suggesting it is not a desirable place to work or for loved ones to receive care.
• Positive feedback highlights the facility's cleanliness, the friendliness and helpfulness of the staff, and the range of activities available for residents, including performances, bingo, and various social events.
• Specific staff members and the maintenance team received commendations for their exceptional service and for maintaining a great environment.
• Family members of residents expressed satisfaction with the care provided, mentioning the attentive staff, the variety of activities, and the overall homely and comfortable atmosphere.
• Recommendations for Elderwood are strong among reviewers, citing the facility's efforts in going above and beyond in care, activities, and community engagement.