Call for pricing and availability: (866) 666-3153
Edgewood Rehabilitation And Care Center
1101 Windbell Dr, Mesquite, TX 75149
Based on 28 reviews
Services and Housing OptionsAssisted Living, Nursing Home, Skilled Nursing, Rehabilitation
For Pricing & Availability(866) 666-3153
To Reach a Resident(972) 288-8800
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Edgewood Rehabilitation And Care Center DescriptionWelcome to Edgewood Rehabilitation and Care Center where you will experience an individualized treatment plan designed to enable you achieve your maximum level of physical function and cognitive independence. Our team of skilled individuals consists of Registered and Licensed Nurses, as well as Physical, Occupational and Speech Therapists. One of the most important decisions a person will ever make is choosing a health care community. At Edgewood Rehabilitation and Care Center, we understand how difficult it is to make the decision to put a loved one in long-term care. We strive to provide top-notch care and support so that you can feel confident in your decision.
Assisted LivingAssisted Living is a perfect blend of Nursing Home and Independent Living facility. Specifically, Assisted Living provides apartment-like living quarters with the assistance needed for mostly functional seniors. The type of assistance we offer includes help with meals, medication and housekeeping, plus the peace of mind that someone is there to check in on you and make sure everything is okay.
RehabilitationThe fundamental network facilities are constantly striving to improve functional capabilities, promote independent living, and enhance the overall quality of life for rehabilitation patients. Rehabilitation services take a comprehensive and interdisciplinary approach to treatment because physical disability rarely just affects one aspect of an individual's well-being. The effects of disability can be far-reaching, touching everything from emotional and psychological health to employment and lifestyle.
Skilled NursingNursing homes are often used as a generic catchall phrase for any type of long-term care. There are many types of care facilities, each providing a different level of comprehensive care. A nursing home is one type of facility that offers a very specific level of care. The level of care at nursing homes has increased significantly over the years. Although nursing homes are typically known for providing care to the elderly, some have now begun to specialize in serving younger populations who are at risk due to developmental disabilities, debilitating illnesses, or addiction.
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AmenitiesEdgewood Rehabilitation And Care Center provides its residents with many amenities, including private and semi-private accommodations, cable TV, free Wi-Fi, flat screen TVs, restaurant-style dining, a rehabilitation gym, private showers in the suites and a salon/barber on site. The center also hosts community events such as bingo and board games, birthday parties pet visits religious services and more.
ServicesEdgewood Rehabilitation and Care Center is a 142-bed skilled nursing facility offering 24-hour nursing care for both long-term and short-term residents. The center also provides physical, occupational, and speech therapy, hospice care, respite care, pharmacy services, registered dietician, pulmonary care with a pulmonary specialty unit, tracheotomy care and weaning, social services and family education. In addition, the center offers advanced modality wound care treatment with piped-in oxygen and medical air with wall suction.
Rehabilitation Services and AmenitiesEdgewood Rehabilitation And Care Center provides comprehensive rehabilitation services and amenities to aid in the recovery of individuals suffering from various medical conditions. The facility specializes in joint replacement, stroke recovery, fall management, bladder management, Parkinson's disease, general deconditioning, CHF, COPD, cardiac and pulmonary conditions as well as post-surgical strengthening. With a team of dedicated professionals and modern equipment, Edgewood Rehabilitation And Care Center is committed to helping their patients reach their maximum potential.
Skilled Nursing Services and AmenitiesEdgewood Rehabilitation And Care Center offers a range of skilled nursing services and amenities, including licensed nursing care, comprehensive wound care, pulmonary management, post-surgical stabilization, intravenous/enteral/parenteral therapies, restorative nursing care, IV Therapy, oxygen therapy, lab/x-ray services and emergency call systems. These services and amenities are designed to ensure that all residents receive the highest quality of care in the most comfortable setting possible.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 5 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 10/12/12 and is run by a for profit organization. It is a large-sized nursing community with 142 nursing beds. Currently, there are 57 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 2 fines by The Centers for Medicare & Medicaid Services for a total of $17,095.00. The facility has had 4 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Edgewood Rehabilitation And Care Center has a 5-star overall rating, the highest possible. The nursing home is in the top 10% of facilities in terms of overall rating, and their overall rating is slightly higher than the state average. This nursing home also has a 4-star health inspection rating, the second highest possible. They're in the top 30% of facilities in terms of health inspection rating, and their health inspection rating is slightly higher than the state average as well. Lastly, this nursing home has a 5-star quality rating; again, the highest possible. They are in the top 20% of facilities when it comes to qualityrating, and just like withoverall and health inspection ratings, their quality rating isslightly higher than thatof other homesin theirstate.
Staff RatingsThe Edgewood Rehabilitation And Care Center has a 2-star staff rating the second lowest possible. The nursing home is in the bottom 30% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top 30% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top 40% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the top 30% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly higher than the state average. The nursing home is in the top 40% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly higher than the state average.
Covid DataThe Edgewood Rehabilitation And Care Center is a nursing home that is in the bottom 10% of facilities in terms of resident vaccination rate. The resident vaccination rate at the nursing home is way lower than the state average, with a rate of 62.5% as opposed to 81.0%. The staff vaccination rate at the facility is also slightly lower than average, coming in at 80.6% as opposed to 84.5%. However, when it comes to covid booster rates, The Edgewood Rehabilitation And Care Center is actually in the bottom 30% of facilities but has a higher percentage than the state average, with 80.0% of residents having had boosters compared to 73.9%.
Quality MeasuresThe Edgewood Rehabilitation and Care Center is one of the top nursing homes in the state, with a 5-star quality rating. The nursing home is in the top 30% of facilities in terms of residents with ulcers, though the number of residents with ulcers is slightly lower than the state average. The nursing home is also in the top 20% of facilities in terms of residents who lose too much weight, though again, the number of residents who lose too much weight is slightly lower than the state average. However, the nursing home is in the bottom 20% of facilities in terms of residents who have depressive symptoms, with a higher number of residents than the state average. Overall, the Edgewood Rehabilitation and Care Center is a top-quality nursing home that provides great care for its residents.
Emergency and Hospitalization Quality MeasuresThe Edgewood Rehabilitation And Care Center is a nursing home that is in the top 30% of facilities in terms of hospitalizations per 1000 days. The nursing home is also in the top 30% of facilities in terms of outpatient emergency department visits per 1000 days. The short-stay residents who had outpatient emergency department visits is way lower than the state average, but the short stay residents who were rehospitalized after a nursing home admission is higher than the state average.
The Mesquite Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
This is the worst place to ever put your loved one! All we have had is trouble with the staff and the administration. We are diligently looking for a place to move our loved one and as soon as we can find one, she is out of here. The care is terrible, the staff can't give medications correctly on a regular basis, they can't seem to change the beds regularly, they can't adhere to the menu they give out to the residents therefore the resident very seldom gets what they ask for from the menu, and the administration gets vindictive if you report them to the state. Our vehicle got towed from the front of the building within 10 minutes of parking it to go in & pick up our loved one to take her to our house for a visit & for dinner since she didn't like what they had given her. Before we could get back to the car, they had towed it. If you have any other choices, please don't put your family member in this place. Don't put yourself or your family member though the hell this administration dishes out.
for anyone with a family member or planning to place a family member re-think your decision. She was unable to see and they would deliver her meals and just leave them, she would try to eat with her fingers, her nails would get so dirty and this was addressed so many times and we were told that they were not allowed to leave her food if she needed someone to feed her, however they continued to leave her food with no one feeding her. She had a bed sore and on 2 different occasions we had to take her to er and both times they found dried feces in her bed sore. On a Friday my sister addressed how dirty her nails were due to her trying to eat with her fingers, Saturday we came in to visit and her nails had been cut so short they had cut her finger, then tried to say it was not them and it did not show in her chart that anyone cut her nails, now keep in mind my mom have very limited use of her arms or hands. the staff is extremely rude and has no compassion for their patients, we found her bottom teeth in her diaper which shows they had not changed her diaper in quite awhile. The nursing team was extremely loud, used very foul language very loudly, would be sitting in guest chairs out in the hallway just talking and others would take a smoke break quite often. There is no way I can say enough about the lack of care she received, but I will take as much time as I need to ensure I include everything when I file a claim with the state of texas. for the grace of god he called her home before we had to return her to this god forsaken place
I am absolutely floored on the lack of Customer Service relations I have received from this nursing home. Michael Ballew did a decent job of answering questions and showing me around. However he never answered my specific question of, “How many Spanish speaking co-workers do you have on staff?” My mother has been diagnosed with Dementia. It was explained by her Neurologist that she will lose all the English she has learned and revert back to only Spanish eventually when her disease progresses to its fullest state. Michael only answered my question in a vague manner. Ada Taylor was next in line to do an evaluation. After it was concluded she made the statement, “All I need to get your mom into our facility is a confirmation of my mother having Dementia” – which I provided. Come to find out, that was Not good enough either… Now comes along Robin North… From the very first moment I spoke with her I could hear the bitterness she has in her tone over the phone and then again I heard it in person. It felt like she was intentionally trying to upset me to Stop the Process of getting my mother into this facility. I have no doubt about this because Robin smiled at me when I told her, "I no longer wish to pursue placing my mother into this facility."Robin North - I have never been spoken to in such a disrespectful manner in my whole life. How dare you interrupt me every time I speak, then have the audacity to get upset with me when I do it to you. If I was part of your HR team trying to have a conversation with you and you acted like this, you would be Fired on the spot for your lack of compassion and being unprofessional. I have a feeling that is exactly what you are trying to do.I spent weeks wasting my time bending over backwards to get information to Edgewood they said they were incapable of getting themselves. This was the only place I was willing to send my mother that I found in Mesquite. All others were worse than this place. Another important thing I did notice about Edgewood was - every time someone told me how much it costs to have a love one spend a month in this facility it was always a different answer... I have no doubt that I and mainly my mother dodged a huge bullet with this place. Do your loved one and yourself a huge favor, find another long term care facility outside of Mesquite.Most Important Point of All (I believe this was Racially Motivated) - There is only 1 resident in the entire long term facility that speaks Spanish… My mother was going to be her roommate. I have a feeling that the lack of Spanish speaking co-workers was going to be an issue and someone decided to make sure we lost interest in placing my mother in Edgewood. Otherwise these issues would have been found out first hand and the BBB and APS would have gotten involved - two government agencies that would have been implementable at placing a foot up Edgewood’s staff. If your loved one speaks mostly Spanish I would look somewhere else. Edgewood is Not properly staffed to support Spanish residents.
The worst place I ever seen they can't keep workers they always have attitudes when asking questions are needing something no communication are understanding by far the worst management I wouldn't seen my worst enemy there the only nice person there is The administrator and Diane in human resources I will never come back
Saved my life. Got COVID and could no longer get around. Hospital sent me here. I was well taken care of. Nice nurses and therapy helped me get to walking again. You even get visitors as long as they have negative COVID test. Without test you do NOT even get in the building. I felt safe and will go back if I ever need a place like them again. Thank you.
The clinical team is highly skilled. Therapy was very patient and motivating. My experience was very good here. Everyone was very realistic with me and the goals set for my treatment. I have been to others in Mesquite and this is my choice if I ever need skilled nursing care again.
Edgewood is very unprofessional. They discharged my husband and he was so constipated he was miserable..As soon as he got home, I had to send him by ambulance to the hospital.because he was in so much pain. He said, they didn't help him much and the food was awful. I give the place a 1 star rating.
Edgewood is very unorganized, meaning no 2 employees will provide the same information. On my Moms released date, I had left clothes for her but yet the facility do not put clothes on her nor any socks and it was very cold. Upon pickup, my Mom smelled horrible, they had not cleaned/bathe her and she had feces stuck to her bottom. Medicare had paid for a new wheelchair for my Mom but the facility sent my Mom home in one of there used wheelchairs. I would call and call and they would barely answer the phone. This facility is hiding behind Covid, meaning the other negatives are hidden.
Our first experience at Edgewood facility was a nightmare for my husband and I. My husband was taking there by ambulance as I follow close behind, when making it inside the first doors as I tried getting through the second doors they Would not let me in until my husband told them he was not staying that’s when I was able to go in. My husband had surgery on both of his feet’s they allowed one to hit the floor as they move him from one bed to the other. He had the hardest time getting medical and what was giving my husband didn’t touch his pain.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-12-09||2021-12-27||E||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2021-12-09||2021-12-27||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2020-09-10||2020-09-25||E||Egress Deficiencies||Have exits that are accessible at all times.|
|2020-09-10||2020-09-25||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2019-02-05||2019-03-01||F||Emergency Preparedness Deficiencies||Include a process for Emergency Preparedness collaboration.|
|2019-02-05||2019-03-01||F||Emergency Preparedness Deficiencies||Conduct testing and exercise requirements.|
|2019-02-05||2019-02-27||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2019-02-05||2019-02-27||F||Smoke Deficiencies||Have an alternate power supply for its alarm system.|
|2019-02-05||2019-02-27||E||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2019-02-05||2019-03-01||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2019-02-05||2019-02-27||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2019-02-05||2019-02-27||E||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2019-02-05||2019-02-27||F||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-08-31||D||D||Quality of Life and Care Deficiencies||Provide appropriate pressure ulcer care and prevent new ulcers from developing.|
|2022-02-08||D||D||Resident Rights Deficiencies||Reasonably accommodate the needs and preferences of each resident.|
|2021-12-10||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2021-05-21||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.|
|2021-05-21||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-12-08||E||E||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2020-12-08||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-09-10||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2020-09-10||C||C||Nursing and Physician Services Deficiencies||Post nurse staffing information every day.|
|2020-01-28||D||D||Resident Assessment and Care Planning Deficiencies||Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.|
|2019-02-08||D||D||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2019-02-08||D||D||Resident Rights Deficiencies||Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.|
|2019-02-08||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2019-02-08||D||D||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2019-02-08||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.|
|2019-02-08||D||D||Pharmacy Service Deficiencies||Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.|
|2019-02-08||E||E||Pharmacy Service Deficiencies||Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.|
|2019-02-08||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2019-02-08||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2019-02-08||D||D||Nursing and Physician Services Deficiencies||Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.|
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