Dogwood Creek Retirement Center

Positive Reviews:

• Former employees and family members of residents have praised Dogwood Creek for its wonderful staff and welcoming atmosphere.
• Many reviewers highlighted the quick and efficient process of moving their loved ones into the facility, especially appreciating the help with bureaucracy and paperwork.
• The facility is noted for its cleanliness, cute apartments with patios, and a variety of activities that keep residents engaged and happy.
• Staff are commended for their caring and friendly nature, providing services such as medication management, cleaning, laundry, and transportation to appointments.
• Several reviews mentioned the excellent care provided to their family members, including personalized attention and adjustments to care as needed.
• The community is described as safe, fun, and offering a good balance of privacy and social opportunities.
• Some reviews specifically praised the executive director and other staff members for their helpfulness and patience during the transition process.

Negative Reviews:

• There are complaints about the facility being understaffed, with high turnover rates and reports of staff being treated poorly and underpaid.
• Some reviewers raised concerns about the facility's maintenance, including lack of heating in winter, no air conditioning in summer, and issues with bedbugs.
• There are allegations of financial mismanagement, with claims that the facility prioritizes profit over resident care.
• Concerns were also raised about the health and safety of the environment, including reports of black mold and unsanitary conditions.

Mixed Reviews:

• While many reviews praise the staff and the quality of care, there are significant concerns about the facility's management and maintenance.
• The facility is described as affordable and well-loved by many residents, yet some reviews strongly advise against moving family members there due to alleged neglect and poor conditions.