📞 Call for pricing and availability: (800) 780-8101
Dexter House Healthcare
120 Main Street, Malden, MA 02148
For Pricing & Availability
(800) 780-8101To Reach a Resident
(781) 324-5600Estimated Pricing
Price Comparison
Dexter House Healthcare Description
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Malden
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers describe the facility as horrible, citing unclean conditions, including dirty bathrooms and a pervasive smell of urine.
- Staff behavior is frequently criticized, with allegations of lying, rudeness, and a lack of care or responsiveness to patient needs.
- There are serious concerns about patient safety, including multiple reports of falls, dehydration, and inadequate medical attention leading to hospitalization.
- Communication issues are highlighted, with staff often unable to provide answers or updates to family members.
- Facility conditions are described as old, outdated, and poorly maintained, with broken furniture and fixtures.
- There are complaints about the quality of food and the lack of working Wi-Fi for residents.
Positive Reviews:
- A few reviewers note improvements in the facility, including changes in ownership and staffing, leading to better care.
- Some family members and patients praise the staff for being caring, helpful, and professional, particularly during rehabilitation stays.
- There are mentions of good food and a high level of care and compassion from the staff.
- One reviewer specifically appreciates the coordination and communication regarding their father's care during the pandemic.
Mixed Feedback:
- While there are reports of positive changes and caring staff, these are overshadowed by numerous complaints about the facility's conditions, staff behavior, and patient care.
- The facility is described as both old and outdated but also as having staff that provides a high level of care and compassion.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 7, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 130
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $11994
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-05 | 2020-03-13 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2020-02-05 | 2020-03-13 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-15 | 2022-10-07 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-09-15 | 2022-10-07 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-09-15 | 2022-10-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2022-09-15 | 2022-10-07 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-09-15 | 2022-10-07 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-09-15 | 2022-10-07 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2022-09-15 | 2022-10-07 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-09-15 | 2022-10-07 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-09-15 | 2022-10-07 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-09-15 | 2022-10-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-10 | 2019-12-31 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-12-10 | 2019-12-31 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-12-10 | 2019-12-31 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-02-22 | 2019-03-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-02-22 | 2019-03-29 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-02-22 | 2019-03-29 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-02-22 | 2019-03-29 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-02-22 | 2019-03-29 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-02-22 | 2019-03-29 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-02-22 | 2019-03-29 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-02-22 | 2019-03-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-07 | $3,250 |
| 2022-09-15 | $11,994 |
| 2022-09-15 | $23,988 |
What is in the Neighborhood
- The closest city is Malden which is 0.4 miles away and has a population of 61,068 (large town).
- The average income is $61,402, which is average compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 32
- Average Temperature: 54.7
- Day Breakdown: The area gets 130 days of rain, 28 days of snow and 205 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 2.53 per 100 people which is low compared to other cities.
- Violent Crime: 0.64 incidents per 100 people
- Property Crime: 1.68 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Super Stop & Shop
0.4 miles awaySuper 88 香港超市
0.4 miles awayRosebud Farms
0.6 miles awayAtlas Market
0.7 miles awayBJ's Wholesale Club
0.9 miles awayNone Found
Bus Stations
Main St @ Cross St
0.0 miles awayCross St @ Main St
0.1 miles awayMain St @ Wigglesworth St
0.1 miles awayMedford St @ Main St
0.1 miles awayMain St @ Wilson Ave
0.1 miles awayBanks
Century Bank
0.4 miles awayBrookline Bank
0.5 miles awayCitizen's Bank
0.5 miles awayEastern Bank
0.6 miles awayPeople's United Bank
0.6 miles awayHospitals
CHA Everett Hospital
1.5 miles awayQuigley Memorial Hospital
2.2 miles awayLawrence Memorial Hospital
2.3 miles awayMelrose-Wakefield Hospital
2.8 miles awaySomerville Hospital
2.9 miles awayPharmacies
Walgreens
0.4 miles awayCVS
1.3 miles awayCVS Pharmacy
1.6 miles awayGreen Street Pharmacy
3.0 miles awayRite Aid
3.2 miles awayDentists
Malden Dental Center
0.5 miles awayShieh Dental Care
0.6 miles awayAzuza Dental
0.9 miles awayJohn R. Horne Jr. DMD
1.2 miles awayWellington Circle Dental
1.2 miles awayParks
Bell Rock Memorial Park
0.1 miles awayMacArthur Park
0.2 miles awayMalden
0.2 miles awayGreen St Field
0.2 miles awayKen Mazonson Court
0.2 miles awayPlaces of Worship
Grace Federated Church
3.5 miles awayOld North Church
3.7 miles awaySt. Leonard's Church
3.8 miles awayKings Chapel
4.2 miles awayUnited First Parish Church
12.0 miles awayShopping
Assembly Square Marketplace
1.8 miles awaySquare One Mall
3.4 miles awayCambridgeside
3.5 miles awayThe Garage
4.2 miles awayPrudential Center
4.9 miles awayCulture
Chevalier Theatre
2.2 miles awayFollow Your Art
2.4 miles awayApollinaire Theatre
2.5 miles awayCharlestown Working Theater
2.5 miles awayGranoff Music Center
2.8 miles awayRestaurants
Nana's Pizza
0.3 miles awayAnny's Place
0.3 miles awayDoo Wop Diner
0.3 miles awayPasta Market Cafe
0.3 miles awaySichuan Taste
0.4 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More