Devlin Manor Nursing And Rehabilitation Center

Reviews of Devlin Manor show a mix of experiences. Some reviewers express deep gratitude for the care and support their family members received, highlighting the cleanliness of the facility, the exceptional care provided by the staff, and the positive impact of therapy services. They describe the staff as treating residents like family, going above and beyond in their duties, and maintaining great communication with families.

However, other reviews paint a starkly different picture, detailing serious concerns about the level of care. These negative experiences include unprofessional behavior by management, significant neglect leading to health deterioration, inadequate response times to patient calls, and a general lack of attention to patient needs. Complaints include patients being left unattended, poor hygiene care, mismanagement of medication, and a failure to follow through on medical care and therapy. Concerns about understaffing and organizational issues were also mentioned, suggesting that these problems contribute to the inadequate care.

Some reviewers specifically absolve the nursing staff and therapists from blame, attributing the issues to management and organizational failures. They acknowledge the hard work and dedication of these individuals despite the challenging conditions.

On a positive note, there are accounts of engaging activities for residents, such as square dancing and other events, which suggest that there are aspects of the facility that contribute positively to the residents' quality of life. The facility is also described as clean by several reviewers, and some family members have had reassuring experiences with the care of their loved ones.

In summary, while there are instances of satisfaction with the care provided at Devlin Manor, significant concerns have been raised about the quality of care, management, and the overall experience for some residents and their families.