📞 Call for pricing and availability: (800) 780-8101
Crystal Pines Rehab & Hcc
335 North Illinois Avenue, Crystal Lake, IL 60014
For Pricing & Availability
(800) 780-8101To Reach a Resident
(815) 459-7791Estimated Pricing
Price Comparison
Crystal Pines Rehab & Hcc Description
The number one priority at Crystal Pines Rehabilitation and Health Care Center is to help seniors live their best life. Everything we do is focused on you — your preferences, your lifestyle, and all the things that make you happy. We respect your choices and the choices of your family and will do our best to fulfill them. The Crystal Pines Rehabilitation and Health Care Center is a tight-knit community. Professionally trained and always helpful, our staff knows how to brighten your day.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Crystal Lake
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Crystal Pines has received a variety of reviews from both staff and families of residents. Many employees express pride in their work, highlighting the competent rehab and long-term care teams, and the genuine care for residents' well-being. The administration and staff's dedication, especially during the pandemic, has been praised for their efforts in meeting the goals of short-term rehab residents and keeping everyone involved and entertained.
Several family members and residents have shared positive experiences, noting the facility's cleanliness, the caring and responsive staff, and the quality of medical care. The facility is described as beautiful with amazing rehab rooms, and some staff members are specifically commended for their helpfulness and dedication.
However, there are also negative reviews concerning the care and environment at Crystal Pines. Some reviews mention issues with cleanliness, unattended residents, and a lack of responsiveness to concerns about resident care. There are serious allegations regarding the handling of personal belongings of a deceased resident and accusations of inadequate discharge practices.
While some reviews mention the need for improvement in food service and management practices, others appreciate the facility for its attentive and friendly staff, the quality of care provided, and the overall environment. Recommendations to prospective residents and their families include visiting the facility and asking questions to get a comprehensive understanding of the care and services offered.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Nov. 1, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 112
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $75301
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-31 | 2022-09-20 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-08-31 | 2022-09-20 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-08-31 | 2022-09-20 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-08-31 | 2022-09-20 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-08-31 | 2022-09-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-31 | 2022-09-20 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-08-31 | 2022-09-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-11-30 | 2021-12-16 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-11-30 | 2021-12-16 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-11-30 | 2021-12-16 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-11-30 | 2021-12-16 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-11-30 | 2021-12-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-11-30 | 2021-12-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-11-30 | 2021-12-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2021-01-29 | 2021-02-10 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-01-29 | 2021-02-10 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-01-29 | 2021-02-10 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2021-01-29 | 2021-02-10 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2021-01-29 | 2021-02-10 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-01-29 | 2021-02-09 | E | Egress Deficiencies | Install proper backup exit lighting. |
| 2021-01-29 | 2021-02-09 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-01-29 | 2021-02-09 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-01-29 | 2021-02-11 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-01-29 | 2021-02-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-01-29 | 2021-02-09 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-30 | 2023-04-12 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-03-30 | 2023-04-13 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-15 | 2023-02-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-01-17 | 2023-01-31 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-01-17 | 2023-01-31 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-08 | 2022-12-27 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-11-29 | 2022-11-29 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-24 | 2022-09-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-08-24 | 2022-09-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-24 | 2022-09-08 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-24 | 2022-09-08 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-08-24 | 2022-09-08 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-08-24 | 2022-09-08 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2022-08-24 | 2022-09-08 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2022-08-24 | 2022-09-08 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-24 | 2022-09-08 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-10-04 | 2021-10-04 | B | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-06 | 2022-07-22 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-15 | 2022-04-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-15 | 2022-04-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-10-21 | 2021-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-30 | 2021-09-08 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-08-30 | 2021-09-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-18 | 2021-12-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-18 | 2021-12-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-18 | 2021-12-03 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-11-18 | 2021-12-03 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-11-18 | 2021-12-03 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-18 | 2021-12-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-18 | 2021-12-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-10 | 2021-06-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-01-21 | 2021-02-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-01-21 | 2021-02-01 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-01-21 | 2021-02-01 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-01-21 | 2021-02-01 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-07-06 | $14,025 |
| 2022-07-06 | $9,116 |
| 2022-11-29 | $12,605 |
| 2022-12-08 | $24,510 |
| 2023-01-17 | $29,070 |
What is in the Neighborhood
- The closest city is Crystal Lake which is 0.7 miles away and has a population of 40,448 (mid sized town).
- The average income is $85,844, which is very high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 24
- Average Temperature: 50.4
- Day Breakdown: The area gets 143 days of rain, 48 days of snow and 173 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 2.39 per 100 people which is low compared to other cities.
- Violent Crime: 0.67 incidents per 100 people
- Property Crime: 0.95 incidents per 100 people
- Drug-Related Crime: 0.17 incidents per 100 people
- The average life expectancy in zip code is 79.55 years old, which is high compared to other zip codes.
- Air Quality: Good Days 204.0, Moderate Days 66.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
1.5 miles awayThe Fresh Thyme
1.6 miles awaySam's Club
1.6 miles awayAldi
1.7 miles awayMariano's
1.8 miles awayTransportation
Crystal Lake
0.5 miles awayPingree Road
1.4 miles awayCary
4.6 miles awayFox River Grove
6.0 miles awayMcHenry
6.7 miles awayBus Stations
Crystal Lake Metra Station
0.5 miles awayMcHenry Communty College
2.9 miles awayPioneer Center
4.5 miles awayCentegra Medical Center
4.8 miles awayMcHenry Metra Station
6.7 miles awayBanks
Wintrust Community Bank
0.6 miles awayGrant Street Drive-Up
0.7 miles awayMain Office
0.7 miles awayU.S. Bank
1.3 miles awayWells Fargo
1.4 miles awayHospitals
Northwestern Medicine McHenry Hospital
4.7 miles awayCentegra Hospital-Woodstock
4.7 miles awayNorthwestern Medicine Huntley Hospital
6.5 miles awayAdvocate Good Shepherd Hospital
7.9 miles awayAdvocate Good Shepard Hospital
8.1 miles awayPharmacies
Walgreens
1.4 miles awayCVS #10628
1.9 miles awayWalgreens Pharmacy
4.0 miles awayCostco Pharmacy
5.2 miles awayMeijer Pharmacy
5.7 miles awayDentists
Bruggeman Dentistry
2.2 miles awayLakewood Dental
4.8 miles awayRidgeview Family Dental
5.4 miles awaySignature Dental Group
5.5 miles awayAlgonquin Smiles
6.2 miles awayParks
Veteran Acres Park
0.0 miles awayCrystal Lake
0.2 miles awayWingate Prairie Nature Preserve
0.2 miles awaySternes Woods Park
0.4 miles awayDepot Park
0.5 miles awayPlaces of Worship
Wonder Lake Bible Church
11.3 miles awayBAPS SwamiNarayan Sanstha Temple
21.9 miles awayShopping
Algonquin Commons
6.8 miles awaySpring Hill Mall
10.1 miles awaySpring Hill Fashion Corner
10.4 miles awayThe Milk Pail
12.3 miles awaySunset Center
15.5 miles awayCulture
Raue Center For the Arts
0.7 miles awayWoodstock Opera House
8.2 miles awayAmphitheater
13.3 miles awayHemmens Cultural Center
14.6 miles awayGrayslake Park Amphitheater
15.6 miles awayRestaurants
Rosatti's Pizzeria
0.5 miles awayGeorgio's Pizza
0.6 miles awayCafe Olympic
0.6 miles awayBenedict's La Strata
0.7 miles awayThe Cottage
0.8 miles awayGet exact pricing & check availability
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