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Crestwood Terrace

13301 South Central Avenue, Crestwood, IL 60445

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(708) 597-5251

Estimated Pricing

Studio
Estimated $9,765

Price Comparison

  • Average City Price: $9,766
  • Average State Price: $8,401
  • Average National Price: $7,508

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Crestwood

    Community Reviews

    4.5
    Crestwood Terrace
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 4 out of 5 communities in Crestwood
  • Ranking in State: 1389 out of 1441 communities in IL

    • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews highlight significant concerns about cleanliness, with mentions of the need for an exterminator and unpleasant odors reminiscent of urine.
    • Staff behavior and professionalism are frequently criticized, including reports of rudeness, lack of communication skills, and instances of staff hanging up on callers.
    • There are alarming claims about resident care, including inadequate attention and love for the patients, housekeepers performing tasks outside their duties, and allegations of residents being overmedicated with psychotropic drugs.
    • The physical condition of the facility is described as old, run-down, and in desperate need of a makeover, with specific complaints about the quality of the food and the state of the bedrooms.
    • Customer service and the quality of medical care, particularly from the physical therapy department, are described as very poor, with a preference expressed for seeking treatment elsewhere.
    • However, there are a few positive comments about the facility, including praise for the diversity among residents, the enjoyable environment, and the flexibility and management quality for employees.
    • Overall sentiment is overwhelmingly negative, with strong recommendations to avoid this facility and seek care or employment elsewhere.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5

    Nursing Home Overview

    Participation date: April 11, 1975
    Ownership type: For Profit
    Provider type: Medicaid
    Nursing home capacity: 126
    Total current residents: 104
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 8
    Number of substantiated complaints: 19
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $17925

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-07-26 2022-08-31 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-07-26 2022-08-31 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-07-26 2022-08-31 E Egress Deficiencies Have exits that are accessible at all times.
    2022-07-26 2022-08-31 E Egress Deficiencies Install proper backup exit lighting.
    2022-07-26 2022-08-31 F Smoke Deficiencies Provide properly protected cooking facilities.
    2022-07-26 2022-08-31 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-07-26 2022-09-09 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-26 2022-08-31 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-07-26 2022-08-31 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-07-26 2022-09-07 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-07-26 2022-09-02 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-07-21 2021-08-18 C Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2021-07-21 2021-08-19 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2021-07-21 2021-08-31 C Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2021-07-21 2021-08-19 C Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2021-07-21 2021-08-17 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2021-07-21 2021-08-19 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-07-21 2021-08-19 E Egress Deficiencies Have exits that are accessible at all times.
    2021-07-21 2021-08-19 E Egress Deficiencies Install proper backup exit lighting.
    2021-07-21 2021-08-30 F Smoke Deficiencies Provide properly protected cooking facilities.
    2021-07-21 2021-08-19 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-07-21 2021-08-30 F Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2021-07-21 2021-08-30 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-07-21 2021-08-19 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-07-21 2021-08-19 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-07-21 2021-08-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-07-21 2021-08-19 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-07-21 2021-08-19 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
    2019-08-12 2019-09-17 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-08-12 2019-09-17 F Smoke Deficiencies Provide properly protected cooking facilities.
    2019-08-12 2019-09-17 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-12 2019-09-17 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-08-12 2019-10-18 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-18 2023-04-28 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-04-01 2023-04-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-03-11 2023-03-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-10-27 2022-11-18 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-10-27 2022-11-18 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-27 2022-11-18 E Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2022-08-26 2022-09-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-26 2022-09-09 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2022-06-30 2022-07-18 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-06-30 2022-07-18 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-06-30 2022-07-18 F Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-06-30 2022-07-18 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-06-30 2022-07-18 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-06-30 2022-07-18 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-30 2022-07-18 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2022-06-08 2022-06-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-06-08 2022-06-25 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-06-08 2022-06-25 E Environmental Deficiencies Keep all essential equipment working safely.
    2022-01-04 2022-01-21 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-01-04 2022-01-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-10-20 2021-10-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-06 2021-10-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-10-06 2021-10-29 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-10-06 2021-10-29 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-10-06 2021-10-29 D Quality of Life and Care Deficiencies Provide or get specialized rehabilitative services as required for a resident.
    2021-08-26 2021-09-24 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-08-26 2021-09-24 D Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2021-07-21 2021-08-11 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-07-21 2021-08-11 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-07-21 2021-08-11 F Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-07-21 2021-08-11 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-07-21 2021-08-11 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-07-21 2021-08-11 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-07-21 2021-08-11 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-21 2021-08-11 C Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-21 2021-08-11 F Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2020-12-08 2020-12-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-08 2020-12-27 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-07-09 2021-07-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-06-21 2021-07-06 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-06-21 2021-07-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-06-21 2021-07-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-03-15 2021-03-25 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2021-02-05 2021-03-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-02-05 2021-03-01 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-09-29 2020-10-20 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-09-29 2020-10-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-09-29 2020-10-20 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-09-29 2020-10-20 D Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2020-09-29 2020-10-20 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-09-29 2020-10-20 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2019-08-01 2019-08-23 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-08-01 2019-08-23 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2019-08-01 2019-08-23 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-08-01 2019-08-23 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2020-06-08 $650
    2020-06-15 $975
    2020-10-19 $1,300
    2020-12-08 $15,000
    2021-06-21 $1,625

    What is in the Neighborhood

    General Area Overview
    • The closest city is Crestwood which is 0.9 miles away and has a population of 10,984 (small town).
    • The average income is $51,679, which is low compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 27
      • Average Temperature: 53.3
      • Day Breakdown: The area gets 148 days of rain, 40 days of snow and 175 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 4.23 per 100 people which is average compared to other cities.
      • Violent Crime: 0.86 incidents per 100 people
      • Property Crime: 2.47 incidents per 100 people
      • Drug-Related Crime: 0.02 incidents per 100 people
    • The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    ALDI
    0.9 miles away
    Walmart Supercenter
    1.1 miles away
    Berkot's Super Foods
    2.0 miles away
    Jewel-Osco
    2.0 miles away
    Food 4 Less
    2.3 miles away

    None Found

    Bus Stations

    Cal Sag & 127th Street
    0.8 miles away
    Cicero & Rivercrest
    0.9 miles away
    Cicero & 135th Street
    1.0 miles away
    Cicero & Midlothian Turnpike
    1.2 miles away
    Cicero & 143rd Street
    1.6 miles away

    Banks

    Chase
    0.9 miles away
    First Midwest Bank
    1.0 miles away
    Bank of America
    1.0 miles away
    South Division Credit Union
    2.0 miles away
    AJ Smith Federal Savings Bank
    2.1 miles away

    Hospitals

    Palos Hospital
    3.0 miles away
    Oak Forest Health Center
    3.4 miles away
    MetroSouth Medical Center
    4.1 miles away
    Advocate Christ Medical Center
    5.0 miles away
    Advocate Children's Hospital
    5.2 miles away

    Pharmacies

    Walgreens
    1.0 miles away
    CVS Pharmacy
    2.7 miles away

    Dentists

    Family Dental Care
    3.2 miles away
    Thomas A. Swingler DDS
    4.0 miles away
    Orland Smiles
    5.1 miles away
    Eldridge & Eldridge Dental Group
    7.7 miles away
    The Center for Dental Excellence
    8.7 miles away

    Parks

    Crestwood
    0.7 miles away
    Walker Park
    0.7 miles away
    Freedom Park
    1.0 miles away
    Walsh-Westgate Park
    1.1 miles away
    Lacrosse Tot Lot
    1.1 miles away

    Places of Worship

    Roberts Temple Church of God in Christ
    13.6 miles away

    Shopping

    Orland Square Mall
    5.1 miles away
    Kimbark Plaza
    13.2 miles away
    Hyde Park Shopping Center
    13.2 miles away
    Little Village Discount Mall
    13.6 miles away
    International Plaza Shopping Center
    15.0 miles away

    Culture

    Beverly Art Center
    4.8 miles away
    Country Club Hills Ampiheater
    6.7 miles away
    Hollywood Casino Amphitheatre
    7.3 miles away
    Thai Culture Center
    7.5 miles away
    Art a la Carte
    7.8 miles away

    Restaurants

    Applebee's
    0.8 miles away
    IHOP
    0.9 miles away
    Royalberry Wafflehouse
    1.3 miles away
    Lou Malnati's Pizzeria
    2.1 miles away
    Harvest Room
    2.2 miles away

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    Google map of Crestwood Terrace

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