Covenant Glen Of Frankenmuth

Positive Reviews:

• Many reviewers praise the caring and amazing staff, highlighting the exceptional resident care.
• Specific mentions of the facility being in pristine condition, with a focus on personalized care and attention to residents' needs and preferences.
• Positive comments about the food quality, cleanliness, and the range of activities and entertainment provided.
• Some reviewers express high satisfaction with the administration, describing them as responsive and hardworking.
• Several reviews recommend the facility highly for its community feel, with residents treated like family.

Negative Reviews:

• Some reviewers express dissatisfaction with the executive director, accusing them of not delivering on promises and caring more about appearances than resident care.
• Concerns about staff treatment, including long hours, insufficient breaks, and high turnover rates, were mentioned.
• Complaints about the quality and variety of activities being offered, with some saying it has declined over time.
• Issues with administrative support, particularly in handling paperwork and communication with insurance companies for reimbursements.
• One review mentions emotional abuse from the director towards staff and dissatisfaction from residents about the facility's management.

Mixed Feedback:

While many reviews highlight the exceptional care and community atmosphere of the facility, there are significant concerns about management practices, staff treatment, and administrative issues. Prospective residents and their families may want to consider these factors carefully.