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Concordia Nursing And Rehabilitation-Northhaven
3300 Broadway Ne, Knoxville, TN 37917
For Pricing & Availability
(800) 780-8101To Reach a Resident
(865) 689-2052Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Experiences:
- Some reviewers have had positive rehabilitation experiences, noting caring staff and a welcoming environment.
- A few reviewers highlighted specific instances of good care and attention from the staff.
- One reviewer specifically praised Kindred Northhaven Rehabilitation and Nursing Home for its professional, friendly, and organized staff, describing their stay as a "home away from home."
Negative Experiences:
- Several reviews express serious concerns about the facility, including allegations of neglect, unprofessional behavior, and unsanitary conditions.
- Complaints include long wait times for assistance, poor hygiene, unclean facilities, and issues with staff attitudes.
- There are reports of mismanagement and unsafe conditions since a change in ownership, with staff described as overworked and understaffed.
- Some reviewers have reported racial issues, unprofessional language by staff, and a lack of basic care such as regular showers or baths.
- Concerns were raised about the handling of personal items and medication, with one case mentioning the loss of important medical equipment and personal belongings.
- There are allegations of patients being mistreated or threatened by staff, and concerns about the facility's response to complaints.
Mixed Experiences:
- While some reviewers have had positive experiences or noted improvements in their loved ones' care, the majority of feedback points to significant areas of concern.
- One reviewer mentioned a past positive work experience but questioned current staff quality.
Overall:
The facility has received a mix of reviews, with several expressing satisfaction with the care provided to their family members. However, there are numerous reports of serious issues ranging from neglect and unsanitary conditions to unprofessional staff behavior and mismanagement. Prospective clients may want to consider these reviews carefully and conduct thorough research or visits to assess the current state of care and facilities.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Sept. 1, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 91
Total current residents: 57
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-26 | 2022-07-25 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2022-06-26 | 2022-07-25 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-06-26 | 2022-07-25 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2022-06-26 | 2022-07-25 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-06-26 | 2022-07-25 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-06-26 | 2022-07-25 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-06-26 | 2022-07-25 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-10-21 | 2019-11-07 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-10-21 | 2019-12-06 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-10-21 | 2019-11-07 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-10-21 | 2019-11-14 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-10-21 | 2019-11-06 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2019-10-21 | 2019-11-06 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-10-21 | 2019-11-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2018-10-01 | 2018-11-15 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2018-10-01 | 2018-11-01 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-10-01 | 2018-11-15 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-10-01 | 2018-11-15 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-10-01 | 2018-11-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-08 | $40,882 |
What is in the Neighborhood
- The closest city is Knoxville which is 2.9 miles away and has a population of 185,291 (small city).
- The average income is $45,560, which is very low compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 40
- Average Temperature: 62.8
- Day Breakdown: The area gets 166 days of rain, 8 days of snow and 189 days of sun
- Precipitation: 2.4 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 5.88% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 5.55% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 17% Black or African-American, 4% Hispanic or Latino, and 74% White.
- The crime rate is 9.55 per 100 people which is very high compared to other cities.
- Violent Crime: 2.41 incidents per 100 people
- Property Crime: 4.75 incidents per 100 people
- Drug-Related Crime: 1.66 incidents per 100 people
- The average life expectancy in zip code is 76.05 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 197.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
2.1 miles awayThe Market at Union & Gay
2.6 miles awayFood City
2.6 miles awaySam's Club
3.6 miles awayPublix
3.7 miles awayNone Found
Bus Stations
Broadway NB @ Chickamauga Ave
0.0 miles awayBroadway SB @ Chickamauga Ave
0.0 miles awayChickamauga at Broadway
0.1 miles awayBroadway SB past Rider Ave
0.1 miles awayBroadway NB @ Claiborne Pl
0.2 miles awayBanks
First Tennessee Bank
0.2 miles awaySunTrust
1.5 miles awayFirst Horizon Bank
2.2 miles awayORNL Federal Credit Union
2.3 miles awayClayton Bank
2.5 miles awayHospitals
Physicians Regional Medical Center
0.5 miles awayFort Sanders Regional Medical Center
3.0 miles awayEast Tennessee Childrens Hospital
3.2 miles awayUniversity of Tennessee Medical Center
4.2 miles awayHelen Ross McNabb Center
5.0 miles awayPharmacies
CVS Pharmacy
1.8 miles awayNorwood
3.1 miles awayWalgreens
3.1 miles awayCVS/pharmacy
8.6 miles awayGordon's Drug
8.8 miles awayDentists
Robert M. Kelso, DDS
6.5 miles awayAmerican Family Dentistry
8.3 miles awayNorthshore Smiles
13.0 miles awayMyers Family Dentistry
13.5 miles awayFarragut Modern Dentistry
15.6 miles awayParks
Edgewood Park
0.2 miles awaySharp's Ridge Memorial Park
0.6 miles awayRoseanne Wolf Picnic Area
0.7 miles awayBoright Park
0.9 miles awaySharp Ridge Memorial Park
0.9 miles awayNone Found
None Found
Culture
University of Tennessee Knoxville art Gallery
2.3 miles awayColston Center for the Performing Arts
2.4 miles awayTennessee Theatre
2.6 miles awayTennessee Theater
2.6 miles awayKnoxville Civic Coliseum
2.6 miles awayRestaurants
Elkmont Exchange
1.6 miles awayKnox Burgers
1.8 miles awayFountain City Diner
1.8 miles awayChop House
1.8 miles awayThe Chop House
1.8 miles awayGet exact pricing & check availability
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