📞 Call for pricing and availability: (800) 780-8101

Westmoreland Health And Rehabilitation Center

5837 Lyons View Pike, Knoxville, TN 37919

Memory Care Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(865) 584-3902

Estimated Pricing


Price Comparison

  • Average City Price: $3,880
  • Average State Price: $5,388
  • Average National Price: $5,673


  • Westmoreland Health And Rehabilitation Center Description

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Knoxville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Knoxville


    Community Reviews

    7.0
    Westmoreland Health And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 41 reviews across the web

    Ranking

  • Ranking in City: 47 out of 57 communities in Knoxville
  • Ranking in State: 558 out of 694 communities in TN
  • Food and Dining B

    Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the senior living facility present a mixed picture, with some expressing significant concerns and others praising the care and environment.

    • One review highlighted a recent COVID outbreak and criticized the facility's handling of the situation, fearing for their mother's safety due to poor planning.
    • Another review from the parents of a disabled son praised the facility for its cleanliness, engaged administration, and caring staff, recommending it wholeheartedly.
    • Several reviews criticized the facility for being unprofessional, with reports of staff neglecting patients, being rude, and the facility being unorganized and lacking in supplies.
    • Conversely, many reviews praised the facility for its caring and professional staff, clean environment, and the quality of rehabilitation services provided. Positive experiences in post-hospital rehab, with kind and competent treatment, were highlighted.
    • Concerns were raised about the facility's handling of personal items and the security of patients, with one review mentioning the loss of dentures and hearing aids, and issues with dementia patients roaming freely.
    • Improvements to the facility and staff were noted in several reviews, with mentions of renovations and a more caring and efficient team making a positive difference.
    • Some reviews specifically mentioned the facility's great work environment and the team's dedication to going above and beyond for patients and families.
    • However, there were also reports of significant decline in patient health and well-being, with complaints about the quality of food, room cleanliness, and overall patient care.
    • The facility's new Alzheimer's unit and renovated building received specific praise for being a great service to the community.

    In summary, while there are numerous positive testimonials about the care, staff, and environment at the facility, there are also serious concerns and criticisms that potential residents and their families should consider.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehabilitation

    Respite Care

    Long-Term Care

    Memory Care

    Palliative Care

    Hospice Care



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Jan. 6, 1977
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 222
    Total current residents: 139
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-04 2023-05-09 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-08-26 2019-09-10 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-08-26 2019-09-12 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-26 2019-10-10 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-08-26 2019-10-10 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Fines

    Fine Date Fine Amount
    2018-07-14 $206,793

    Denials

    Denial Date Payment Denial Days
    2018-07-14 31

    What is in the Neighborhood

    General Area Overview
    • The closest city is Knoxville which is 4.7 miles away and has a population of 185,291 (small city).
    • The average income is $161,858, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 83
      • Low Temperature: 40
      • Average Temperature: 62.8
      • Day Breakdown: The area gets 166 days of rain, 8 days of snow and 189 days of sun
      • Precipitation: 2.4 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 5.88% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 5.55% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 17% Black or African-American, 4% Hispanic or Latino, and 74% White.

    Health and Safety Overview
    • The crime rate is 9.55 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.41 incidents per 100 people
      • Property Crime: 4.75 incidents per 100 people
      • Drug-Related Crime: 1.66 incidents per 100 people
    • The average life expectancy in zip code is 76.05 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 197.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Food City
    0.7 miles away
    Aldi
    0.7 miles away
    Kroger
    1.0 miles away
    Earth Fare Supermarket
    1.3 miles away
    Whole Foods Market
    1.3 miles away

    None Found

    Bus Stations

    Lyons View WB at Oak Grove
    0.1 miles away
    Lyons View EB just past Oak Grove
    0.1 miles away
    Lyons View at Lakeshore
    0.1 miles away
    Veterans Cemetary
    0.1 miles away
    Northshore NB at Agnes
    0.3 miles away

    Banks

    Home Federal Bank
    0.5 miles away
    US Bank
    0.6 miles away
    ORNL Credit Union
    0.6 miles away
    SunTrust
    0.7 miles away
    BB&T
    1.0 miles away

    Hospitals

    University of Tennessee Medical Center
    2.6 miles away
    Helen Ross McNabb Center
    3.4 miles away
    East Tennessee Childrens Hospital
    3.6 miles away
    Fort Sanders Regional Medical Center
    3.7 miles away
    Peninsula Hospital
    4.2 miles away

    Pharmacies

    CVS/pharmacy
    2.2 miles away
    CVS Pharmacy
    3.2 miles away
    Walgreens
    3.9 miles away
    Norwood
    5.5 miles away
    Gordon's Drug
    6.5 miles away

    Dentists

    Robert M. Kelso, DDS
    0.9 miles away
    Northshore Smiles
    6.6 miles away
    American Family Dentistry
    8.8 miles away
    Farragut Modern Dentistry
    9.9 miles away
    Myers Family Dentistry
    14.4 miles away

    Parks

    Lakeshore Park
    0.1 miles away
    Lake Shore Park
    0.4 miles away
    Westwood Park
    0.7 miles away
    Sequoyah Park & Greenway
    1.0 miles away
    Deane Hill
    1.1 miles away

    Places of Worship

    Missionary Baptist Church
    23.9 miles away
    Methodist Church
    24.1 miles away
    Primitive Baptist Church
    24.6 miles away

    Shopping

    West Town Mall
    2.4 miles away

    Culture

    Clarence Brown Theatre
    4.0 miles away
    Carousel Theatre
    4.0 miles away
    Colston Center for the Performing Arts
    4.0 miles away
    Tennessee Ampitheatre
    4.5 miles away
    Bijou Theatre
    4.9 miles away

    Restaurants

    Nixon's Deli
    0.5 miles away
    Buddy's Bar-B-Q
    0.5 miles away
    Echo Bistro and Wine Bar
    0.6 miles away
    Sitar Indian Cuisine
    0.6 miles away
    Taziki's Mediterranean Cafe
    0.7 miles away

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    Google map of Westmoreland Health And Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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