📞 Call for pricing and availability: (800) 780-8101
Citadel Care Center-Wilmette
432 Poplar Drive, Wilmette, IL 60091
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 216-5000Estimated Pricing
Price Comparison
Citadel Care Center-Wilmette Description
for those with cardiovascular disease through an unwavering commitment to global leadership in patient care, pioneering innovation, and unparalleled training. Our mission is to deliver the future of cardiovascular health through exceptional patient care, discovery, and a commitment to learning.
At Citadel of Wilmette we offer an inspired fusion of clinical expertise and personal service resides in the amenities of a boutique, hotel-like environment. Our guests recover with peak success and get back to the lives they love and enjoy.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Wilmette
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Wilmette
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Experiences:
- Many reviewers highlighted the exceptional care and compassion provided by the staff at Citadel, noting that the staff often went above and beyond in their duties.
- Facilities were generally described as clean, comfortable, and attractive, with some facilities offering private rooms even to those on public aid.
- Rehabilitation services, including physical therapy, were praised for their effectiveness, with several reviewers noting significant improvements in their loved ones' conditions.
- The responsiveness and professionalism of the staff were frequently mentioned, with families feeling supported and well-informed about their loved ones' care.
Negative Experiences:
- One review detailed a negative experience with Manor Care, where a resident's personal hygiene was neglected, and staff were described as rude.
- Another reviewer expressed disappointment with the handling of personal hygiene matters and the distress caused by a roommate's pain episodes, feeling that their mother was not treated with dignity.
- Some reviews mentioned concerns about staffing levels, suggesting that there could be delays in responding to residents' needs.
General Observations:
- Facilities often provided amenities such as valet parking and were noted for their cleanliness and maintenance.
- The atmosphere and environment of the facilities were important to residents and their families, with many appreciating light, airy spaces and well-kept gardens.
- Communication and the personal touch from staff were highly valued, contributing significantly to the overall satisfaction with the care provided.
In summary, while there were some concerns and negative experiences, the majority of reviews for Citadel and similar facilities were positive, with particular praise for the care and compassion of the staff, the effectiveness of rehabilitation services, and the cleanliness and comfort of the facilities.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 15, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 59
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $983
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-12 | 2023-04-26 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-04-12 | 2023-04-26 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-04-12 | 2023-04-26 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-04-12 | 2023-04-26 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-04-12 | 2023-04-26 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2023-04-12 | 2023-04-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-09 | 2022-09-07 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-08-09 | 2022-09-07 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-09 | 2022-09-07 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-10-15 | 2020-11-12 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-10-15 | 2020-11-12 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-10-15 | 2020-11-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-05 | 2023-04-25 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-04-14 | 2023-04-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-04-14 | 2023-04-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-04-14 | 2023-04-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-04-14 | 2023-04-25 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-25 | 2022-04-07 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-07-21 | 2022-08-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-15 | 2020-10-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-10-15 | 2020-10-30 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-27 | $650 |
| 2021-06-28 | $975 |
| 2021-06-28 | $983 |
What is in the Neighborhood
- The closest city is Wilmette which is 0.9 miles away and has a population of 27,413 (mid sized town).
- The average income is $310,502, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 26
- Average Temperature: 51.1
- Day Breakdown: The area gets 142 days of rain, 48 days of snow and 174 days of sun
- Precipitation: 2.5 inches a year
- The crime rate is 2.56 per 100 people which is low compared to other cities.
- Violent Crime: 0.2 incidents per 100 people
- Property Crime: 1.49 incidents per 100 people
- Drug-Related Crime: 0.15 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.1 miles awayWhole Foods Market
0.4 miles awayJewel
0.9 miles awayD&D Finer Foods
1.5 miles awayValli Produce
2.4 miles awayTransportation
Wilmette
0.4 miles awayBus Stations
Green Bay & Linden Ave
0.1 miles awayGreen Bay & Wilmette NB
0.2 miles awayGreen Bay & Wilmette SB
0.2 miles awayWilmette & Park
0.2 miles awayCentral & 10th Street
0.3 miles awayBanks
Bank of America
0.1 miles awayNorth Shore Community Bank & Trust - Wilmette
0.3 miles awayInternational Bank of Chicago
0.3 miles awayChase
0.3 miles awayBMO Harris Bank
0.7 miles awayHospitals
Evanston Hospital
1.1 miles awaySkokie Hospital
2.0 miles awayAMITA Health Saint Francis Hospital Evanston
3.4 miles awayKindered Lakeshore Hospital
6.0 miles awayLurie Children’s Hospital of Chicago
6.1 miles awayPharmacies
Walgreens
0.4 miles awayCVS Pharmacy
0.9 miles awayNorth Suburban Pharmacy
4.0 miles awayDentists
Radiant Smile
2.0 miles awayDental Arts Specialists
2.2 miles awayDouglas R Hasegawa DDS
2.3 miles awayNorth Shore Dental
3.3 miles awayRowena Antonio-Garcia DMD, PC
4.0 miles awayParks
Wheeler Park
0.1 miles awayFrank S. Torgerson Park
0.4 miles awayEarlywine Park
0.4 miles awayHowell Park
0.5 miles awayVattman Park
0.5 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
17.8 miles awayShopping
Lincolnwood Town Center
4.3 miles awayDempster Commons
4.4 miles awayLincoln Village Shopping Center
5.4 miles awayGolf Mill Shopping Center
6.9 miles awayNorthbrook Court
7.7 miles awayCulture
Music Theater Works
0.7 miles awayEvanston Art Center
0.7 miles awayWallace Bowl
0.9 miles awayMusic Institute of Chicago
2.1 miles awayThe Galleria in Evanston
2.1 miles awayRestaurants
Walker Bros. Pancake House
0.2 miles awayTsing Tao Mandarin Chinese Restaurant
0.2 miles awayKoya Sushi
0.3 miles awayFirefly Kitchen
0.3 miles awayThe Noodle
0.3 miles awayGet exact pricing & check availability
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