Christian Care Center Of Bristol

Positive Reviews:

• One reviewer refutes negative claims, sharing a personal story of excellent care received by their aunt at The Waters, highlighting the staff's personable and accommodating nature.
• Several reviews praise the facility for its caring environment, mentioning that the staff and doctors are awesome, and the facility is beautiful and well-kept.
• Some reviewers note the facility's good condition and the variety of activities available for residents, with one visitor mentioning a positive experience of a church member enjoying these activities.
• A few comments appreciate the facility for being fully staffed with nice folks and mention that the residents seemed happy.

Negative Reviews:

• Several reviews express dissatisfaction with the level of care, mentioning unattended hygiene and health care needs, including severe cases where residents were not properly looked after, leading to health deterioration.
• Complaints about the staff's attitude and care level are common, with some stating that only a minority of the staff seemed genuinely concerned about the residents' well-being.
• One review criticizes the facility's management, mentioning frequent changes in administration and a lack of engagement from the current director, alongside a poorly managed housekeeping department.
• Concerns about COVID-19 exposure and management within the facility are mentioned, with one reviewer attributing their grandparent's positive COVID-19 test to negligence.

Mixed Reviews:

• While some reviews commend the facility's aesthetics and the availability of activities, they criticize the staff's care level, suggesting that attention is only given to the most vocal residents.
• A few reviews suggest improvements are needed, particularly in staffing levels and the quality of night staff, to enhance the overall care quality.