Chautauqua Rehabilitation And Nursing Center

Chautauqua Rehabilitation and Nursing Center has received a variety of reviews from both staff and families of residents. Many employees, including those with roles ranging from CNA to administrative positions, have expressed their satisfaction working at the facility, highlighting the teamwork and positive atmosphere. Staff members are praised for going above and beyond in their duties, creating a welcoming and caring environment for residents.

Family members and residents have shared their appreciation for the compassionate care provided, noting significant improvements in their loved ones' health and well-being. The facility is commended for its cleanliness, comfortable accommodations, and the array of activities available to residents. Positive experiences extend to the quality of medical and rehabilitative care, with one family attributing their relative's recovery and return to normal life to the dedicated staff.

However, there are also critical reviews concerning the facility's response to COVID-19, staffing levels, and communication with families. Some have reported experiences of neglect, inadequate care, and difficulties in obtaining information about their loved ones' condition. Concerns about the quality of meals and the overall management of the facility have been raised as well.

Despite these criticisms, many reviews emphasize the facility's role as a valuable community resource, with staff members who are generally seen as caring and professional. The facility is recommended by several reviewers for those seeking care for their elderly loved ones, though some cautionary tales advise potential clients to be aware of their specific concerns.