Charlotte Stephenson Manor

Sarah Schrock

2021-01-01

My mother is a new resident in the memory area. Her transition to Charlotte Stephenson Manor is still in progress but everyone on the staff has been wonderful. The admission team went above and beyond to make things easier for us and continues to check in to be sure that mom has everything she needs.I’ve been able to visit with my mom twice since she moved in a few weeks ago. The vestibule visit isn’t quite like going inside but it’s great to see and hear her with just a window between us.I’m so happy that there was a place like this available for mom when she needed it.

James Kelsey

2021-01-01

The staff is wonderful and works well with you to try and accommodate the needs of the resident and family. It has been difficult during the Covid lockdown of not being able to go in and physically visit, but they have made a way to do window visits with your loved one. And being able to have FaceTime has been nice to see your loved one, even if on a screen. The facility is very clean and the food is good. When you can go in and visit (before Covid) you can have a meal with your loved one in the sun porch which looks out on the courtyard. There are activities your loved one can participate in throughout the week. It is a very difficult time when you reach the point you need this type of care, but they made the transition as easy as possible and were there to answer all the questions and help as much as possible. I would highly recommend this facility to anyone who is looking for a place to take care of your loved one.

Taylor Mack

2021-01-01

My mother is currently in Charlotte Stephenson Manor. It was an emergency to get her in there within a very short period of time. Brittany and the staff worked hard and made it happen. Once there, my mom had an adjustment period but adapted well for someone with dementia. Three weeks after becoming a resident there, I was no longer allowed to visit inside due to COVID. I often come to the window or call my mom on the phone and she is doing very well. I’m looking forward to being able to visit in person someday soon. In the meantime, I know she is safe and secure and well taken care of. Thank you to everyone for being so good to my mom.

Lisa Howland

2020-01-01

I placed my father with Charlotte Stephenson Home after touring and reviewing many many places. Bringing his own furniture and bed made him very comfortable. I could come at anytime, any day and he would be dressed, up reading or enjoying a great meal. (He actually loved the food!). The staff really cared. And I had a wonderful peace of mind with him there.

Patty Cook

2020-01-01

I can not edit my review but it should of been a 5 star not a 3. They are GREAT!!

Patty Cook

2020-01-01

My mom stayed there for 2 months in the summer so we could vacation, camping and ride our Harleys ( things mom couldn't do) She loved it there!!! She meet a lot of new friends. Every time I visited mom EVERYONE was so nice and friendly. I would recommend this place to everyone <3 Mom will see you again in June it is like a vacation to her as well. Thanks for taking such good care of mom. Patty Cook

Autumn Apger

2020-01-01

Worked here for almost 18 years and this is a Great place to work. Love my residents and family coworkers. They are the best!

Carol Robertson

2020-01-01

Four years ago at 94 Mom could no longer live alone. After looking at several different places my brother and I chose Charlotte . We have never been sorry. Mom never wanted to be in an assisted living facility but after a short time she said she really likes it here and is glad she came. The staff are very helpful and friendly, the facility is always kept clean and in excellent condition. The nursing care is all that I wanted and there are plenty of activities for mom to attend if she chooses. I guess what makes me happy about choosing Charlotte is Mom telling me " I really like it here, I'm glad I came."