Chapel Ridge Health And Rehab

Positive Reviews:

• Many reviewers have praised the care their loved ones received at Chapel Ridge, highlighting the staff's attentiveness, kindness, and professionalism.
• Several family members noted the clean environment and the recent room remodels, including the addition of large screen TVs.
• Visitors and volunteers have found the staff to be friendly and the management team to be diligent, especially in handling health protocols during the recent virus issue.
• One reviewer, a former therapy patient, commended the staff for their first-rate service and human touch.

Negative Reviews:

• Some reviewers have had negative experiences, including witnessing unprofessional behavior by staff members and encountering issues with the intake process, particularly regarding insurance and payment methods.
• Concerns were raised about the level of care provided, with one reviewer mentioning a loved one receiving poor care and another expressing dissatisfaction with the therapy services.
• A few reviewers described the staff as rude and untrustworthy, and one former employee criticized the workplace environment.

Mixed Feedback:

• While many reviews highlight the caring nature of the staff and the quality of the facility, others express significant concerns about specific aspects of care and professionalism.
• The facility has received both high praise for its care and environment and criticism for its handling of certain situations and staff behavior.