Cedarhurst Of Columbia

Negative Reviews Highlight:

• Several complaints about the facility being understaffed and staff frequently changing, including administrators and directors of nursing.
• Issues with the level of care provided, including inadequate training for staff and residents not receiving proper care or medication on time.
• Concerns over cleanliness and maintenance, with reports of foul smells and unclean conditions.
• Financial and billing issues, including overcharging and additional charges for PPE with insufficient provision.
• Reports of theft by staff members and unprofessional behavior from management.
• Claims of the facility accepting residents who require more care than can be provided.

Positive Reviews Highlight:

• Some residents and their families have had positive experiences, noting the facility's cleanliness, spaciousness, and luxurious living quarters.
• Staff members described as friendly, caring, and attentive, with management being helpful and available for questions.
• Positive remarks about the community atmosphere, with staff knowing residents by name and making it easy for family members to visit.
• Appreciation for the facility's aesthetics and the quality of rehabilitative stays.

Mixed Reviews:

• While some reviews praise the staff and management for their dedication and helpfulness, others criticize them for being unprofessional and dismissive.
• Concerns about the facility's ability to maintain high standards of care and cleanliness over time, with some noting a decline in services despite rising prices.