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Carriage Hill Health And Rehab Center
6106 Health Center Lane, Fredericksburg, VA 22407
Based on 32 reviews
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Services and Housing OptionsMemory Care, Nursing Home, Respite, Rehabilitation
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Carriage Hill Health And Rehab Center DescriptionThe Carriage Hill Health & Rehab Center is nestled away on Health Center Lane in the bustling city of Fredericksburg, VA. Our facility is a safe haven for those in need of rehabilitation, long-term care, or respite care. We are proud to serve our neighbors in Carriage Hill and the surrounding communities. At Carriage Hill Health & Rehab Center, we strive to provide the most effective treatment for you in a compassionate and comfortable environment. When you visit Carriage Hill Health & Rehab Center, you will find a state-of-the-art facility and a caring, expert staff.
Memory CareAll staff members have received in-depth training on Alzheimer's disease and other related dementias. We've developed a care program that helps our residents maintain their independence for as long as possible. The secure, separate wing is designed to help give family members peace of mind while offering the same comfortable, neighborly atmosphere as in the rest of the Center. The secluded area offers security for loved ones and provides a warm and welcoming environment similar to what can be found throughout the building.
Respite CareOur respite care program is designed to provide relief for both your loved one and their caregivers. Participants of the program get to enjoy all the benefits that come with our long-term care services, but without having to commit for the long term. If you're looking for a carefree vacation where you don't have to worry about your loved ones, this is the perfect option! We'll be there in a flash to take care of everything!
RehabilitationAt Carriage Hill, we are passionate about providing quality healthcare and rehabilitation services. We offer top-notch inpatient rehabilitation and therapy services under the care of our crack team of physicians and highly-skilled medical professionals.
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AmenitiesCarriage Hill Health and Rehab Center offers many amenities for its guests. Guests can choose from private or semi-private rooms with private bathrooms. The fine dining program offers specialized diets and customer service and hospitality training is provided to all staff members. Housekeeping and linens are also available, along with small and large group activities, a beauty salon, and designed community spaces. Creative therapy programs are offered to provide a comprehensive rehabilitation experience.
ServicesCarriage Hill Health And Rehab Center offers its residents luxurious accommodations, fine dining programs with specialized diets, group activities for both small and large groups, beauty salon services, creative therapy programs to promote physical and emotional health, and customer service/hospitality training for all staff members.
Memory Care Services and AmenitiesCarriage Hill Health and Rehab Center offers specialized memory care services and amenities. With 30 beds in a secure wing, the center is able to provide 24-hour nursing care and supervision with specially-trained staff. Residents also have access to all traditional nursing services. The center's specialized dementia programming ensures that residents with memory impairments receive the highest level of care available.
Rehabilitation Services and AmenitiesCarriage Hill Health And Rehab Center offers a wide range of rehabilitation services and amenities to assist in patient recovery, including physical therapy, incontinence programs, occupational therapy, transfer training, functional mobility, gait training and more. All of these services are designed to give patients the best chance at making a full recovery.
long-term care services
skilled nursing services
24-hour nursing care
community re-entry program
specialized memory care
skilled nursing care
fine dining program
housekeeping and linens
state-of-the-art therapy gym
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/21/08 and is run by a for profit organization. It is a large-sized nursing community with 150 nursing beds. Currently, there are 126 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 6 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Carriage Hill Health and Rehab Center stands amongst the top tier of nursing homes with an overall rating that soars slightly above the state average. Not only does it boast a commendable overall ranking, but it also ranks in the upper echelon in terms of health inspection rating, which surpasses the state standard. A testament to its commitment to quality care, the facility garners a 4-star quality rating, the second-highest possible, placing it in the top half of all facilities based on this parameter. This quality rating continues the trend of exceeding the state's average, reflecting the exceptional standard of service the Carriage Hill Health And Rehab Center offers.
Staff RatingsCarriage Hill Health and Rehab Center, a nursing home facility, ranks in the lower 20% of institutions when it comes to nursing aide staffing hours per resident per day, with a score of 1.76 hours, which falls below the state's average of 1.94 hours. However, this center impressively sits in the top 30% of facilities concerning licensed practical nurse (LPN) staffing, boasting 1.1 staffing hours per resident per day - a figure that exceeds the state's average of 1.02 hours. It registers in the bottom 40% in relation to registered nurse (RN) staffing hours, with a daily rate of 0.47 hours per resident, which is less than the state average of 0.6 hours. Nevertheless, it climbs back into the higher bracket, reaching the top 40% for licensed staffing hours per resident per day at 1.57 hours, albeit less than the state average of 1.62 hours. Furthermore, for physical therapist staffing hours, Carriage Hill excels once again, coming within the top 30% with 0.09 hours per resident daily, which is more than the state's average of 0.08 hours.
Covid DataThe Carriage Hill Health And Rehab Center finds itself below the median of similar facilities when it comes to the rate of its residents being up-to-date with their latest vaccinations, but it's worth noting that it narrowly exceeds the state's average. Specifically, the Center has 65.4% of its residents current on their vaccinations, which tops the average rate for the state, clocking in at 61.9%. However, when it comes to staff vaccination, the Center is in the bottom 20% compared to other facilities. The staff vaccination rate is alarmingly lower than the state average, with only 4.2% updated on their vaccinations, a stark contrast to the state average of 25.9%.
Quality MeasuresThe Carriage Hill Health and Rehab Center is a high-quality nursing home with a 4-star quality measure rating, placing it amongst the top-rated facilities. The center is notably diligent when it comes to preventive health measures, ranking in the top 20% of facilities for administering flu vaccines to 100% of their residents, a rate that exceeds the state's 94.02% vaccination rate. However, there are areas marked for improvement in their service. The facility falls in the bottom 10% regarding the percentage of residents who lose excess weight, at 12.12% which is greater than the state's percentage of 6.79. The facility also shows higher than the state average regarding residents who need help with daily activities and those with a catheter inserted and left in their bladder. This facility lies in the bottom 20% and bottom half respectively with 21.43% and 1.34% rates respectively. Despite being in the bottom half of facilities for residents with one or more falls causing a major injury, it does however showcases a lesser rate of 2.98% compared to the state's 3.39%. These mixed results highlight areas of excellence and areas for potential improvement in the Carriage Hill Health And Rehab Center's care provision.
Emergency and Hospitalization Quality MeasuresCarriage Hill Health And Rehab Center, a nursing home facility, shows stronger performance in several categories relative to statewide averages. In terms of hospitalizations per 1000 days, it sits in the top 40% of facilities, with a rate of 1.37, noticeably lower than the state's 1.49. Additionally, this facility ranks in the upper 20% when it comes to outpatient emergency department visits per 1000 days, with a rate of 0.41 compared to the state's significantly higher 1.11. The home is also in the top 30% of facilities considering the percentage of short-stay residents having outpatient emergency department visits - 8.5% for the home, markedly lower than the state's 13.11%. However, when it comes to the percentage of short-stay residents rehospitalized after a nursing home admission, the facility is in the bottom half of homes, with a rate of 22.6%, slightly higher than the state's 22.09%. Despite this last point, overall, Carriage Hill maintains a substantial performance in key areas of patient care.
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
This place is amazing, they literally gave me my father back after a devastating fall. The nurses, rehab specialists and the CNAs were more than I ever could have hoped. I never felt insecure about leaving him, I knew he was in good hands. On a side note, their communication with family is fantastic!! I wish I could give them 10 stars. Literally, the best!
I was in Carriage Hill Health Rehab for six weeks for a total knee replacement. During that time I saw and experienced how dedicated and caring the staff and the therapist were. They are truly determined to give the patients in their care the best care and training possible. But of coarse their focus is on the best recovery that the patient is willing to work with them to get. They are patient, caring, dedicated and focused to giving the best care to get the patient to get to the goal for release to either home or living facility. This is my second visit there and I was not disappointed in the quality of care. I totally enjoyed my stay even with the recovery pain. I would totally recommend choosing this rehabilitation facility and I would chose it again if I need to.
Mary Washington Hospital Center Case Mgmt (MWHC) recommended Carriage Hill for my Mom after a week's hospital stay during the COVID outbreak. This place is out for profit only. It is not worth $200 a day. It is not worth it even under Medicare. MWHC should stop recommending this rehab center. I do not recommend this place for your loved one. Please do your research or try rehabilitation at home if possible by family and/or certified nurses and therapists.
The nurses honestly do not help and ignore their patients call buttons. My grandmother was in here and we pulled her out hours later. She called us crying that no one was answering her and she needed to take her medicine. Shame on the employees here. Please, please do not bring your loved ones here. They will sadly be neglected.
I started working in housekeeping at carriage hill 5 years ago. Within that time, I decided to leave housekeeping and go into the activity department. Carriage hill took me as a seed, that needed growing. They have invested so much time and education in me that no other job has. I no longer just have a job but I can proudly say I have a career. With me being from another state, I dont get to see my family. So I have adopted the staff and residents as my family. And carriage hill resident/staff has met my family too. At the end of the day, I cant picture myself anywhere else but at the "hill".
My mother has been permanently living at Carriage Hill for nine years. The nurses and staff are very friendly, and tentative. They always call me when there are changes in her medicines, and sometimes when my mom is in a bad mood so I can talk to her. The care of the staff has eased my mind since I've moved a few hours away. During COVID I've been able to have video chats with my mom, which has been awesome since I can't visit. I totally recommend this facility for long term care.
My mother has been a permanent resident of Carriage Hill since last January after she finished her rehab in December. The care she has received has been top notch and I can’t tell enough people how great Carriage Hill is. I wish to thank all as they have been a God send for the work they do and especially during this time of uncertainty of Covid. I can’t thank all enough for the care they have given to my mom. A big thank you to the social worker office of Trish and Danielle and the activities office of Joanne and Ashley. The care you have given to mom and doing the things I can’t get in to do have given me such peace. I will forever sing the praises of Carriage Hill.Thank you one and all.
Thanks to everyone taking care of my Mom at Carriage Hill. The staff is very friendly, helpful, and caring and has made the transition for our Mom easier. They are excellent at making her comfortable and helping her adjust. The staff has kept us updated on her progress and is very responsive to any and all questions. The Director of Social Services, Trish Stenger, is awesome! Also, special thanks to the Scheduling Director, Chandra Monroe, who does an amazing job! I would not hesitate to recommend Carriage Hill to anyone needing this type of care. 💕
Our Mom was at Carriage Hill for rehab for 7 weeks in the spring of this year after surgery. In June,we brought her home thinking we 3 sisters could take care of her. Despite our good intentions, staying with her 24/7 and our love for her, we realized we were not able to provide the care she needed. During July we started the research of finding her the best placement for her. After extensive research and deliberation, we decided to return her to LTC at Carriage Hill. The transition wasn't easy, as Mom has dementia and didn't understand what was happening. In her mind, she was perfectly able to take care of herself. The staff at Carriage Hill has been excellent at making Mom comfortable and adjusting to her new "home". After her 2 week quarantine, she was moved into a room with a roommate, which she was very much against as she is very private and did NOT want a room mate. This turned out to be the best thing for her. She and her room mate get along wonderfully and have a lot in common. Because of COVID we can only have in person visits with her for 30 minutes every 2 weeks but we do talk to her daily and can video chat with her. Placing Mom into a facility was very emotional for us but the staff has kept us updated on her progress and is very responsive to any and all questions that arise. I would not hesitate to recommend Carriage Hill to anyone needing this type of care.
My mom spent a little over a week here and most of the staff was very friendly and seemed very caring. Her room was clean, and she enjoyed the food. The absolute best part about this experience, though, was how informative, kind, and patient Trish Stenger (the Director of Social Services) was. We would have been completely lost without her! Thank you!
Terrible place to work specifically the kitchen. Allowing the manager to be able to stay after laying hands on a pregnant woman was just sad and wrong. No one should allow the person to get away with only two weeks no pay and then let off the hook. I'm sure if on of the employees laid hands on another employee and wasn't a favorite employee they would have been terminated with no exceptions.
My father just spent the last month in rehab at Carriage Hill. The nurses, social workers, physical therapists, occupational therapists, and CNAs were wonderful. We had family visit every day and found a loving, cheerful staff. I admit I was worried about his care when we arrived, but the staff put us at ease! The icing on the cake was the wonderful food. We ate meals with dad and found out why he was happy with the service and food. Dad goes home today because of their attentive help. Thank you Carriage Hill staff!
Call buttons?? They don't call anyone, a light comes on in the ceiling outside patients room, and if you have arthritis its a complete Joke. On numerous occasions I had seen it take 20 to 30 minutes for someone to show up, my mom ended up wetting herself because of this. My mother was sent here by Mary Washington hospital for rehab, I wished to Hell I had taken her out of there. Rooms never cleaned, or half way cleaned, the doctor....saw him once the first week my mom was there. When she needed him most he wasn't there, called or emailed the nurses what he wanted done. Never came in to see her when she started having breathing issues due to copd/heart issues. I Never...Ever would recommend this place to Anyone.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-02-09||2022-08-05||D||Egress Deficiencies||Meet other general requirements.|
|2022-02-09||2022-02-10||D||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2022-02-09||2022-03-25||D||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2022-02-09||2022-03-25||D||Smoke Deficiencies||Install a fire alarm system that can be heard throughout the facility.|
|2022-02-09||2022-02-10||D||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2022-02-09||2022-03-02||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2022-02-09||2022-05-12||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have a battery powered remote alarm panel in a location accessible by operating personnel.|
|2022-02-09||2022-05-12||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2019-10-09||2019-11-18||E||Construction Deficiencies||Use approved construction type or materials.|
|2019-10-09||2019-11-07||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2019-10-09||2019-11-07||E||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2019-10-09||2019-11-18||E||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-10-09||2019-11-07||D||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2019-10-09||2019-11-07||D||Smoke Deficiencies||Install a fire alarm system that can be heard throughout the facility.|
|2019-10-09||2019-11-07||C||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2019-10-09||2019-11-07||E||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2019-10-09||2019-11-07||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2019-10-09||2019-11-07||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2019-10-09||2019-11-18||E||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2019-10-09||2019-11-07||D||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2019-10-09||2019-11-07||E||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the use of electrical equipment.|
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