Canyon Creek Memory Care Community

Gina Zeilstra

2021-07-01

I would like to thank all the staff at Canyon Creek Memory Care for you kind and loving care for my sister. They let me stay with her 24/7 in her last week. They made sure that I was comfortable and had meals from their facility. It was special that they all came in to say goodbye to her.

Tracey Viall

2021-01-01

We were reluctant to move our mom out of her home community but once we visited Canyon Creek, we were sold. I was impressed with Marianne’s knowledge of their services and her friendliness to the residents as she greeted them by name on our tour. I loved the light and the outdoor space, but what really sold us was the long list of activities offered daily, with modifications depending on the skill and cognitive level of the resident. The activities were designed to use all the senses, from listening to music to enjoying the smell of baking bread.

Kimberly Kendall Goodwine

2021-01-01

We placed my Mom at Canyon Creek and honestly I have nothing but good things to say about everyone we have dealt with thus far. There are so many emotions swirling when a family reaches the point that they need help and Marianne, their Director of Community Relations, as well as all of the other caregivers have helped us every step of the way.The pandemic has been awful for everyone and I know they are doing everything within their power to provide a safe environment for their residents while also assisting family member visits with their loved ones through windows (with masks), FaceTime and even an App that allows family and friends to send photos and notes that are printed out as a newsletter every week for each resident. As a family member that would love nothing more than to be able to go in and sit with my Mom and give her hugs, I am more reassured each time I visit that all of the people caring for her are making her feel loved and my appreciation for that is deep.

harvey

2021-01-01

I'm very surprised how that place is run. Wouldn't use free COVID19 testing on people that wouldn't even remember getting tested so that way they could spread the virus and have several residents pass away. Unbelievable.

andy a

2021-01-01

Shame on you for refusing testing

Lorie Hagen

2021-01-01

Every time I have been in Canyon Creek to visit I’ve noticed how well the residents are taken care off and treated with great respect, love and dignity.

Megan Wilson

2021-01-01

I've had the pleasure to work with Canyon Creek and their team in countless community aspects- the passion they share for their residents and the aging community is outstanding. Their innovative care philosophy and the compassion they exude is what makes it easy for me to refer people to this beautiful community. Thank you for all you do Canyon Creek.

Kerry Roberts

2021-01-01

Our mother has been living in Canyon Creek Memory Care Community for over two years. We have been very pleased with the care she is being given. The staff are wonderful, the rooms are clean and inviting, the food is good, and the activities provided are appropriate and fun. Please check out this wonderful facility if you are searching for a safe, caring environment for your love one.

Curt Almy

2020-01-01

Canyon Creek has lovingly taken care of Mom. Thank you. Curt

Krystal Olson

2020-01-01

Such a loving community!!

Mike Lowry

2019-01-01

I provided full-time care for my mother, Sharon, for five years from our home in eastern Montana before transitioning her to Canyon Creek in 2016. My mother had Alzheimer’s disease and I kept her in our home as long as I could until the demands of the 24/7 care became too much for me to handle on my own. I first visited Canyon Creek in 2015 when Amy Peterson was the care director and revisited the facility when Amy left and Marianne took over. My experience with Canyon Creek was positive and before my mother eventually passed from Alzheimer’s, she received the care and supervision she needed at the facility. I visited my mom at Canyon Creek numerous times and the staff was professional, accommodating, and caring, and I especially appreciated the group activities provided for the residents. The daily afternoon “sing-along” session was therapeutic for all the individuals who participated and it appeared to me the residents were kept active with a diverse array of group activities including exercise, music, art projects, etc. The facility was clean, safe, and the meals were tasty. All of my mother’s care needs were met as she regressed from Alzheimer’s. The social interaction the facility provided afforded my mother the stimulation she was lacking in our home and she had two close friends, who took her under their wings when my mom arrived and provided needed friendship. The Canyon Creek staff did everything they could to welcome my mom into their close-knit community while aiding her in the acclimation process, which I was initially concerned would be difficult for her. Overall, I would highly recommend Canyon Creek for those families searching for a memory-care facility for a loved one who is afflicted with Alzheimer’s and/or dementia.

Barbara Johnson

2016-01-01

We moved our mom to Canyon Creek June 29. As expected, Mom was not happy when she learned this was going to be her new home. I was struggling to find the right words to soothe her anxiety. Amy Peterson came to the rescue, as did Missy, the activities director. They worked wonders with Mom, and soon had her walkng down the hall with them. We left to take care of some business. When we returned Mom was a different person. She was HAPPY. I think that afternoon Mom had more attention than she had ever had in her entire life. Everyone is engaged in this facility, and exhibits a caring attitude. I feel so good about Mom being here, as I know she is in caring hands. Thank you taking good care of our Mother!

writeguyfla

2015-01-01

Absolutely the WORSE place possible. My mother needed a higher level of assisted care and we moved her there. They tried to dope her up to a high level, more than her doctor wanted. They tried to pit family members against each other. They tried to get us to change doctors because they wanted a doctor who would prescribe as much medicine as they wanted. My mom became a drooling mess -- sleeping all the time, frequently incontinent, barely able to walk and slurring her speech. Canyon Creek still wanted her on EVEN MORE MEDS. When I went ballistic over their effort to dope mom more, they threw her out on the street with only FIVE HOURS notice to the family! Utterly disgusting and contemptible place. BEWARE!!!

Allyson Gierke

2015-01-01

Our experience at Canyon Creek is everything we had hoped for, and more. My Dad has severe dementia, and Parkinson's disease, as well as spinal problems. Sadly, he could not be cared for at home any longer. When we interviewed Canyon Creek, after seeing many other senior care home in Billings, with the delightful and helpful Amy, our fears for him were allayed immediately. We took exactly 45 minutes to decide this was the place for him. It is clean, well designed for patients in wheel-chairs, several TV and activity rooms which are well decorated and cozy, Dad's room is large, comfortable and always kept tidy. And he's always clean and dressed well, and enjoys the company of the other patients. The food is exactly the type of comfort food my Dad has always loved. The staff, the nurses and even the laundry lady are friendly, caring and concerned for his well-being. In fact, they even recommended that he stop taking a certain drug that was making him even more confused and sleepy. He's settled in nicely, and I'm even allowed to bring my dog for visits, and the patients there enjoy this immensely. I would recommend Canyon Creek very highly for those who want the peace of mind knowing that their loved one is being well cared for, with interesting activities, drives around Billings in a special van, and most especially, caring and loving staff who understand their duties to the patients as they manoeuvre through this very difficult journey of life.The very negative review on this site seems likely to be a disgruntled person with issues. Our experience could not be further from his. I would disregard it, totally.

Susan Garcia

2015-01-01

My mother has severe dementia and often times refers to me as her "best friend", rather than her daughter. The staff is loving and supportive both to myself and my mother, and rejoices with me along each step of this journey. The facility is beautiful, and my mother is always clean and well attended to. There are many activities on different levels for the residents and a lot of individual care and attention. This is the 3rd facility my mother has been in as her dementia has progressed and I looked carefully at all possible options with each move. This journey has been difficult and the staff and management at Canyon Creek has been professional and worked with me. I feel blessed to have mom living at Canyon Creek.