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Camelot Community Care
1560 Us-51, Ponchatoula, LA 70454
Based on 11 reviews
Services and Housing OptionsAssisted Living, Nursing Home, Skilled Nursing, Rehabilitation
Camelot Community Care Description
Parent OrganizationCamelot Community Care is a member of a larger group of communities called Camelot Senior Living.
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Parent Organization Videos
24 hour nursing care
short term rehab
negative pressure wound therapy
long term care
dental and vision care
iv hydration & antibiotics
activities of daily living
daily planned activities
active residential council
weekly religious services
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 4 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 2-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 04/17/02 and is run by a for profit organization. It is a large-sized nursing community with 140 nursing beds. Currently, there are 117 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $3,250.00. The facility has had 3 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Ponchatoula Community Care Center is located in the top half of facilities in terms of overall rating. The overall rating is slightly higher than the state average. The nursing home is also located in the top half of facilities in terms of health inspection rating; their health inspection rating is also slightly higher than the state average. This nursing home has a 4-star quality rating, which is second only to 5 stars. Lastly, their quality rating is slightly higher than the state average as well.
Staff RatingsThe Ponchatoula Community Care Center, a nursing home, has a 2-star staff rating, the second lowest possible. The nursing home is in the top 40% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly higher than the state average. The nursing home is in the top 20% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom 10% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom half of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly lower than the state average.
Covid DataThe Ponchatoula Community Care Center is a nursing home located in the bottom 20% of facilities in terms of resident vaccination rate. The nursing home has a resident vaccination rate of 80.2%, which is less than the state average of 86.3%. The staff vaccination rate at the facility is 90.6%, which is higher than the state average, but the nursing home is still in the bottom half of facilities in terms of this metric. The covid booster rate at the facility is 85.6%, which again is higher than the state average, but puts the nursing home in the bottom half of all facilities statewide.
Quality MeasuresThe Ponchatoula Community Care Center is a nursing home with a 4-star quality rating, the second highest possible. The nursing home is in the top 30% of facilities in terms of residents given Pneumococcal vaccine, and the residents given Pneumococcal vaccine is higher than the state average. The nursing home is also in the top 30% of facilities in terms of residents given Flu vaccine, and the residents given Flu vaccine is slightly higher than the state average. However, the nursing home is in the bottom 10% of facilities in terms of residents whose need for help with daily activities has increased, and the residents whose need for help with daily activities has increased is higher than the state average.
Emergency and Hospitalization Quality MeasuresThe Ponchatoula Community Care Center is a nursing home that is in the bottom 10% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is higher than the state average. The nursing home is also in the bottom half of facilities in terms of outpatient emergency department visits per 1000 days. Although, the outpatient emergency department visits per 1000 days is slightly lower than the state average. However, the nursing home redeems itself as being in the top 20% of facilities in terms of short-stay residents who had outpatient emergency department visits. In addition, the nursing home is in the top 10% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission; both way lower than the state average.
The Ponchatoula Area
Things to do in the Area
Places of Worship
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
This is a wonderful facility! Very caring and kind. Our Dad has lived here for over a year now and while he complains about the food because he has DM, and high BP, his health in his 80’s has never been better. The place is kept spotlessly clean. They encourage family involvement and until COVID hit, you could visit most anytime you’d like. They’ve helped our family out tremendously by caring for our Dad, and we can’t thank them enough.
This Is the most deplorable facility I’ve ever encounterMy aunt is in your facility her close and personal items have come up missing we have noticed he had feces in her wheelchair that had to been there for weeks when we were able to visit her room he was in deplorable conditions had not been swept mopped it anyway other residence state it they had to pay aids to clean a room or there was not being clean our family has decided to take matters to this state with legal matters. All the families who have resident there make sure you check on him daily
This was the worst case of not caring I have seen. I don't know if Covid has some part in it ot that my husband cant communicate well and they thought he would not be able to talk about it. But I know him and I don't have a doubt that he wasn't cared for properly. Never had his glasses or hearing aids in the morning. He was dirty and had the same shirts on every time I saw him. Came home missing a hand crafted quilt, several shirts and more. Had to have them check on the quarantine room for his shower stool and walker. They were never transferred to his other room. Who knows where his stuff went. And had a very high turnover in employees that I could tell.
My dad passed just four months after being here. He was paralyzed and idk they ever turned/moved him or put his food where he could get it. I know we would be there for hours and noone would know that we were there because noone came by to check on him. He went down fast in those 4 monthsMy dad lost a total of 30lbs in the 4 months he was alive in this place my dad basically starved to death at the hands of this places staff. Or was it infection from the bed sores as a result of not being moved or turned
It's a nice place but the staff is terrible. The food is terrible also. The staff is not properly trained and they are too lazy to do their job.My dogs get better care at the veterinarian office. They rather put you in a diaper than help someone to the toilet or potty chair. The staff does not have knowledge of what equipment is on hand. They do not have enough supplies to keep each patient supplied to wash up or clean them. It just opened and needs to be under new management. I would give it 0 stars if possible.
Do not put your loved ones here. I admitted my father who had been under my care for the past 10 months into this home. For the past five months my father has had nausea and refuse to eat every meal and I had to sit next to him and Coach him on everybody and make sure he got fed so he wouldn't wither away and die. When they took him if they told me they would take care of him when he refused to eat as he always did they gave they didn't try to feed them they didn't try to coerce or convince him they just gave up. He died hungry earlier today, shortly after I came in to confront them about his feeding and to coach him into a meal. They felt I was rude and since I didn't have power attorney they wouldn't let me take him home to make sure he had the care he needed. My sister who has power of attorney told them oh just call the police. They didn't let me go into try and feed my father even though at that point I had regain composure after the initial confrontation and was calm they didn't even let me go in and see him but they barred me from coming in when the nurses were I guess changing his diaper for "privacy".I've changed this man's diapers a hundred times it wasn't privacy for me they just didn't want me to see how they were treating him. I heard him caterwauling from outside the door. They kick me out shortly after and I never even got a chance to see him one last time before they starved him to death. If you care about your loved ones keep them away from this place
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-06-28||2021-07-13||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2021-06-28||2021-07-12||E||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2021-06-28||2021-07-03||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2021-06-28||2021-07-01||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2019-11-21||2020-01-08||D||Egress Deficiencies||Have exits that are accessible at all times.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-06-30||D||D||Pharmacy Service Deficiencies||Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.|
|2021-06-30||E||E||Nutrition and Dietary Deficiencies||Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.|
|2021-06-30||E||E||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2021-06-30||E||E||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2021-01-22||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-11-23||D||D||Resident Rights Deficiencies||Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.|
|2020-11-23||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.|
|2020-11-23||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Respond appropriately to all alleged violations.|
|2020-11-23||D||D||Resident Assessment and Care Planning Deficiencies||Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.|
|2019-11-21||D||D||Resident Rights Deficiencies||Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.|
|2019-11-21||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2019-11-21||D||D||Quality of Life and Care Deficiencies||Provide appropriate pressure ulcer care and prevent new ulcers from developing.|
|2019-11-21||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2019-07-31||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2018-09-12||C||C||Resident Rights Deficiencies||Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.|
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