📞 Call for pricing and availability: (800) 780-8101
Brookside Rehabilitation And Healthcare Center
11 Pontiac Avenue, Webster, MA 01570
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 943-3889Estimated Pricing
Price Comparison
Brookside Rehabilitation And Healthcare Center Description
Brookside is an 81-bed center located in the quaint and quiet community of Webster, just minutes from Highway 395. The longevity of our staff, genuine family approach, and strong sense of community are what set us apart in ensuring a smooth transition for individuals in need of post-acute care. Under the guidance of our skilled therapists and with access to our newly renovated rehab gym, patients rapidly regain their mobility and achieve their highest level of independence as they prepare for their return home.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Webster
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Webster
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers commend the staff for being helpful, caring, and treating residents with respect and dignity.
- Several reviews highlight the cleanliness of the facility and the absence of odors.
- Rehabilitation services, including occupational and physical therapy, are praised for their quality and effectiveness.
- Group activities and seasonal decorations contribute to a positive atmosphere, with residents participating in setup.
- Some residents have had personal success stories, including significant health improvements.
- The facility has been described as family-friendly and compassionate.
- Brookside rehab is noted for sponsoring community events, indicating involvement in local activities.
Negative Reviews:
- Some reviews criticize the facility for being understaffed and lacking compassion.
- There are concerns about the facility's communication and management, with some suggesting that it could lead to resident injuries.
- The physical condition of the building is described as outdated by some, with complaints about the lack of air conditioning in rooms.
- A few reviewers express dissatisfaction with the attitude and performance of certain staff members, describing them as lazy or disrespectful.
Mixed Feedback:
- While many reviews are positive, praising the staff and the care provided, there are significant concerns about the facility's condition and management practices.
- The facility's involvement in community events and the personal success stories of some residents contrast with the negative experiences regarding staff behavior and facility conditions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 81
Total current residents: 64
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 7
Total cost of fines: $123754
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-09 | 2022-12-24 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-11-09 | 2022-12-24 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-11-09 | 2022-12-24 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-11-09 | 2022-12-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-22 | 2020-03-07 | F | Egress Deficiencies | Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-17 | 2022-12-02 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-11-17 | 2022-12-02 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-11-01 | 2022-12-13 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-11-01 | 2022-12-16 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-01 | 2022-12-13 | D | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2022-11-01 | 2022-12-13 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-11-01 | 2022-12-13 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-11-01 | 2022-12-13 | E | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2022-11-01 | 2022-12-13 | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-11-01 | 2022-12-13 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2022-06-28 | 2022-08-15 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-28 | 2022-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-12-06 | 2021-12-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-11 | 2021-08-01 | B | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-06-11 | 2021-08-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-11 | 2021-08-01 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-06-11 | 2021-09-11 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2020-12-04 | 2020-12-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-11-07 | 2019-12-05 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-11-07 | 2019-12-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-11-07 | 2019-12-05 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-11-07 | 2019-12-05 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2019-11-07 | 2019-12-22 | D | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2019-11-07 | 2019-12-05 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-07 | 2019-12-05 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-17 | $7,413 |
| 2019-07-24 | $9,623 |
| 2020-12-04 | $3,250 |
| 2021-04-05 | $650 |
| 2021-07-05 | $975 |
| 2021-07-19 | $1,300 |
| 2021-09-13 | $1,625 |
| 2022-06-28 | $68,621 |
| 2022-11-01 | $72,820 |
| 2022-11-01 | $47,333 |
| 2022-11-01 | $20,000 |
What is in the Neighborhood
- The closest city is Webster which is 1.0 miles away and has a population of 11,412 (small town).
- The average income is $61,696, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 30
- Average Temperature: 52.7
- Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 4.84 per 100 people which is high compared to other cities.
- Violent Crime: 1.9 incidents per 100 people
- Property Crime: 1.91 incidents per 100 people
- Drug-Related Crime: 0.37 incidents per 100 people
- The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
- Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Chopper
0.4 miles awayMarket Basket
3.7 miles awayBig Y
7.2 miles awayWalmart Supercenter
7.4 miles awayStop & Shop
9.4 miles awayTransportation
Worcester
14.2 miles awayBus Stations
Thompson Library
5.6 miles awayPutnam Walmart
9.6 miles awayElla Grasso & Dana Court
9.8 miles awaySaint Onge & Bulger
9.9 miles awayHampshire Heights
10.1 miles awayBanks
Hometown Bank
0.4 miles awayCornerstone Bank
0.6 miles awayBank of America
10.2 miles awaybankHometown
10.3 miles awaySouthbridge Credit Union
10.6 miles awayHospitals
Harrington HealthCare at Webster
2.6 miles awayEleanor Slater Hospital Zambarano Unit
7.0 miles awayHarrington Hospital
8.8 miles awayDay Kimball Hospital
10.9 miles awayFairlawn Rehabilitation Hospital
13.6 miles awayPharmacies
CVS Pharmacy
7.6 miles awayCVS
9.6 miles awayWalgreens
10.2 miles awayDentists
Wellness Dental LLC
0.7 miles awayWellOne Dentistry
11.3 miles awayWorcester Pediatric Dental Group
14.2 miles awayDr. Roland Lupien, DDS
14.7 miles awayDental Designs
15.2 miles awayParks
Memorial Athletic Field
0.6 miles awayStarzec Field
0.6 miles awayMemorial Beach Park
0.9 miles awayBeacon Pakr
1.1 miles awayMine Brook Wildlife Management Area
1.7 miles awayPlaces of Worship
Emmanuel Baptist Church
13.8 miles awaySaint Johns Catholic Church
14.1 miles awayAbington Congregational Church
15.8 miles awayOakdale Methodist Church
22.9 miles awayShopping
Auburn Mall
9.7 miles awayThe Shoppes at Blackstone Valley
10.2 miles awaySturbridge Plaza
10.6 miles awayTatnuck Mall
14.8 miles awayQuarry Square Shopping Center
20.0 miles awayCulture
The Complex Performing and Creative Arts Centre
10.3 miles awayCenter for the Arts
10.4 miles awayIris and B. Gerald Cantor Art Gallery,
12.5 miles awayDrive In Theater
13.1 miles awayLeicester Triple Drive-In
13.1 miles awayRestaurants
New England Pizzeria
3.8 miles awayDairy Express Pizza
3.8 miles awayBogey's Ice Cream
5.9 miles awayEmpire Buffet
9.4 miles awayGiant Pizza
9.4 miles awayGet exact pricing & check availability
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