Brookdale Virginia Beach

A.L.Tillery

2020-01-01

The staff gives good care to the residents. They are treated with love and dignity. They are able to handle residents with strong personalities. It is design as home feel. They always encourage residents to participate in activities. The food could taste better. Overall I'm please with how my mother is being care for.

Rockprincess Danielle

2018-01-01

Never heard of this place

Sandra Perez McCabe

2021-10-23

If you want your loved one to be safe and cared for, don’t place them here. My mother had 7 trips to the ER in less then 4 months for falls. The last 2 resulted in a broken nose and a TBI within 2 weeks. There is not enough staff to care for them. To add insult to injury, they debited my father’s account for the month she wasn’t there and refunded a portion even though she was in the hospital due to their negligence. They sent me a “release” to sign absolving them of any responsibility in order to refund my father for the 10 days her bed and dresser was in the room. They are disgraceful! My mother was placed in May and had so many injuries and bruises in those 4 months. She ended up in the trauma unit at Norfolk General her last fall. Not enough staff to care for the residents. They really sold themselves and I regret placing my mom there. We moved her to another facility and it’s been a month with no incidents. At Brookdale, it was 2 week when the incidents started.

Rich Theo

2020-08-08

Great community and caring staff !

Carol Smith Turner

2020-06-19

Our dad has been here since the beginning of the 2020 and he loves the facility and the staff. Hes not one to mince words so I know he really does🤣. Our family also loves and appreciate the care and attention he is getting. We can call anytime if we have questions or if we want to speak or video chat with him. We also are welcome to meet with anyone when needed if we have concerns. We are very serious about our Dads well being. So we chose Brookdale because they specialize in his illness. Since the pandemic is present, they assure us all the time about the sanitizing and precautions they take to make sure our Dad is safe.

Lori Haller

2020-05-23

Expert care facility with professional systems and processes in place to meet all requirements and needs plus open arms and a big heart. Clean, creative, cheerful, delicious meals, caring, warm staff, passion, patience, plans in place to fit growing needs, beautiful outdoor gardens, patios, flowers, also including medical attention staff that is elite. Keeping my Mommy safe through thick and thin. I really appreciate prior to as well as through this ongoing crisis how you all have been tirelessly keeping us all up to date via emails, calls, meetings and following guidelines for continuing success. THANK YOU. Mommy is so very happy and safe. BIG LOVE and endless thanks. GRATEFUL.

Le'Anne F. Hayes

2019-08-16

I love working here and know that our residents are loved and well cared for

Lorie Burrell-Jones

2018-06-28

I did some serious research on communities before moving my Aunt to VA. This was the best decision for her. This is more than a home, but extended family. The address any questions that may come up pertaining to my Aunt's care, etc. All staff (administration, managers, nurses, medtechs, culinary, housekeeping & beyond) are greatly appreciated.

Nadia A McCall

2016-08-29

I lovvvveee working here..love my residents and my staff...best job ever! �❤�

Lori Meagher Sherman

2015-10-03

I want to personally thank all of the nurses, medtecs and everyone at Brookdale for taking such wonderful care of my Granny from the moment she got there to the moment she passed away last night! This group is such a special group of people who really care and they sure showed that with my granny! They loved her and she sure loved them, hospice included in here as well! Since my Granny has been there my family has developed so many relationships with staff and residents and will continue to come back and volunteer. My children loved it there and they brought it to my attention that we should keep going back in Granny's memory! I love you all and just can't express my gratitude adequately enough!

Crystal Green

2015-04-24

Very nice community that offers great care with fun loving staff. Highly recommend for seniors.

Dave Hirschman

2013-11-01

This place is awesome. Staff very friendly. Residents always cheerful

Amanda Snyder

2021-10-01

Brookdale is GREAT! One of the program managers really strives at making sure the patients are well cared for and have lots of activities to attend to. Brookdale is a place I would recommend to anyone looking to have peace of mind regarding their loved ones. Brookdale is an amazing place. You wont be disappointed.

Scott Pollard

2021-10-01

My father walked into Brookdale VB and left out in an Ambulance 3 months later due to their negligence. Do your due diligence and read the long list of complaints filed against them on the Social Services website (VDSS) before you send your loved one here. I wish I did.Response to owner:The Ops Director’s remedy to my father having seizures, due to being unattended without oxygen too long, was money back for the time after he left. She was more interested in making sure he didn’t come back.

Kathleen Underwood

2021-08-01

The Executive Director Jamie genuinely strives to make Brookdale a happy and loving community for residents and staff. You are always greeted with a smile and made to feel welcome by the staff when visiting!

Alexis Rummel

2021-06-01

Phenomenal home for seniors. Staff is caring and reliable! I feel like seniors here can trust that this is a safe and comfortable environment.

Pete Turner

2021-04-01

This is a fantastic place for seniors to call home. Excellent staff. Somewhere I’d recommend to my family!

Interim HealthCare

2021-04-01

Look no further! Exceptional care provided by attentive staff, combined with affordable pricing, makes this a great pick for your family members much needed care. You'll be in good hands at the Brookdale Virgina Beach!!

Rachel Rojeski

2021-02-01

The staff is very kind and caring with great customer service.

Cassie Randolph

2021-01-01

Brookdale Virginia Beach goes above and beyond to care for their residents.

Lovella Klein

2021-01-01

Outstanding. The folks have been wonderful throughout this pandemic. My folks started residency just days before the lockdown and if the way they have cared for all the residents now shows the care they have always.