Brookdale Vacaville

Negative Reviews:

• One facility is described as being significantly understaffed, with seniors reportedly screaming for assistance due to the lack of employees. The food service is also criticized, attributed to the insufficient staffing rather than the staff themselves.
• Another review expresses concern over the financial practices of Brookdale Senior Living Inc., mentioning significant rent increases and declining service quality despite the company's substantial revenue. The reviewer also notes issues with bedbugs, unsatisfactory decor, and impractical furniture.
• There are reports of residents being left unattended, screaming for help, and receiving incorrect medication, highlighting severe understaffing and negligence.

Positive Reviews:

• A family member praises Brookdale for the care and adjustment assistance provided to their mother, highlighting the bright rooms, delicious food, and enjoyable activities.
• The staff at Brookdale is commended for their warm, friendly, and accommodating nature, particularly in caring for a resident's father and accommodating his wife's illness.
• A visitor shares a positive Halloween experience at Brookdale, appreciating the welcoming staff and the joy their visit brought to the residents. They express a desire to return and volunteer.
• Brookdale is described as a safe and warm place with an amazing, caring staff.
• Emeritus at Vacaville receives praise for its caring, kind, and patient staff, with a family member noting the positive experience and adjustment of their parent to the assisted living facility.