Brookdale Rome

Brookdale Rome has received a variety of reviews from residents and their families, highlighting the exceptional care and community atmosphere it provides. One reviewer mentioned their mother has been living there for almost two years, appreciating the staff's efforts in keeping residents safe, healthy, and socially engaged even through difficult times. The peace of mind this has given them, knowing their mother is happy and has made friends, is invaluable.

Another review praised the passion of the staff, specifically mentioning Sheree, and the high-quality service provided to residents. The commitment to hiring the best staff to ensure top-of-the-line service was also noted, making Brookdale a highly recommended choice for assisted living.

Long-term satisfaction was expressed by a reviewer whose family member has been a resident for over five years, calling Brookdale the best in Rome due to its caring staff.

The kindness and compassion of the staff, particularly Tina, Tessa, and Heather, were highlighted in another review. Their support during a difficult time for a resident's family was greatly appreciated, making the administrative setup manageable and ensuring the resident felt well cared for.

However, one review provided a contrasting perspective, mentioning issues of favoritism among staff and a personal experience of being treated unfairly. This reviewer expressed disappointment in not being allowed to return to work at Brookdale after leaving for personal reasons, despite their love for the place.

Employees of Brookdale also shared their experiences, with one noting the sincere care for residents and staff alike, and the effort made to ensure everyone feels at home. Another employee described Brookdale as a family, emphasizing the close-knit community among residents, staff, and families.

A family member of a resident shared their relief and gratitude for the kind and caring treatment their relative received, which significantly improved his quality of life. They noted how the transition to assisted living was made easier by the supportive environment at Brookdale, making the resident much happier than when living alone.

Overall, Brookdale Rome is highly recommended for its compassionate care, dedicated staff, and positive community environment, despite a single report of dissatisfaction regarding staff treatment.