Brookdale Clarksville

Reviews of Brookdale Senior Living offer a mix of heartfelt commendation and serious concerns. Many family members and employees express deep satisfaction with the care provided, highlighting significant improvements in residents' health, happiness, and overall well-being. The staff is frequently described as caring, compassionate, and dedicated, creating a family-like atmosphere that is both welcoming and nurturing.

Activities and engagement for residents with Alzheimer's or Dementia are particularly praised, with a focus on enriching lives and maintaining a high quality of life. The facility itself is noted for its cleanliness and maintenance, contributing to a comfortable living environment.

However, there are alarming reports of negligence, including a failure to address health issues like scabies promptly, concerns over the safety and well-being of residents, and allegations of staff mistreatment. Issues with personal belongings being mishandled and a perceived lack of honesty and transparency from the management have also been raised.

While many employees speak highly of their experiences, feeling valued and part of a close-knit community, there are accounts of underpayment, overwork, and a high turnover rate that suggest operational challenges. The management's attitude and the facility's response to complaints and serious allegations are areas of concern for some reviewers.

Overall, the reviews of Brookdale Senior Living present a complex picture. While there is evident satisfaction among many residents and staff, significant issues need to be addressed to ensure the safety, care, and respect of all residents and employees.