📞 Call for pricing and availability: (800) 780-8101
Brighton Manor
989 Blossom Road, Rochester, NY 14610
For Pricing & Availability
(800) 780-8101To Reach a Resident
(585) 482-3500Estimated Pricing
Price Comparison
Brighton Manor Description
Rochester Community Nursing & Rehabilitation Center is proud to offer a full continuum of premium healthcare services provided by highly trained and skilled personnel with years of experience. Our commitment to our guests extends beyond having an expert staff, with state-of-the-art equipment and resources to enable them to achieve maximum success throughout their stay.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Rochester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility in question present a mixed picture, with some reviewers expressing severe dissatisfaction and others praising the facility and its staff. Concerns raised include allegations of neglect, unprofessional behavior, lack of communication, and poor facility management. Specific complaints mention residents being poorly treated, issues with room conditions such as excessive heat, and a lack of responsiveness to residents' needs. There are also serious accusations regarding the handling of medications, the spread of COVID-19 within the facility, and overall cleanliness, including reports of bed bugs and roaches.
On the other hand, some reviews highlight positive changes under new ownership and leadership, with mentions of a dedicated and loving staff, good customer service, and effective physical therapy treatments. The facility's efforts to address concerns and improve have been noted, including outreach to dissatisfied reviewers and attempts to rectify communication issues.
One detailed account describes a significant effort by the facility to address the reviewer's concerns, including multiple follow-ups by representatives. This reviewer noted improvements and a genuine desire by the facility to overcome challenges, leading to an updated, more favorable review.
However, the majority of negative reviews focus on the perceived neglect and unprofessionalism of the staff, with several reviewers advising against placing loved ones in the facility. Issues with staff behavior, facility conditions, and the overall care provided are recurrent themes. Positive comments about individual staff members and specific improvements are overshadowed by the broader concerns expressed by many reviewers.
In summary, while there are instances of positive feedback regarding staff dedication and efforts to improve, the overwhelming majority of reviews raise serious concerns about the quality of care, facility management, and resident treatment at this senior living facility.
Reviews
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Brighton Manor Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 1, 1977
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 73
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 14
Number of payment denials: 0
Number of fines: 14
Total cost of fines: $68853
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-05 | 2023-02-03 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-12-05 | 2023-03-02 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-12-05 | 2023-02-03 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2022-12-05 | 2023-02-03 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-12-05 | 2023-02-03 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-05 | 2023-02-03 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-12-05 | 2023-02-03 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-12-05 | 2023-02-03 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-12-05 | 2023-02-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-12-05 | 2023-03-02 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-12-05 | 2023-03-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-05 | 2023-03-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2020-11-06 | 2020-12-21 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2020-11-06 | 2020-12-21 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2020-11-06 | 2020-12-21 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2020-11-06 | 2020-12-21 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2020-11-06 | 2020-12-21 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2020-11-06 | 2020-12-21 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2020-11-06 | 2020-12-21 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-19 | 2020-02-07 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-22 | $655 |
| 2020-06-29 | $983 |
| 2020-07-06 | $1,310 |
| 2020-07-13 | $1,638 |
| 2020-07-20 | $1,965 |
| 2020-07-27 | $2,293 |
| 2020-08-03 | $2,620 |
| 2020-08-10 | $2,948 |
| 2020-08-17 | $3,275 |
| 2020-08-24 | $3,603 |
| 2020-08-31 | $3,930 |
| 2020-09-07 | $4,257 |
| 2020-09-14 | $4,582 |
| 2020-09-21 | $4,907 |
| 2020-09-21 | $4,257 |
| 2020-09-28 | $5,232 |
| 2020-10-05 | $5,557 |
| 2020-11-06 | $10,000 |
| 2020-11-30 | $5,883 |
| 2020-12-07 | $6,208 |
| 2021-07-12 | $6,500 |
What is in the Neighborhood
- The closest city is Brighton which is 0.3 miles away and has a population of 36,609 (mid sized town).
- The average income is $108,190, which is very high compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 28
- Average Temperature: 50.3
- Day Breakdown: The area gets 165 days of rain, 68 days of snow and 130 days of sun
- Precipitation: 2.2 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.
- The crime rate is 10.26 per 100 people which is very high compared to other cities.
- Violent Crime: 2.77 incidents per 100 people
- Property Crime: 6.59 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.5 miles awayWegmans
0.5 miles awayPrice Rite
1.3 miles awayTops
2.6 miles awayIndia House
2.6 miles awayNone Found
Bus Stations
2643
2.3 miles away2654
2.6 miles awayMegabus pickup-dropoff
2.9 miles awayFlixBus Rochester
2.9 miles away2700
2.9 miles awayBanks
M&T Bank
0.5 miles awayESL Merchants Bank
0.7 miles awayESL Merchants Branch
0.7 miles awayFirst Niagara Bank
1.3 miles awayBank of America
1.7 miles awayHospitals
Hill Haven
2.7 miles awayHighland Hospital
3.1 miles awayClinton Crossings
3.3 miles awayRochester Psychiatric Center
3.4 miles awayWestfall Park Medical Center
3.5 miles awayPharmacies
CVS Pharmacy
0.5 miles awayCVS
1.9 miles awayNew Clinton Pharmacy
3.5 miles awayWalgreens
3.9 miles awayUR Medicine Employee Pharmacy
4.5 miles awayDentists
East Ave Dentistry
0.8 miles awayPittsford Family Dental
3.6 miles awayLilac Family Dental
3.7 miles awayFlower City Dental
3.9 miles awayDr. Stein Orthodontist
4.3 miles awayParks
Browncroft Rose Garden
0.6 miles awayHillside Avenue Park
0.7 miles awayLinear Garden
0.7 miles awayEllison Park
0.7 miles awayHumboldt R Center
0.7 miles awayPlaces of Worship
Islamic Center of Rochester
3.7 miles awayShopping
Panorama Plaza
2.5 miles awayPittsford Plaza
3.0 miles awayWin-Jeff Plaza
4.5 miles awayHenrietta Plaza
5.1 miles awayMarket Square
5.5 miles awayCulture
MUCC Theatre (Multi Use Community Cultural Center)
1.9 miles awayEisenhart Auditorium
2.2 miles awayMain Street Armory
2.3 miles awayAuditorium Theater
2.3 miles awayEast Main Place
2.3 miles awayRestaurants
DiBella's Subs
0.5 miles awayPerri's pizza
0.5 miles awayLucky's
0.6 miles awayCountry Club Diner
0.7 miles awayCaptain Jim's Fish Market
0.7 miles awayGet exact pricing & check availability
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