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Belltower Health & Rehabilitation Center

5805 North Fir Road, Granger, IN 46530

Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101

To Reach a Resident

(574) 406-6600

Estimated Pricing

Price Comparison

  • Average City Price: $4,764
  • Average State Price: $3,894
  • Average National Price: $None

    • Belltower Health & Rehabilitation Center Description

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Granger

    Community Reviews

    8.0
    Belltower Health & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 48 reviews across the web

    Ranking

  • Ranking in City: 3 out of 4 communities in Granger
  • Ranking in State: 480 out of 838 communities in IN

    • Food and Dining A

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Review Summary:

    • There are serious concerns about the quality of care at BellTower, with one report of a life-threatening incident due to staff negligence.
    • The memory care facility receives praise for its great workers, contrasting sharply with the criticism of the long-term care section, which is described as needing a complete overhaul.
    • Some residents have had positive experiences, highlighting nice staff, good food, and effective care that helped them recover.
    • There are alarming reports of oversight and negligence leading to severe consequences, including the death of a resident.
    • Understaffing issues have been noted, affecting the timely response to residents' needs and leaving some unable to reach assistance when needed.
    • There is a call for new upper management to prioritize residents and improve the treatment of aides, indicating potential for improvement but current dissatisfaction with staffing and management practices.
    • Repeated concerns about staff telling residents to manage without assistance due to being "too busy," leading to dangerous health situations.

    Reviews

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    Health

    Rehabilitation center

    Activities

    Media room

    Courtyard

    Community Amenities

    Exterior Facility Building

    Exterior Courtyard

    Interior Common Area

    Interior Media Room

    Interior Bistro

    Room Amenities

    Interior Transition Room

    Dining

    Bistro

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: July 27, 2016
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 87
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 4
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $7960

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-03 2022-11-23 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-10-03 2022-11-23 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2022-10-03 2022-11-23 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-10-03 2022-11-23 F Emergency Preparedness Deficiencies Develop a communication plan.
    2022-10-03 2022-11-23 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2022-10-03 2023-01-09 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-10-03 2023-01-09 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-10-03 2023-01-26 F Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2022-10-03 2022-11-23 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-10-03 2022-11-23 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-10-03 2023-01-09 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-10-03 2022-11-23 E Services Deficiencies Have an externally vented heating system.
    2022-10-03 2022-11-23 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-10-03 2022-11-23 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-10-03 2022-11-23 F Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2022-10-03 2022-11-23 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2022-10-03 2022-11-23 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-10-03 2022-11-23 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-08-18 2021-10-14 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-08-18 2021-10-14 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2021-08-18 2021-10-14 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-08-18 2021-10-14 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-08-18 2021-10-14 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-08-18 2021-10-14 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-08-18 2021-10-14 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-08-18 2021-10-14 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-08-18 2021-10-14 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-08-18 2021-10-14 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-08-18 2021-10-14 D Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2021-08-18 2021-10-14 C Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-08-18 2021-10-14 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-08-06 2020-09-05 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-08-06 2020-09-05 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-08-06 2020-09-08 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-23 2023-04-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-03-23 2023-04-19 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-03-23 2023-04-19 D Quality of Life and Care Deficiencies Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    2023-03-23 2023-04-19 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2022-08-18 2022-09-23 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-08-18 2022-09-23 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-18 2022-09-23 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-08-18 2022-09-23 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2022-08-18 2022-09-23 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-08-18 2022-09-23 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-08-18 2022-09-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-08-18 2022-09-23 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-08-18 2022-09-23 D Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2022-08-18 2022-09-23 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-08-18 2022-09-23 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-08-18 2022-09-23 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-08-18 2022-09-23 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-08-18 2022-09-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-08-18 2022-09-23 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-08-18 2022-09-23 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-22 2021-10-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-03-09 2022-04-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-03-09 2022-04-01 F Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-13 2022-01-05 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-12-13 2022-01-05 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-12-13 2022-01-05 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-13 2021-08-05 D Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2021-07-13 2021-08-05 C Resident Rights Deficiencies Assure the security of all personal funds of residents deposited with the facility.
    2021-07-13 2021-08-05 D Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2021-07-13 2021-08-05 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-07-13 2021-08-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-07-13 2021-08-05 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-07-13 2021-08-05 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-07-13 2021-08-05 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-07-13 2021-08-05 F Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-07-13 2021-08-05 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-13 2021-10-01 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-07-13 2021-08-05 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-07-13 2021-08-05 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2021-07-13 2021-08-05 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-07-13 2021-08-05 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-21 2020-03-22 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2020-02-21 2020-03-22 F Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2020-02-21 2020-03-22 F Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-02-21 2020-03-22 F Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2020-02-21 2020-03-22 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-02-21 2020-03-22 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2020-02-21 2020-03-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Fines

    Fine Date Fine Amount
    2017-11-02 $31,200
    2018-08-01 $12,675
    2022-01-31 $658
    2022-02-07 $987
    2022-02-14 $1,316
    2022-08-18 $5,000

    Denials

    Denial Date Payment Denial Days
    2017-11-02 28
    2021-07-13 52
    2022-10-03 23

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mishawaka which is 3.6 miles away and has a population of 48,261 (mid sized town).
    • The average income is $125,476, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 51.5
      • Day Breakdown: The area gets 164 days of rain, 54 days of snow and 146 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.46 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 199.0, Moderate Days 69.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    0.5 miles away
    Sam's Club
    0.7 miles away
    Gordon Food Service
    0.7 miles away
    Walmart Supercenter
    0.8 miles away
    ALDI
    0.9 miles away

    Transportation

    South Bend
    6.8 miles away
    South Bend Airport
    7.6 miles away
    Niles
    9.6 miles away
    Elkhart
    10.3 miles away
    Dowagiac
    18.7 miles away

    Bus Stations

    Hesburgh Library
    3.6 miles away
    St. Mary's Rd & Holy Cross Drive - The Grotto
    4.0 miles away
    Holy Cross Dr & Notre Dame Ave
    4.0 miles away
    Airport SuperSaver (Coach USA)
    4.1 miles away
    Main & Lincoln
    19.2 miles away

    Banks

    Fifth Third Bank
    0.8 miles away
    PNC Bank
    0.9 miles away
    Old National Bank
    0.9 miles away
    Centier Bank
    1.0 miles away
    United Federal Credit Union
    1.1 miles away

    Hospitals

    Mishawaka Medical Center
    0.4 miles away
    Unity Medical & Surgical Hospital
    1.1 miles away
    Beacon Granger Hospital
    1.4 miles away
    Memorial Hospital of South Bend
    4.8 miles away
    Elkhart General Hospital
    9.1 miles away

    Pharmacies

    Walgreens
    2.4 miles away
    South Bend Specialty Pharmacy
    2.8 miles away
    CVS Pharmacy
    2.9 miles away
    Merrill Pharmacy
    3.4 miles away
    Memorial Family Pharmacy
    4.8 miles away

    Dentists

    Affordable Dentures & Implants
    0.8 miles away
    Advance Dental
    1.0 miles away
    Afdent Dental
    1.4 miles away
    Aspen Dental
    1.6 miles away
    George A. Mighion Dentistry
    2.2 miles away

    Parks

    Henry Frank Park
    1.1 miles away
    Prairie Vista Park and Playgrounds
    1.5 miles away
    Booth Tarkington Park
    2.0 miles away
    Boehm Park
    2.2 miles away
    Normain Heights Park
    2.3 miles away

    Places of Worship

    Smith Chapel
    3.9 miles away

    Shopping

    University Park Mall
    1.3 miles away
    Southgate Crossing
    10.6 miles away
    Concord Mall
    12.9 miles away
    The Old Bag Factory
    18.3 miles away
    Strip Mall - Multi-Business Location
    20.8 miles away

    Culture

    Morris Performing Arts Center
    5.1 miles away
    South Bend Civic Theatre
    5.1 miles away
    LangLab
    5.3 miles away
    Amphitheatre
    9.3 miles away
    Lerner Theater
    10.2 miles away

    Restaurants

    Metro Diner
    0.6 miles away
    Applebee's
    0.8 miles away
    Golden Corral
    0.8 miles away
    Aladdin's Eatery
    0.9 miles away
    Cheddar's
    1.1 miles away

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