Bellaire at Stone Port

Positive Reviews:

• Employees feel heard, supported, and enjoy working with the residents, highlighting a strong team spirit and a caring environment.
• Family members appreciate the care and respect their loved ones receive, noting the staff's dedication and the warm, home-like atmosphere.
• Residents report satisfaction with the facilities, staff, and services, including high-quality food and a comfortable living situation.
• Staff members value the opportunities for professional growth and education, expressing gratitude for the supportive and family-like work environment.
• The community is praised for its cleanliness, beautiful decoration, and the extra effort staff members put in to ensure resident happiness and comfort.

Negative Reviews:

• Some reviews mention a lack of communication and management issues, leading to dissatisfaction with the overall experience.
• Concerns about the quality of care and the impact on residents' lives, with one reviewer expressing significant disappointment and anger regarding their parents' experience.

Overall:

While most reviews of Bellaire are positive, highlighting a caring, supportive environment for both residents and staff, there are some concerns regarding management and communication. The majority of family members and employees share stories of positive experiences, professional growth, and a strong sense of community. However, potential residents and their families should consider all aspects of care and communication when making their decision.