Azulon at Mesa Verde

Positive Reviews:

• Residents describe the place as wonderful, with friendly neighbors and a welcoming atmosphere.
• The office staff, including maintenance, is praised for being responsive and professional.
• Many appreciate the beautiful grounds, pool, workout room, and gardens, noting that everything is well-maintained and in bloom.
• The location is convenient, close to stairs, elevators, dog pads, and stores like Vons.
• There are plenty of activities, events, and weekly fitness classes available for residents.
• Some residents liken living there to being on a luxurious vacation or a cruise ship with engaging activities and top-notch management.

Negative Reviews:

• One review mentions the place becoming too expensive.
• A grievous experience was shared regarding the handling of a resident's passing and the subsequent treatment of their family, highlighting a lack of empathy and respect.
• Another review criticizes the management for being prejudiced and incompetent, applying arbitrary policies, and maintaining the property poorly, describing it as unsafe and comparing it unfavorably to a "getto."

Summary:

While many reviews highlight the community's beautiful environment, responsive staff, and rich array of amenities and activities, there are significant concerns regarding management practices, especially in handling sensitive situations, and criticisms about the cost and maintenance of the property.