📞 Call for pricing and availability: (800) 780-8101
Astoria Health And Rehabilitation Center
701 Overlook Dr Se, Winter Haven, FL 33884
For Pricing & Availability
(800) 780-8101To Reach a Resident
(863) 318-5000Estimated Pricing
Price Comparison
Astoria Health And Rehabilitation Center Description
When you combine the comfort, convenience and peace of mind of a continuum of care community with the activities, amenities and beauty of a premier 55+ active adult community, you have the ideal recipe for living well. That’s exactly what you’ll find at Astoria Senior Retirement, Winter Haven’s newest senior living community.
Life at Astoria Senior Retirement provides a perfect balance of support, engagement and fun. No matter which lifestyle is required, we offer a personalized, resident-focused family approach to daily life that empowers our residents to thrive.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Winter Haven
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Winter Haven
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Winter Haven
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Some reviewers praise Astoria for excellent service, professional and dedicated staff, and effective management that listens to concerns and makes efforts to address them.
- Individual staff members, particularly nurses, have been highlighted for their wonderful care and dedication, significantly impacting residents' lives positively.
- Several employees express satisfaction with their work environment, citing a great atmosphere, effective open-door policy, and a strong sense of teamwork and resident care.
- Some family members report positive experiences, noting that their loved ones received good care, including physical therapy that led to improved strength and mobility.
Negative Reviews:
- Several reviews report serious concerns about neglect, inadequate care, and unprofessional behavior from the staff, including failure to assist with basic hygiene, mobility, and medical needs.
- There are alarming reports of residents' belongings being stolen, and some residents suffering from poor nutrition and lack of proper medical attention.
- Communication issues are frequently mentioned, with staff allegedly not returning calls, failing to provide updates on residents' status, and being rude or dismissive when approached.
- Some reviewers describe the facility as mismanaged, with incompetent staffing, and accuse it of being more focused on appearances than on providing genuine care.
- There are distressing accounts of residents being left in harmful situations, including being ignored when in need, not receiving prescribed medications, and experiencing falls without timely assistance.
- One review describes a particularly troubling situation where a resident was allegedly treated harshly, leading to a rapid decision to remove them from the facility due to concerns over their well-being.
Summary:
Reviews of Astoria Senior Living are deeply mixed, with some praising the staff and care provided, while many others raise serious concerns about neglect, poor management, and inadequate care. Positive comments often highlight individual staff members' dedication and the positive impact on residents. In contrast, negative reviews frequently mention neglect, unprofessional behavior, and a lack of genuine care. Prospective residents and their families should carefully consider these reviews and conduct thorough research when making decisions about senior care facilities.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Dec. 13, 2010
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 132
Total current residents: 119
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $17930
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-03 | 2022-03-03 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-02-03 | 2022-03-03 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-02-03 | 2022-03-03 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-10-28 | 2020-12-03 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-10-28 | 2020-12-03 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-10-28 | 2020-12-03 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2020-10-28 | 2020-12-03 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2020-10-28 | 2020-12-03 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-01-17 | 2019-02-17 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-01-17 | 2019-02-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-06 | 2023-02-06 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2023-01-06 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-04 | 2022-03-04 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2022-02-04 | 2022-03-04 | F | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-02-04 | 2022-03-04 | F | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-02-04 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-02-04 | 2022-03-04 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-02-04 | 2022-03-04 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-02-04 | 2022-03-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-04 | 2022-03-04 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-02-04 | 2022-03-04 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2020-10-30 | 2020-12-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-10-30 | 2020-12-03 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2020-10-30 | 2020-12-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-10-30 | 2020-12-03 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2020-10-30 | 2020-12-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-10-30 | 2020-12-03 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2020-10-30 | 2020-12-03 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-10-30 | 2020-12-03 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-10-30 | 2020-12-03 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2020-10-30 | 2020-12-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-01-17 | 2019-02-17 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-01-17 | 2019-02-17 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-01-17 | 2019-02-17 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-01-17 | 2019-02-17 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-01-17 | 2019-02-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-30 | $3,250 |
| 2022-02-04 | $14,680 |
What is in the Neighborhood
- The closest city is Cypress Gardens which is 1.6 miles away and has a population of 8,917 (very small town).
- The average income is $71,081, which is high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 63
- Average Temperature: 76.4
- Day Breakdown: The area gets 217 days of rain and 147 days of sun
- Precipitation: 3.6 inches a year
- The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
- Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walgreen's
1.4 miles awayPublix
1.9 miles awayCVS Pharmacy
2.7 miles awayWalmart Supercenter
2.7 miles awaySave-A-Lot
3.1 miles awayTransportation
Winter Haven
3.5 miles awayAuburndale Historic Train Depot
7.6 miles awayLakeland
16.8 miles awayNone Found
Banks
Magnify Federal Credit Union
1.2 miles awayBank of America
1.3 miles awayFifth Third Bank
1.8 miles awayTD Bank
2.2 miles awayAxiom Bank
2.6 miles awayHospitals
Winter Haven Hospital
2.9 miles awayLake Wales Medical Center
10.7 miles awayHeart of Florida Regional Medical Center
11.6 miles awayBartow Regional Medical Center
11.9 miles awayPoinciana Medical Center
15.1 miles awayPharmacies
Walgreen's
1.4 miles awayDundee Pharmacy
2.4 miles awayCVS
2.7 miles awayWalmart Pharmacy
2.7 miles awayWalgreens
2.9 miles awayDentists
John I. Park, DMD, PA
2.6 miles awayPoinciana Dental
16.8 miles awayGreenberg Dental & Orthodontics
16.8 miles awayAspen Dental
17.0 miles awayImplant & Comprehensive Dentistry
17.2 miles awayParks
Polk County
1.2 miles awayLake Summit Park
1.5 miles awayLake Roy Park
1.8 miles awayNone Found
Shopping
Southeast Plaza
2.4 miles awayColonial Promenade
2.6 miles awayVillage Square Shopping Center
5.0 miles awayEagle Ridge Mall
5.6 miles awayBartow Shopping Center
12.4 miles awayCulture
Pirates Cove Live Water Ski Show
1.7 miles awayArt Building
7.6 miles awayLakeland Community Theatre
16.6 miles awayLake Mirror Auditorium
16.7 miles awayLake Mirror Amphitheatre
16.7 miles awayRestaurants
Beijing Restaurant
1.3 miles awaySchack's Barbeque
1.3 miles awayHarry's Old Place
1.4 miles awaySubway
1.5 miles awayGolden Corral
1.5 miles awayGet exact pricing & check availability
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