Arkansas Valley Regional Medical Center

Summary of Reviews:

• Several reviews express dissatisfaction with the medical care provided, citing instances of perceived neglect, rudeness, and unprofessionalism from the staff. Concerns include inadequate information on post-operative care, dismissive attitudes towards patients' conditions, and a lack of proper diagnostic procedures.
• Some patients have faced challenges with the hospital's administrative aspects, such as difficulty in reaching doctor's offices by phone, unclear office hours, issues with billing and customer service, and problems with the patient portal.
• There are complaints about the physical condition of the hospital, with one reviewer describing it as "filthy" and another expressing shock at the casual appearance of some staff members.
• However, there are positive comments about specific departments and staff members. The Physical Therapy Department, led by Candace Adler, receives high praise for its expertise, care, and the positive outcomes experienced by patients and their families. Additionally, some reviewers had pleasant experiences with certain doctors and nurses, highlighting their friendliness, knowledge, and compassion.
• A few reviews suggest seeking medical care elsewhere, with some patients choosing to go to different hospitals for better treatment and experiences.

Overall, the reviews present a mixed picture of the hospital, with some departments and staff members receiving commendation for their care and professionalism, while other aspects of the hospital experience, particularly regarding patient treatment and administrative efficiency, are criticized.