Arbors At Minerva

The reviews for the senior living facility present a mixed but predominantly positive picture. Many reviewers praise the facility for its excellent care, particularly highlighting the therapy department as outstanding. Several individuals who came for short-term rehab reported significant progress and expressed a willingness to return if needed. The staff, including nurses and therapists, are frequently commended for their compassion, professionalism, and dedication to residents' well-being.

Family members of residents have shared heartfelt stories of the care and attention their loved ones received, noting the cleanliness of the facility, the quality of meals, and the overall friendly and inviting atmosphere. The efforts to maintain connections between residents and their families, especially during challenging times like the COVID-19 pandemic, have been appreciated. The facility's approach to safety and security, including innovative ideas like putting room numbers on windows for safer visits, has also been praised.

However, there are some negative reviews that raise concerns about aspects of care, including allegations of neglect, overmedication, and a lack of teamwork. Some reviewers have expressed dissatisfaction with the management and the professional conduct of certain staff members. These reviews suggest areas where the facility could seek to make improvements.

Overall, the majority of reviews suggest that the facility provides a caring and supportive environment for its residents, with many positive experiences shared by both residents and their families. The facility seems to be well-regarded for its rehabilitation services, cleanliness, and the compassionate care provided by its staff.