Amelia Island Care Ctr

Positive Reviews:

• Many guests praised the hotel's great location, especially its proximity to the beach and downtown Fernandina Beach.
• The rooms were frequently described as clean, modern, comfortable, and well-maintained.
• Staff across various departments, including the front desk and bartenders, received compliments for being friendly, helpful, and providing top-notch service.
• The pool area, often highlighted for its beauty and the inclusion of fire pits, was a popular feature among reviewers.
• Several guests appreciated the hotel's aesthetics, including its modern décor and the concept of combining two Marriott flags on a single property.

Negative Reviews:

• One guest experienced a significant issue with their room type being changed upon arrival without prior notice, leading to disappointment and frustration.
• There were concerns about the hotel being overpriced for the value it offers, with specific mention of subpar food quality.
• A guest reported a negative experience with the hotel's handling of a lost item, expressing disappointment in the service level from the Marriott brand in this instance.
• It was noted that not every room includes a sofa, which differs from what some guests expected based on experiences with other Courtyard locations.

Mixed Reviews:

• One review expressed mixed feelings, highlighting commendable service at the front desk and modern rooms but was disappointed by an unexpected room change and high costs.

Overall, while many guests had positive experiences, particularly with the location, cleanliness, and staff service, there were notable concerns regarding pricing, room allocation, and specific service aspects.