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Altercare Of Big Rapids Ctr For Rehab & Nursing Ca
805 West Ave, Big Rapids, MI 49307
For Pricing & Availability
(800) 780-8101To Reach a Resident
(231) 796-3185Pricing Details
This detailed pricing information was obtained directly from the Admissions/Marketing Director at Altercare Of Big Rapids Ctr For Rehab & Nursing Ca via email on March 12, 2024.
DAILY ROOM & CARE
South and East Halls
Semi-private Room $300.00
Private Room‡ $321.00
Rehabilitation Unit - West Hall
Semi-private Room $343.00
Private Room‡ $382.00
Speret Hall
Alzheimer’s Care Unit
Semi-private Room $317.00
Private Room‡ $347.00
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Admissions/Marketing Director at Altercare Of Big Rapids Ctr For Rehab & Nursing Ca via email on March 12, 2024.
Waitlist and Availability
At this time there is not a waitlist; however, it does depend on need and bed availability.
Pricing and General Information
Our rates vary based on need (please see attached).
Staff and Training
All of our staff have the qualifications required for their positions. In addition, Altercare hosts monthly inservices and trainings to keep us abreast of the needs/requirements within the healthcare industry of today.
Safety and Well-being Measures
All residents' needs, from emotional, physical, and psychological, are managed by professionally trained staff and reviewed on a quarterly basis or anytime there is a change in condition.
Transition Resources and Support Services
Absolutely; our therapy team will offer home visits to ensure safety devices are in place prior to discharge, and we also work with area home care agencies, hospices, and the Medicaid waiver program to ensure a safe discharge is in place.
Transportation Services
Unfortunately, we do not have onsite transportation; however, we do work with local bus and a couple of private transportation companies to ensure the needs of residents are met.
Dining Experience
Residents are encouraged to eat in the main dining room; while there is a main entrée meal, residents are able to choose from a substitution list. Snacks are always readily available as well. We also have a dietician onsite that reviews residents' medical charts to ensure nutritional needs are met.
Complaint and Issue Resolution
We have a grievance process that we follow to ensure any issues are addressed and resolved. We have an open door policy and welcome any opportunities for improvement/concern to be shared.
Communication with Residents' Families
Residents or activated DPOAs/Guardians are informed of any changes specific to the resident and or facility via phone, email, or letter depending on request.
Short-term or Respite Stays
We do offer respite; it is the same daily rate as what is indicated on the price sheet. We still need to have the paperwork completed as if the person was planning to stay on a long-term basis for short-term stays.
Pet Policy
There is a pet policy, and pets can visit as long as they are deemed appropriate for the facility and a copy of current shots/vet record is on file.
Covid and Flu Vaccinations
Absolutely, residents are able to get Covid vaccination and flu vaccinations in the community.
Aging in Place
Absolutely, as long as we can safely meet the need of the resident; we also work with Hospice Programs.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Big Rapids
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Big Rapids
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Big Rapids
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Altercare reveal a mixed bag of experiences, ranging from high praise for the staff's compassion and attentiveness to serious concerns about management and care practices.
- Several reviewers commend Altercare for its compassionate care, effective communication, and dedication to residents' needs, highlighting the staff's hard work and the facility's response to COVID-19.
- Positive experiences include attentive care, timely communication with families, and a friendly environment that helps residents improve their quality of life.
- However, numerous complaints focus on management issues, including poor treatment of employees, unfulfilled promises, and a lack of respect towards both staff and residents.
- Specific concerns include inadequate lighting for residents with vision problems, insufficient staffing levels, and inappropriate handling of medication and resident care.
- Some reviewers express dissatisfaction with the facility's handling of resident placements and room assignments, suggesting a need for improvement in matching roommates.
- Despite the criticisms, there are acknowledgments of the hardworking and caring employees who strive to provide quality care under challenging circumstances.
- Altercare's efforts in remodeling and updating the facility have been noted, alongside appreciation for the staff's quick response to needs and concerns.
In summary, while Altercare has received accolades for its staff's dedication and the quality of care provided, there are significant concerns regarding management practices and the overall treatment of residents and employees. Prospective residents and employees may want to consider these mixed reviews when making decisions about Altercare.
Reviews
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Health
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 15, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 65
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 27
Number of
substantiated complaints: 15
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $90143
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-08 | 2023-03-14 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-02-08 | 2023-03-14 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2023-02-08 | 2023-03-14 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-02-08 | 2023-03-14 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-02-08 | 2023-03-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-02-08 | 2023-03-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-02-08 | 2023-03-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-01-26 | 2022-03-03 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-01-26 | 2022-03-03 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-01-26 | 2022-03-03 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-01-26 | 2022-03-03 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-02-04 | 2020-02-27 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-02-04 | 2020-02-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-24 | 2022-10-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-08-24 | 2022-10-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-08-24 | 2022-10-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-24 | 2022-08-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-17 | 2023-03-14 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-17 | 2023-03-14 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-17 | 2023-03-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-02-17 | 2023-03-14 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-17 | 2023-03-14 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-02-17 | 2023-03-14 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-02-17 | 2023-03-14 | G | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2023-02-17 | 2023-03-14 | F | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-17 | 2023-03-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-17 | 2023-03-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-02-17 | 2023-03-14 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-17 | 2023-03-14 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-02-17 | 2023-03-14 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2021-11-17 | 2021-11-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-11-04 | 2021-11-24 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2021-11-04 | 2021-11-24 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-11-04 | 2021-11-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-04 | 2021-11-24 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-02-01 | 2022-03-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-01 | 2022-03-03 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-02-01 | 2022-03-03 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-02-01 | 2022-03-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2022-02-01 | 2022-03-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2022-02-01 | 2022-03-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-01 | 2022-03-03 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-02-01 | 2022-03-03 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-01 | 2022-03-03 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-02-01 | 2022-03-03 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-02-01 | 2022-03-03 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-02-01 | 2022-03-03 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-02-01 | 2022-03-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-01 | 2022-03-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-02-01 | 2022-03-03 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-02-01 | 2022-03-03 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-01 | 2022-03-03 | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-02-01 | 2022-03-03 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-02-01 | 2022-03-03 | E | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| 2020-09-23 | 2020-10-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-09-23 | 2020-10-26 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-09-23 | 2020-10-26 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-05 | 2020-03-02 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-02-05 | 2020-03-02 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2020-02-05 | 2020-03-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-02-05 | 2020-03-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-02-05 | 2020-03-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-05 | 2020-03-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-05 | 2020-03-02 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-05 | 2020-03-02 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-02-05 | 2020-03-02 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-23 | $14,508 |
| 2021-11-04 | $16,720 |
| 2022-02-01 | $55,945 |
| 2022-02-28 | $658 |
| 2022-03-07 | $987 |
| 2022-03-14 | $1,325 |
| 2022-03-14 | $1,316 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-12-18 | 17 |
What is in the Neighborhood
- The closest city is Big Rapids which is 1.2 miles away and has a population of 10,397 (small town).
- The average income is $55,685, which is average compared to other zip codes.
- Weather
- The average life expectancy in zip code is 77.8 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.6 miles awayMeijer
1.7 miles awayAldi
1.9 miles awaySave-A-Lot
2.8 miles awayEbel's General Store
10.8 miles awayNone Found
Bus Stations
Big Rapids
2.8 miles awayHoward City
21.7 miles awayBanks
West Michigan Credit Union
1.7 miles awayIndependent Bank
1.7 miles awayIsabella
1.7 miles awayLake-Osceola State Bank
1.7 miles awayChemical Bank
1.8 miles awayHospitals
Spectrum Health Big Rapids Hospital
1.6 miles awaySpectrum Health Reed City Hospital
11.5 miles awaySpectrum Health Kelsey Hospital
21.6 miles awayPharmacies
Walgreens
1.8 miles awayEvart Pharmacy
17.6 miles awayNone Found
Parks
Mecosta County Free Fair
0.2 miles awayNorthEnd Park
0.5 miles awayThe River Walk Park
0.7 miles awaySwede Hill Park
0.7 miles awayOsceola Park
0.8 miles awayNone Found
None Found
Culture
Creative Arts Center
2.1 miles awayReed City Theater Guild
11.3 miles awayIdlewild Historical and Cultural Center
19.3 miles awayRestaurants
Bob Evans
1.7 miles awayApplebee's
1.7 miles awayTtowa Sushi
1.8 miles awayRuby Tuesday
1.9 miles awayThe Rock (Ferris State University
2.3 miles awayGet exact pricing & check availability
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