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Ahc Harbor View
1513 North Second Street, Memphis, TN 38107
For Pricing & Availability
(800) 780-8101To Reach a Resident
(901) 272-2494Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Administrator at Ahc Harbor View via email on Jan. 9, 2024.
1. Staff Composition at Harborview
Harboview has a staff consisting of the Licensed Administrator, Licensed RN, LPN, Licensed Therapist for Rehabilitation, certified Dietary Manager, Certified Nursing assistant, and a host of Consultants available to the facility.
2. Professional Training and Compliance
All the professionals receive a background check prior to being hired, Monthly Relias training is required for compliance with working at the facility. The facility conducts a once a month in service training for all departments that is mandatory. As well online video training and participation.
3. Resident Safety Measures
Measures in place for residents’ safety, first there is the resident identification, positive identification of the resident, i.e. example medication administration the right time, the right dose, the right resident. All the residents have private rooms, and spacious common area. Residents here have a sense of safety to walk and mingle thru out the building. The doors are monitored, all visitors, vendors etc. are required to sign in prior to moving around the facility. Key pad access on the exit doors of each hallway.
4. Transportation for Residents
Harborview utilizes contract transportation for the residents to visit desired outside activities in the community, as well as pre planned trips for the residents.
5. Resident Admission Qualification
Harborview qualify all residents prior to admissions, we assist with getting their personal resources being transfer to the residents for their usage.
6. Dining Experience
Dinning experience consist of three separate dinning rooms, and specialized dining area for resident’s special request such as family gathering, or private gathering.
7. Grievance Policy
There is a formalized grievance policy in place here at Harborview. Grievance are documented and written response by social service. There is a structured Resident council in place, where resident independently can voice their concerns in a format to get resolution.
8. Room Rates
All private rooms are rated at $305 dollars per day.
9. Residents' Rights
Under residents rights the residents that are able instruct the facility on the order the family members are to be contacted. If the resident approves, then the family member they preference are included in the communications. Residents that are challenged the facility utilizes POA, Guardianship, and Conservator.
10. Respite Stay
Respite stay is active in the facility. Starting at $305 dollar a day.
11. Pet Visits
There is a vendor that bring pets to the facility.
12. Vaccinations
Yes, most of the resident have receive flu and or covid shots. The resident has the right to choose if they desire an vaccination.
13. Aging in Place
Yes residents are able to age in place here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Memphis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Many reviewers express extreme dissatisfaction with the level of care and professionalism at the facility, citing unresponsiveness, neglect, and unprofessional behavior from the staff.
- Several reviews highlight serious concerns about patient safety and well-being, including instances of patients being moved without family notification, unattended medical needs, and poor hygiene conditions.
- Communication issues are a recurring theme, with families struggling to get updates on their loved ones and experiencing difficulty in contacting staff.
- There are reports of the facility being understaffed, which contributes to the neglect and inadequate care of the patients.
- Some reviewers have taken steps to report their concerns to higher authorities, including Medicare, the State, and various health departments, indicating the severity of their complaints.
- However, there are a few positive comments regarding specific aspects of care, such as the physical therapy department and the care from certain nurses and staff members, suggesting that experiences can vary within the facility.
- Concerns about the facility's cleanliness and maintenance are mentioned, including complaints about odors and pest infestations.
- Issues with the handling of personal belongings and the overall management of the facility are also noted, with some reviewers calling for the facility to be shut down.
- Despite the overwhelmingly negative reviews, there are isolated instances of satisfaction where family members acknowledge decent care and attention to their loved ones.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 1, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 103
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 8
Total cost of fines: $339143
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-05-19 | 2019-06-06 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-25 | $297,330 |
| 2020-12-28 | $655 |
| 2021-01-04 | $975 |
| 2021-01-11 | $1,300 |
| 2021-02-17 | $9,750 |
| 2021-06-21 | $1,625 |
| 2021-10-03 | $14,508 |
| 2021-10-03 | $22,320 |
| 2022-04-21 | $13,000 |
What is in the Neighborhood
- The closest city is Memphis which is 2.3 miles away and has a population of 655,770 (medium sized city).
- The average income is $34,022, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 43
- Average Temperature: 64.8
- Day Breakdown: The area gets 169 days of rain, 4 days of snow and 191 days of sun
- Precipitation: 1.5 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 4.76% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 6.61% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 60% Black or African-American, 6% Hispanic or Latino, and 29% White.
- The crime rate is 17.05 per 100 people which is very high compared to other cities.
- Violent Crime: 4.83 incidents per 100 people
- Property Crime: 9.84 incidents per 100 people
- Drug-Related Crime: 0.86 incidents per 100 people
- The average life expectancy in zip code is 74.79 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 131.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Cordelia's Market
1.6 miles awayKroger
3.2 miles awaySuperlo Foods
3.3 miles awayViet Hoa Food Market
3.4 miles awayCash Saver
3.7 miles awayTransportation
North End
1.8 miles awayOverton
1.9 miles awayPyramid
2.0 miles awayConvention Center
2.2 miles awayCivic Center Plaza
2.3 miles awayBus Stations
Mega Bus Stop
1.9 miles awayBanks
Bank of America
2.9 miles awayRegions Bank
3.1 miles awayFirst Horizon Bank
3.5 miles awayFirst South Financial
4.2 miles awaySunTrust
4.3 miles awayHospitals
St. Jude Children's Research Hospital
1.8 miles awayLe Bonheur Children's Hospital
2.7 miles awayMemphis VA Medical Center
2.8 miles awayRegional Medical Center
2.8 miles awayMethodist Central Hospital
3.4 miles awayPharmacies
Madison Pharmacy
2.8 miles awayWalgreens
3.3 miles awayOutpatient Pharmacy
3.6 miles awayRite Aid
4.1 miles awayCVS Pharmacy
4.6 miles awayDentists
Dunn Dental Building
3.2 miles awayChrist Community Health Services Broad Avenue Dental Center
5.4 miles awayBrighton Dental
11.0 miles awayParkway Village Family Dentistry
11.3 miles awaySneed Dental Arts
14.5 miles awayParks
Harbor Town
0.4 miles awayMississippi Greenbelt Park
0.6 miles awayWashington Park
0.7 miles awayBickford Park
1.2 miles awayNew Chicago Park
1.5 miles awayPlaces of Worship
First Baptist Church Beale Street
3.0 miles awayMason Temple
4.2 miles awayShopping
Peabody Place
2.8 miles awayHigh Point Terrace Shopping Center
6.7 miles awayOak Court Mall
8.7 miles awayStage Centre
11.6 miles awayHickory Ridge Mall
13.9 miles awayCulture
The Cannon Center for the Performing Arts
2.2 miles awayMud Island Amphitheater
2.5 miles awayCrosstown Theater
2.8 miles awayCrosstown Arts
2.8 miles awayHandy Park Stage
3.0 miles awayRestaurants
The Lookout at the Pyramid
1.9 miles awayKay Kafe
2.0 miles awayCozy Corner Restuarant
2.0 miles awayAlcenia's
2.0 miles awayKrispy Wings
2.5 miles awayGet exact pricing & check availability
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