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Aegis Living Ravenna
8511 15Th Avenue Northeast, Seattle, WA 98115
Based on 7 reviews
Services and Housing OptionsAssisted Living, Memory Care, Respite, Respite
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Aegis Living Ravenna DescriptionOur community in Northeast Seattle, inspired by the Italian city of Ravenna, boasts spectacular views of the mountains and cityscape. As you step through the front door, you are transported to the stunning Opera House of Ravenna with its rich palette of warm Tuscan colors and luxurious layers. Our beautiful property doesn't just stop at the well-kept gardens--it also includes Waldo Woods behind our community and Maple Leaf Reservoir Park nearby. With acres of gorgeous open space and athletic fields, it's perfect for when the grandkids come to visit!
Parent OrganizationAegis Living Ravenna is a member of a larger group of communities called Aegis Living
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ServicesAegis Living Ravenna offers a range of services to its residents, including assisted living, memory care and respite care. Assisted living provides assistance with activities of daily living such as medication management, personal care and transportation. Memory care is designed to help those with memory impairment live safely and comfortably in a secure environment. Respite care provides short-term relief for caregivers and families of those needing additional support.
health and wellness
life enrichment programs
variety of activities
nutritious chef-prepared meals
private dining room
formal dining room
views of the mountains
Employee Reviews for Aegis Living in Seattle, Washington
3.55 out of 5 stars. Based on 100 reviewsOverall, employees who have worked for Aegis Living in the Seattle, WA area have mixed reviews. The majority of reviews mention the great residents and friendly staff, however, there are many negative reviews about the lack of respect from management, micro-managing, and being understaffed and overworked. Employees also mention the lack of communication and that people are often picked as favorites. There are also rumors of upper level staff paying to have negative Glassdoor reviews removed.
Employee Reviews for Aegis Living
3.79 out of 5 stars. Based on 680 reviewsCons:I wish we had more time to spend with our residents, but I understand that there are so many of them and we can only do so much. Advice to Management:Keep up the good work and never forget why we do what we do - for our residents! Aegis Living is a great place to work with a supportive corporate culture, excellent training, and a strong sense of purpose. Employees appreciate the friendly staff and residents, as well as the flexibility and benefits. However, there are some drawbacks, such as low pay, long hours, and micro-management. Employees suggest that management should act with more respect and appreciation for their staff, pay them more, and provide better communication and equipment. They also suggest that marketing should be more honest and transparent, and that more nurses should be hired to help with medication management.
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My 93-year-old mom recently passed peacefully, about a year after moving into Aegis Living Ravenna. In a sense, it was a bonus year for us. She had lived a full life and was ready to go a year ago, but her resilient body kept on going despite the dementia that changed so much of what she could manage for herself. More than anything she did not want to be hospitalized at end of life. But her own home was unsafe and she kept having falls and other incidents that would take her to the emergency room. We, her children, were insisting on getting extra help at home for her, but she did not want that either. We were really stuck.Fortunately, last June, her housemate (who had practically become her live-in aide) went to Europe for two weeks, and Mom agreed to a short-term stay at Aegis at Ravenna. It was so successful that when she came back home, she thought she could manage just fine on her own. Another fall convinced her and us that something had to change. She decided, on her own, that she would move to Aegis at Ravenna. She never looked back or regretted it. (Neither did we.)There were many pluses for us. The location was perfect. Mom had raised her kids in Maple Leaf, and my younger sister lived just north of Aegis and I was just to the east, an easy walk. Mom and her family had lived in Rome, Italy for three years, so the look and feel of Aegis at Ravenna was warm and welcoming and familiar. The Aegis community made it easy for us, as family members, to join Mom for dinners (sometimes lunches and breakfasts if I walked over in the morning). That was great social time (and delicious food) and also a chance to have fascinating conversations with other residents. We came over almost every weekend to watch football games with Mom in the sports bar. Mom enjoyed herself. Her studio was the perfect size to be comfortable and manageable. All of these visits gave us the opportunity to get to know staff and show our appreciation and get our questions answered. COVID-19 hit the week before Mom's 93rd birthday in March. We had one last dinner together in the dining room, and on her birthday a week later, we waved to her outside the dining room window as staff arranged a lovely party for her. As I write this review in August, we are still in shut down mode. But during the months between March and now, staff at Aegis did everything possible to keep Mom and all the residents safe and keep their facility COVID-free. More than that, they found creative ways to keep people engaged and active despite being limited to eating meals in their rooms for many weeks. Mom rallied during this time. She was almost always in good spirits despite the difficulties. Since June, we've been able to have weekly in-person visits in the "outdoor living room" behind plexiglass. That has meant a lot to us. Life at Aegis at Ravenna was good for Mom and for our family. And so was her passing. The sign she had been waiting for came in the form of a stroke one morning in August. She did not regain consciousness. She had been adamant about not wanting hospitalization at end of life, and Aegis was able to respect her wishes and ours. We were able to get her back into hospice in a matter of hours, and Aegis allowed me and my brother to stay with her the final four days of her life.This is what I wrote to our family after she passed:These young men and women on the Aegis staff (many of them nursing students) were incredibly respectful, loving, and caring as they changed her briefs, repositioned her, swabbed out her mouth, and always called her by name and asked first before they touched her body. It gives me great hope about the compassion of the younger generation. They all told me how much they admired Mom and enjoyed being with her when they assisted her at Aegis. I'm so proud of her for letting go of her insistence on doing everything independently to allow herself to accept their assistance. (I used to tell her that her job now was to train these young people to be compassionate caregivers. I think she was a great teacher.)In her obituary I wrote:Many family members and friends will remember Kathy for her warm smile, incisive wit, reflexive generosity and hospitality, and great analytical ability. But perhaps most telling are the words of one of the young men who assisted her at Aegis at Ravenna on the final days of her life, "Kathy was a splendid woman, and I learned a lot from her."I have been on the journey of dementia with other relatives who have lived in other assisted living facilities over the past 25 years. There is no question in my mind that Aegis at Ravenna was the best by far on all counts, but, in particular, for their professional, yet compassionate and caring staff and their commitment to providing quality of life to the residents and their families. When my time comes (if I should be fortunate to live that long), I would gladly move there myself.
There is no greater gift than to lighten another's terrible burden. As my sister deteriorated, it became impossible for us to give her the attention and care she needs. Are we ever grateful to you amazing folks at Aegis Ravenna! Sue, you so reflect the spirit of that lovely place as you introduced us to Aegis Ravenna, and still are taking time to visit Marilyn during your breaks. Kyle and Fritzie, your nursing and care as well as outreach to us about Marilyn's needs are outstanding. Lori, your leadership shines over this inspired group, and we are very grateful for your amazing updates of all the activities of the staff to keep people busy, happy, and safe- especially in these difficult times. We feel incredibly lucky to have found Aegis Ravenna after an extensive search. Thank you, thank you, thank you all!
Since posting my initial review, children of two separate residents at this Aegis have written me to voice their concerns over the poor care at this facility and inquiring what better options we found to better care for our father with the intention of moving out (and we found them - happy to share.)Our father passed away in March 2019 at the age of 70 (at another facility that we loved and were thrilled with). I worked very hard to help our father, we had unlimited financial means, but I will go myself to the grave regretting having moved Dad to Aegis and the disasters that followed and what we (and the managers here) put him through. The stories continue, the care is apparently not improving, I hope these law firms take the managers of this facility to bankruptcy if not jail for negligence themselves.
Aegis Ravenna is the most magical memory care facility on the planet!The staff and caregivers are exceptional and truly the most loving and selfless people I've ever met. The activities, food and care/ nursing staff are top notch! They made the transition from moving my dad in Bellevue to Aegis of Ravenna so comfortable. I honestly consider the staff as well as many if the residents to be part of my family. I've shared many tears of joy as well as tears of sadness that come along with Alzheimer's. Regardless of the circumstances someone is ALWAYS there for help and support. As we all know one can't put a price on love,understanding and compassion. The facilities are also beautiful and so well thought out. Nothing was missed when it comes to attention of detail.Most importantly I know my dad is in the best care possible and will live out his remaining days surrounded by love, true love.If you are looking for an environment as I've described above feel free to message me through this App, you needn't look any further. I'm there several days a week and would even be happy to meet you there!Lastly, I don't work for Aegis but am just so truly appreciative.One more thing,lol. I looked at numerous facilities before I found this gem!
12/20/2018To Aegis Living:I want to thank everyone at Aegis for the wonderful care of Judy that you have taken. I know that you have an "Employee of the Month Award," but I really do feel that absolutely every single employee who I have met at Aegis deserves the award. I know that many of the staff don't receive high salaries, but the way they watch over my wife as well as the other residents in LN has been wonderful. When I would tell a staff member that Judy needed assistance, off they would go to help. We are vegetarian. I have eaten several meals with my wife. They were great! When I needed to talk with a nurse, I saw or heard from them by phone very quickly. Everyone at Aegis tried to do what they could to make Judy comfortable and everyone seemed genuinely very concerned about each resident.Thank you all again,Ted Coskey
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