Absolut Ctr For Nursing & Rehab Three Rivers

Positive Feedback:

• Loved ones are cared for by a caring, hardworking staff and administration.
• Nurses, aides, and housekeeping staff are described as wonderful and caring.
• Residents are loved like their own by the staff.
• Some employees express love for working at the facility.

Negative Feedback:

• Several reviews mention severe understaffing issues, leading to inadequate care.
• Patients reportedly experience dehydration and delayed care.
• Complaints about the quality of meals, including cold and late servings.
• Facility cleanliness and maintenance (e.g., dirty ceiling tiles, broken toilet seats) are concerns.
• Administration is criticized for lack of responsiveness and engagement with concerns.
• Reports of verbal abuse towards patients by staff, particularly during the second shift.
• Communication issues highlighted, including difficulty in contacting patients due to no phones in rooms.
• Concerns over safety measures, such as the absence of bed rails for elderly patients.
• One review explicitly blames medical staff neglect for the death of a family member.
• General advice from multiple reviews strongly recommends against placing loved ones in the facility.

Administrative and Staffing Concerns:

• Understaffing is a critical issue, with reports of only 1-2 aides for 40 residents.
• Staffing levels are so low that there are times when no RN is present in the building.
• Some staff members, particularly in scheduling, are described as disrespectful.
• Corporate level criticized for not addressing staffing and quality issues adequately.

Facility and Safety Issues:

• Facility cleanliness and maintenance are major concerns, including reports of dirty environments and lack of basic amenities like AC in rooms.
• Safety concerns raised due to lack of bed rails and inadequate patient assistance.