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Woodbine Rehabilitation & Healthcare Center
2729 King St, Alexandria, VA 22302
Based on 199 reviews
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Services and Housing OptionsMemory Care, Nursing Home, Respite, Rehabilitation
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Woodbine Rehabilitation & Healthcare Center DescriptionWoodbine Rehabilitation & Healthcare Center is excited to bring a new level of post acute care to the communities of Washington DC, Arlington County and Fairfax County. We're here to help you get back on your feet after your hospital stay. We offer orthopedic rehabilitation, ventilator care, and pulmonary rehab services so you can transition back home smoothly.
Memory CareWoodbine offers a safe and supportive environment for people in different stages of dementia and Alzheimer’s disease. We've built a community that feels like home for both our residents and their families, who are always welcome to visit. Our team of highly skilled caregivers provides cutting-edge treatments with personalized attention to create a care setting like no other.
Respite CareWe understand that being a caregiver can be tiresome and taking a break from your caregiving duties is important for your own wellbeing. Respite Care is the perfect solution when you need a break from your caregiving responsibilities. We've got you covered for any break you need, whether it's a few days off, a family vacation or special event. Our compassionate team is here to provide your loved one with the best care possible.
RehabilitationAt Woodbine, we are dedicated to your rehabilitation needs. We have a modern and tranquil setting that is perfect for you. As soon as you're admitted, we start making discharge plans that fit your needs. Care plans are customized to each individual to guarantee the best possible outcome and get you ready to go home.
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AmenitiesWoodbine Rehabilitation & Healthcare Center provides a range of amenities to its patients and visitors. Their well-appointed patient suites offer comfort and convenience. They offer fine dining with a variety of menu selections, an expansive open courtyard with beautiful landscaping, bright and airy lounges with flat screen TVs, complimentary WiFi and cable, housekeeping and laundry services, beauty and barber services, religious services, stimulating recreation activities, local trips and outings.
ServicesWoodbine Rehabilitation & Healthcare Center offers a wide variety of services to meet the needs of its residents. Their clinical services include subacute rehab, ventilator and respiratory care, long term care, dementia care, respite care and Urgent SNF™ service. These services are designed to ensure the best possible quality of life for the people in their care.
Respite Care Services and AmenitiesWoodbine Rehabilitation & Healthcare Center offers 24 hour skilled nursing care, medication administration, daily activities to keep patients engaged and active, meal service for nourishment, and rehabilitation services such as physical therapy, occupational therapy and speech therapy.
comprehensive rehabilitation program
long term care
physical, occupational & speech therapies
individualized care plans
therapy services available
physical, occupational and speech therapy
skilled nursing care
24 hour skilled nursing
life enriching activities programming
trips & outings
beauty & barber services
housekeeping & laundry
state-of-the-art rehab gym
flat screen tvs
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 5 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/67 and is run by a for profit organization. It is a very large-sized nursing community with 307 nursing beds. Currently, there are 279 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 7 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Woodbine Rehabilitation & Healthcare Center is a highly reputable nursing home that has achieved an outstanding 5-star overall rating, placing it in the top 10% of facilities nationwide. This benchmark is far beyond the state's average rating, reflecting its dedication to delivering superior service. The center also prides itself on its 4-star health inspection rating, situating it in the top 30% of all facilities further establishing its commitment to maintaining a clean and safe environment for its residents, which is also above the state average. Alongside this, Woodbine possesses a stellar 5-star quality rating, a mark of excellence that places it in the upper 20% of facilities in such regard. This notable quality rating is also above the state's average, exemplifying the Center's commitment to providing high-quality care.
Staff RatingsWoodbine Rehabilitation & Healthcare Center is a nursing home facility with several standout features. Despite a 2-star staff rating, positioning it in the lower tiers in comparison to other facilities, it shines in several areas of staffing. It ranks highly in nursing aid hours being in the bottom 20% of facilities, with 1.76 nursing aid staffing hours per resident per day, marginally less than the state average of 1.94 hours. The Center excels in LPN staffing, ranking in the top 20% of facilities, providing 1.22 staffing hours which surpasses the state average of 1.02 hours. It's also in the top 30% for RN staffing, providing 0.77 hours as compared against the state's 0.6 hours. For licensed staffing hours, the Center is in the top 20% with 1.99 hours, exceeding the state average of 1.62 hours. Lastly, while the Center is in the top 40% for physical therapist staffing hours, it provides 0.08 hours which matches the state average. With these impressive achievements, Woodbine Rehabilitation & Healthcare Center is committed to delivering well-rounded care to its residents.
Covid DataThe Woodbine Rehabilitation & Healthcare Center ranks in the upper 40% of nursing homes in terms of residents’ up-to-date vaccination rates. Their current resident vaccination rate of 75.8% is substantially higher than the state average which stands at 61.9%, highlighting their exceptional commitment to safeguarding their residents' health. When it comes to staff vaccination, the facility is in the top half, albeit their rate of 21.7% is slightly below the state average of 25.9%. Despite this minor deviation, The Woodbine Rehabilitation & Healthcare Center continuously strives to increase vaccination rates among both residents and their caring staff members.
Quality MeasuresWoodbine Rehabilitation & Healthcare Center, boasting a five-star quality measure ranking, is committed to fostering a high level of patient care. However, its track record shows some areas in need of improvement. It falls in the bottom 10% of facilities for residents suffering from ulcers, with a rate of 25.45%, significantly higher than the state's 8.3%. Additionally, it's in the bottom 20% related to the percentage of residents receiving antipsychotic medication, at 22.05%, exceeding the state's average of 14.04%. The nursing home also lags in the immunization of its residents, listed in the bottom 10% for providing the pneumococcal vaccine, with a low percentage of 71.78% as compared to the state average of 88.02%. Nevertheless, Woodbine excels in some aspects, being in the top 20% of facilities with residents who have experienced one or more major injury falls, a low rate of 0.58% under the state's 3.39%. Furthermore, it is in the top 30% of facilities for residents with catheters, at a significantly low percentage of 0.17%, which is below the state's 1.01%. These statistics highlight areas for potential improvement and continued excellence.
Emergency and Hospitalization Quality MeasuresLocated in the heart of a vibrant community, the Woodbine Rehabilitation & Healthcare Center prides itself on being an active and efficient nursing home. However, when it comes to hospitalizations per 1000 days, it falls in the bottom half of facilities, with a rate of 1.71, slightly above the state's rate of 1.49. Yet, the center excels in tackling outpatient emergency department visits, landing in the top 10% of facilities, boasting a commendable rate of 0.29 visits per 1000 days, well below the state's average of 1.11. The Woodbine Center also carries an impressive record in managing short-stay residents' emergency visits, sitting comfortably in the top 30% of facilities. Only 8.04% of short-stay residents had outpatient emergency department visits, a result lower than 13.11%, the state's rate. However, the facility lands in the bottom half regarding the percentage of short stay residents rehospitalized after a nursing home admission. Approximately 24.22% of residents were readmitted, slightly surpassing the state's benchmark of 22.09%. Despite this, Woodbine Rehabilitation & Healthcare Center constantly looks for ways to enhance its care and service to ensure the wellbeing of its residents.
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We were looking for a Rehab center for our mom who had suffered a series of strokes. Honestly our criteria was 1) Within the Kaiser network and 2) Close to our home in Northern Virginia. When we were directed to Woodbine, we got that and much, much more.From the first check in we really liked the feel of Woodbine. Peter was our administrator and even though our mom checked on on a very busy Sunday, he took time to answer questions and ensure we were comfortable. I talked to several families that day and throughout her stay and they all gave high marks about the staff and we definitely agree. The nursing staff looked over our mother and even called her "momma Gloria". They called whenever there was a question or to update us on her condition. We especially want to acknowledge Esther who seemed to always be there to aid and support and Abbie who not only talked us through our mom's wound intake, but patiently worked with her and taught us how to care for her at home.We can't say enough about the therapists who served our mother. Her team made up of Russ (PT), Lauren (OT), and Kanika (Speech) worked with us so we understood their goals and plan. By the time they were done, she was displaying skills that we did not consider possible upon her check-in.We also had an excellent experience with the administrative staff. From the front desk who ensured we could visit everyday and worked to schedule with our out of town contingent. We want to give a nod of thanks to Kinnese who was our social worker. She guided us through the process and even advocated for us when meeting with the medical staff and insurance administrators. All in all we had an excellent experience with Woodbine and recommend them for your family member.Sincerely, The Dean Family.
If I could give this place negative stars I would. My mom went to this rehab facility following knee surgery. The first night she was there she asked to go to the bathroom and was told she would have to wait until after the nurse shift change (which was happening in 2 min) and 30 min after that she was still waiting with her request ringing. It took so long that my mom got herself out of bed (which she shouldn't have done) and had to pee in a trash can within reach because no one would come and help her.The next day we got her out but the social worker was playing games with the new rehab facility we were trying to move her to so that my mom would get stuck there for the weekend. This place claims five stars which is laughable. After calling around to multiple places and asking other people who work in the field about Woodbine every single one said that Woodbine is known for being terrible in terms of their nursing staff. Luckily my mom was cognitively ok and could advocate for herself. I shudder to think of the poor souls there who can't.
I can't even give Woodbine a rating. During covid we were not able to visit my Dad, so we had to put our trust in Woodbine. Woodbine promised a state of the art facility, huge gym with even a car that would help rebuild my Dads atrophy. The Doctors at at inova Alexandria said he needed rehab. Woodbine expressed they had the resources to do it. What they didn't mention is that my Dad would be quarantined to his room for 14 days. I understand the need to be safe but if someone is need of rebuilding their body so they can function you can't leave them in a bed 24/7. My Dad was supposed to be well enough that with good therapy he would get back on his feet, instead he died. He had so many infections he could not recover, please note he was only at Woodbine for 8 days at Woodbine. The nurse finally sent him back to the hospital after she saw he was not responding. I called everyday multiple times checking on him, the nurses were not very nice, just being honest. If you have options please go somewhere else, possible in home care, anywhere else but Woodbine. In my opinion Woodbine did not act fast enough and given the bed sore size is an indication of neglect. My Dad is gone and there isn't anything I can do to bring him back. However, I hope this review helps you decide on somewhere else. I asked which is the best place when trying to find the best care and the social worker told me physical therapy is physical therapy. I trusted the medical professionals and it didn't work out for our family. If this saves someone else's life than this post made a difference. I will never do a nursing/rehab home again. My Dad had his mental faculties and I feel terrible that I trusted Woodbine to help get him on his feet.
Update: thanks Natalie A. I hope to see the solutions that the facility said they would implement, be inacted soon. I am excited in anticipation of the daily regular updates that Woodbine said they would start this past Sunday They are right on top of things and find solutions for your complaints and I deeply appreciate it. It is SO.HARD to not be able to be with mommy while she is recovering and I mentioned the stress of not knowing her stats during the day. They came up with a solution for it and gave me numbers to call if no one picks up on the nurses' station. I appreciate their quick, swift action and was planning to upgrade their stars anyway even before they called to create a solution. They DO listen. Also the therapists remain all kinds of awesome as I have stated before. I am confident that mommy is in the right place.
Not sure why there are so many negative reviews but my dad stayed at this facility after a heart attack and stroke. The staff was always attentive to his needs. They were very compassionate with my dad and us as a family, during a difficult time. The therapy staff was superb. I am so grateful for all the progress my dad made there and he wouldn't be where he is without Woodbine. Took off one star because the quality of the food.
I was at this place 52 hours and had someone in route to get me three times. Some of the issues I had there were personal and some were regarding the institution. It is pretty much a geriatric center and someone younger may not find some of the rules appealing. There was also not much of a selection for meals (when I was there two choices), so I was advised by the facility and my doctor to order delivery (which I did). I am not going to point out every little petty thing due to the short duration that I was there. I will supply why I ultimately left. Promise breaking and lies. I had promised to stay if I was moved. I waited hours for this change. Unlike a hospital, I knew they were not discharging people at night, so believed this was just a petty attempt to delay. At 9:30 pm, I was told the bed was broken and asked if I could wait till the morning. I called for a ride. I was then told by a different person that the room was ready. I was told the previous notification was by a supervisor, but it was unknown why she said the bed was broken. I couldn't trust them after that. I would be looking over my shoulder. I was offered the loan of a walker when I left to assist in my safety yet, I was denied my meds, including antibiotics which makes me question any genuine concern for my safety. Had that one request been granted, I probably wouldn't have made complaints.
I can't believe that John W decided to respond to my review 8 months after my loved one died.I was on top of his care daily, rattling the cages is of administrators, doctors, nurses. I took him on social leave every single day that Woodbine would allow it.The day that he died I came to pick up his belongings and the unit nurse said that she'd never seen anybody who took better care of a loved one than me. The care there was so awful that before he died I was in the process of getting Fairfax County advocate involved who said they were aware of how hideous Woodbine services are. Woodbine gave me a hard time about even getting his toenails clipped, so how awful a place do you be have to be to argue with loved ones over that?I have no reason to talk to anybody at Woodbine now. My loved one is deceased and I would never allow another human being to be put in that hellhole if I had any authority to stop it.Only thing that would make me happy is if Woodbine was shut down never to be opened again. Humans shouldn't have to stay there.
For those seeking a well organized long term care facility I highly recommend Woodbine. My mother has Alzheimer's disease and has been there almost a year now. She has always received attentive care and the staff there are friendly and are good about contacting me if there is any change in my mothers condition as well as events planned. The administrators are very courteous and show sincere concern for your situation. I visit my mother on a weekly basis and as I leave I can take comfort in knowing she is in good hands there.
I don't know why there are so many bad reviews here. My husband is there and I can only say that he is getting wonderful care, The best! The facility is immaculate, the food and staff are caring and always available to talk to you about any of your concerns. He is getting the best care that I could only hope for. I was so afraid when I read all these bad reviews but after a week that my husband has been I only wishthat I wish I could give them ten stars. I want to thank everyone for such wonderful care that my husband is receiving and especially Anastasia for always being there for me.
What a HORRIBLE PLACE! If you love your family member DO NOT send them here.......the staff does NOT care about the patients, I went to see my mother and when I walked in I saw this man in the hall way right in front of the desk, I came back 2 hours later and the man was in the same spot like this!
RUN!!! PLEASE do not be fooled. At first look this place looks spacious and more hospital like than other options in the area... far from it! The care of the nurses is awful, and my mother in law was there most of the time with my father in law who was a resident there... I can only imagine the poor treatment to those that didn't have caring family members fighting for them. My father arrived there with all kinds of issues, but stable, not being able to eat much nor drink much... the first thing we got was a CNA fighting with us because they wouldn't give him not even a spoon of water to drink, followed 15 min later by the food cart with the days meal for him.. PIZZA! these people should be out of business. In 2.5 weeks that he was there my father went from 135lbs to 105lbs... from being stable and ambulatory to not eating or drinking and in pain all the time. Nurses are non existent, doctors? What doctors? This place has the right façade but is nothing more that a compilation of torture chambers.I wouldn't have this people watch my dog much less ever again care for a love one. Shame of them.!
You don't meet with the staff normally for 2 weeks. Our doctor and therapists were very good. The good stops there. When I called after experiencing the same issues a couple of times I was told by the social services representative that my complaints were petty and I my be best served taking my husband home. I pushed to have a meeting before the two weeks. The nursing staff don't give a damn, the CNAs generally don't give a damn. I came in one evening to find blood in and on my husband's mouth. I asked to see the evening supervisor in addition I mentioned that his cough wasn't as strong as it was they day before. A RT came in immediately, the supervisor said his nurse, Michael, was on break and would deal with his mouth when he returned from break -- really? I asked the RT about the percentage of oxygen my husband was on and why it was higher than he was on at the hospital. I heard him relay my concerns to the evening supervisor who said loud enough for me toHear what do I know! I have never in my life wanted to wring someone's neck like I did this guy. I met either the unit director and she said let me know these things it was a Tuesday, I told her her voicemail had been full since Wednesday. If your love ones need any nursing/medical care don't send them here. My husband left by being transferred to Alexandria hospital with pneumonia, MRSA and MDRE. He was days away from going to an acute rehab!
My mother was released from INOVA Alexandria after a two week stay and her doctor recommended rehab. I couldn't obtain a bed at a facility she had previously used, and I was told that Woodbine had an excellent physical therapy program. When she was transferred, I was at work, but I visited her at the end of my workday. When I first entered the facility, the smell hit me, the smell of urine. It wasn't too strong, but I could smell it. I was startled by the sound of an elderly person screaming, "help me" repeatedly , and there were several beds with patients lying and staring aimlessly scattered in the hallway. I located my mom in a room designed for two, but in my opinion could only fit one comfortably. My mom was upset, she thought she was there to stay, of course I comforted her and told her it was only temporary and she was there for rehab. I immediately wanted to transfer her to another facility because the place looked like a warehouse for the elderly. After one week and speaking to the therapist and social worker, mom is set to be released next week. I am disappointed in the physical therapy, I am disappointed in the room size, the entire facility is just depressing. Mom has not improved, instead I believe her cognitive abilities have declined since she's been here. I can't say enough though about the CNA's and the LPN's. They were awesome - they took excellent care of my mom. My 2 stars are for them. Without them, mom would be in worse shape. My recommendation- take your loved one to another facility. The Fountains at Alexandria is good with private rooms. This place is extremely depressing and I will never bring mom here again should she ever need rehab in the future,
I must say that there were a FEW people here who actually seemed to care about patient rehabilitation. My father was released from this place about a month ago, with SEVERE BEDSORES. We were NEVER EVEN notified of the bedsores until 2 days before his discharge when they called and said we needed to learn how to clean them. So basically, the hopes for his recovery when he was released from the hospital into rehab went down the drain!! We were told that he must not have been turned every 2 hours. Once I had to go to the nursing station 4 times for pain medication for my father. They acted like it was a bother and kept saying that they would be there but only came because I think they got tired of me asking. One time my father's roommate was eating lunch, and 30 minutes later, I had to go find my father's lunch!!! We attempted to call the administrator to discuss our concerns, and she was never available!!! My father has been in a downward spiral since his stay at this place. I would never recommend anyone go to this place, and if you love your loved one, don't send them here. Because of the horrific bedsores that he developed at Woodbine (and that they tried to cover up), I cannot give this place even 1 star, but I needed to put a star to rate this place!
I would give them zero stars if that was an option. This place is a terrible rehab facility! My dad was sent their from Alexandria hospital to recover from a serious stroke. During his recovery at Woodbine my father was not appropriately cared after by their skilled nurses. I believe because he was sleeping a lot none of the "nurses" bothered to keep track of his fluid in take resulting in him becoming very dehydrated. I did not find out about his dehydration until he had to return to the hospital due to some form of congestion issue. They did not deliver the service they claim to provide. Their nurses are not well skilled, if they were he wouldn't have been so severly dehydrated. I regret agreeing to take my father here and leaving him in their care. He will not be returning.
EXTREMELY disappointed in my experience with the administration. My dads case worker stopped working there, I wasn’t informed. I begged for my dad to get evaluated so he could be moved to an appropriate facility for his needs. They kept his diagnosis from me for 18 days… just straight up ignored my phone calls and emails. Couldn’t get him out fast enough.
Movie Night 9/30Thanks so much to the Woodbine Staff for putting on a awesome event - an outdoor movie night! What a great idea to allow loved ones to spend time with residents amidst the visitation challenges due to COVID. They cleared part of the parking lot, set-up a giant movie screen with speakers, and even had a popcorn machine & drinks. It was so nice getting to be together. They were even passing out blankets if you were chilly. Everyone I interacted with was super friendly from the check-in/health screener person to the Director of Maintenance (Dice), who was manning the refreshment table. Clearly this had to be a ton of work, as many of the residents have mobility limitations. There were nurses and CNAs everywhere helping bring out and attending to the patient movie goers during the show. The administrator and several of the administration staff - Michelle and Jennifer P - were also there from beginning to end actively helping with residents and taking popcorn orders. Layla (Activities Director) picked a perfect flick. It was a night that made you smile. Thanks for helping us feel normal in these tough times. Well done!
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