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Windsor Gardens Convalescent Hospital
915 S. Crenshaw Blvd., Los Angeles, CA 90019
For Pricing & Availability
(800) 780-8101To Reach a Resident
(323) 937-5466Estimated Pricing
Price Comparison
Windsor Gardens Convalescent Hospital Description
Windsor Gardens Convalescent Hospital is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 3.2 miles outside the town of West Hollywood, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.7 out of 10 making it the 28th highest rated community in the city out of 119 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Los Angeles
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Los Angeles
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Windsor Gardens have been mixed, with many highlighting the exceptional support and cleanliness of the facility. Tania and Dr. Hourani receive special mentions for their outstanding care and professionalism. The staff, particularly in admissions, is praised for going above and beyond in assisting residents and their families, making the facility highly recommended by several reviewers.
However, some reviews express concerns about the level of care, particularly during the pandemic, with reports of minimal care leading to multiple falls, skin rashes, and a general lack of communication. There are also complaints about the handling of COVID-19, with reports of the virus spreading among residents and staff, and issues with room phone service not working for extended periods.
Despite these concerns, many families have had positive experiences, noting the facility's cleanliness, the attentive and caring staff, and the comprehensive care provided by the medical team. The physical and occupational therapy staff, along with the housekeeping and administrative teams, are also commended for their dedication and kindness.
Overall, Windsor Gardens is seen as a place that offers great support and care for its residents, with a few areas needing improvement, particularly in communication and handling of health crises.
Reviews
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Windsor Gardens Convalescent Hospital Videos
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Health
Services
Activities
Community Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 1, 1972
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 98
Total current residents: 84
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 44
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-05-07 | 2021-06-01 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-05-07 | 2021-06-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-11-27 | 2019-12-31 | C | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2019-11-27 | 2019-12-31 | C | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2019-11-27 | 2019-12-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-27 | 2019-12-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-11-27 | 2019-12-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-12-04 | 2019-01-02 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-12-04 | 2019-01-02 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-12-04 | 2019-01-02 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2018-12-04 | 2019-01-02 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2018-12-04 | 2019-01-02 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2018-12-04 | 2019-01-02 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-12-04 | 2019-01-02 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-12-04 | 2019-01-02 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2018-12-04 | 2019-01-02 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-12-04 | 2019-01-02 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-12-04 | 2019-01-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-09 | 2023-07-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-06-09 | 2023-07-09 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-06-09 | 2023-07-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-06-05 | 2023-07-05 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-04-17 | 2023-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-04-12 | 2023-05-05 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-03-28 | 2023-04-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-28 | 2023-04-27 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-28 | 2023-04-27 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2022-11-23 | 2022-12-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-10-27 | 2022-11-27 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-10-18 | 2022-12-07 | J | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-18 | 2022-12-07 | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2022-10-18 | 2022-12-07 | J | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-10-14 | 2022-10-23 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-05-07 | 2021-06-03 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-05-07 | 2021-06-03 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2021-05-07 | 2021-06-03 | D | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2021-05-07 | 2021-06-03 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2021-05-07 | 2021-06-03 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-05-07 | 2021-06-03 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-05-07 | 2021-06-03 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-05-07 | 2021-06-03 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-05-07 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-05-07 | 2021-06-03 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-05-07 | 2021-06-03 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-07 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-05-07 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-05-07 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-05-07 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-05-07 | 2021-06-03 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-05-07 | 2021-06-03 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2021-05-07 | 2021-06-03 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-05-07 | 2021-06-03 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2021-05-07 | 2021-06-03 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-05-07 | 2021-06-03 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2021-05-07 | 2021-06-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-05-07 | 2021-06-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-05-07 | 2021-06-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-07 | 2021-06-03 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-07-11 | 2022-08-10 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-07-11 | 2022-08-10 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-06-08 | 2022-07-06 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-05-05 | 2022-05-17 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-15 | 2022-04-10 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-02-02 | 2022-02-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-24 | 2021-12-03 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-10-13 | 2021-10-26 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-09 | 2021-09-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-16 | 2021-08-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-08-16 | 2021-08-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-05 | 2021-08-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-03 | 2019-12-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-12-03 | 2019-12-30 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-12-03 | 2019-12-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-12-03 | 2019-12-30 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2019-12-03 | 2019-12-30 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-03 | 2019-12-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-29 | 2021-07-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-11-16 | 2018-12-15 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-11-16 | 2018-12-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-11-16 | 2018-12-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-11-16 | 2018-12-15 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-11-16 | 2018-12-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-11-16 | 2018-12-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-11-16 | 2018-12-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-01-03 | $650 |
| 2022-01-03 | $655 |
What is in the Neighborhood
- The closest city is West Hollywood which is 3.2 miles away and has a population of 36,222 (mid sized town).
- The average income is $63,845, which is average compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 61
- Average Temperature: 71.5
- Day Breakdown: The area gets 54 days of rain and 310 days of sun
- Precipitation: 0.6 inches a year
- The median age is 35.0 years old, average compared to other cities.
- 2.15% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 37.4% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 10% Asian, 7% Black or African-American, 38% Hispanic or Latino, and 42% White.
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Ralphs
0.8 miles awayFood 4 Less
1.2 miles awayJons
1.2 miles awayGoodwill - Miracle Mile Retail Store
1.3 miles awaySprouts Farmers Market
1.3 miles awayNone Found
Bus Stations
Crenshaw & 9th
0.0 miles awayOlympic & Crenshaw
0.1 miles awayCrenshaw & Olympic
0.1 miles awayOlympic & Windsor
0.2 miles awayOlympic & Norton
0.2 miles awayBanks
Bank of America
0.8 miles awayHSBC
0.9 miles awayWilshire Bank
1.0 miles awayChase
1.0 miles awayPacific City Bank
1.0 miles awayHospitals
Olympia Medical Center
2.1 miles awaySaint Vincent Medical Center
2.8 miles awaySouthern California Hospital Hollywood
2.8 miles awayKaiser Permanente West Los Angeles Medical Center
3.1 miles awayGood Samaritan Hospital
3.1 miles awayPharmacies
Rite Aid
0.1 miles awayCVS Pharmacy
0.9 miles awayWalgreens
1.8 miles awayCrenshaw Pharmacy
2.4 miles awaySunshine Pharmacy
2.7 miles awayDentists
Hana Dental
1.1 miles awayWestern Dental
1.1 miles awayFirst Family Dental
1.3 miles awayLA Dental
1.5 miles awayBeverly West Dental
1.6 miles awayParks
Harold A Henry Park
0.1 miles awayLos Angeles High Memorial Park
0.5 miles awayQueen Anne Recreation Center
0.6 miles awaySeoul International Park
1.2 miles awayKoreatown Pavilion Garden
1.3 miles awayPlaces of Worship
Wilshire Boulevard Temple
1.1 miles awayThien Hau Temple
4.7 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
4.7 miles awayFirst Congregational Church
21.0 miles awayShopping
Koreatown Plaza
0.8 miles awayH&H Hollywood & Highland Center
3.3 miles awayL.A. Live
3.3 miles awayBeverly Center
3.3 miles awayFIGat7th
3.5 miles awayCulture
Wilshire Ebell Theater and Club
0.4 miles awayWiltern Theatre and Pellissier Building
0.9 miles awayWiltern
0.9 miles awayWiltern Auditorium
0.9 miles awayLindy Opera House
1.3 miles awayRestaurants
Chung Ki Wa
0.4 miles awayLa cevicheria
0.6 miles awayGus's World Famous Fried Chicken
0.6 miles awayU2 Korean BBQ
0.6 miles awayLoteria! Grill
0.7 miles awayGet exact pricing & check availability
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