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Windsor Gardens Conv Center Of Hawthorne
13922 Cerise Avenue, Hawthorne, CA 90250
For Pricing & Availability
(800) 780-8101To Reach a Resident
(310) 675-3304Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Facility is very clean with friendly staff that genuinely care for their patients.
- Center is clean, employees are courteous, offers lots of planned activities for residents, and the food is enjoyable. Overall satisfaction with the choice for a loved one.
- Initial impression was very positive, highlighting the facility as the best nursing facility experienced.
Negative Reviews:
- Reports of rude and disrespectful nurses, with a general consensus of neglect and unprofessionalism.
- Concerns over inadequate patient care, including incidents of patients being left unattended leading to injuries.
- Complaints about the facility being unsuitable for humans or animals, with accusations of deplorable conditions.
- Experiences of rudeness and disrespect from staff, with reports of being drugged and neglected.
- Allegations of a dangerously low nurse-to-patient ratio, leading to neglect and further health complications for residents.
- Claims of theft, serious infections due to neglect, and a lack of accountability from the facility.
- Reports of patients not receiving proper care, leading to deterioration in health and well-being.
Mixed Reviews:
- Some reviews highlight cleanliness and courteous staff, but also mention slow response times to call buttons and possible understaffing.
- Initial positive impressions tarnished by subsequent experiences of disrespect and neglect.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 22, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 18
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-05-15 | 2019-06-11 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-05-15 | 2019-06-11 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-18 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-05-18 | 2018-06-26 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-05-18 | 2018-06-26 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-22 | 2023-07-10 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-06-22 | 2023-07-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-05-17 | 2023-06-09 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-04-07 | 2023-05-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-13 | 2023-03-23 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-02-10 | 2023-02-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-01 | 2023-02-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-11-15 | 2023-01-05 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-11-15 | 2023-01-05 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-11-15 | 2023-01-05 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2022-12-09 | 2023-01-20 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-12-09 | 2023-01-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-12-09 | 2023-01-20 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-07-15 | 2022-09-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-23 | 2022-07-06 | B | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2022-05-23 | 2022-07-06 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-04-25 | 2022-06-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-25 | 2022-06-24 | D | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2022-04-25 | 2022-06-24 | D | Resident Rights Deficiencies | Prepare residents for a safe transfer or discharge from the nursing home. |
| 2022-04-13 | 2022-06-15 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-04-05 | 2022-06-14 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-02-22 | 2022-02-25 | J | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-09 | 2021-11-22 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-10-04 | 2021-11-02 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2019-05-13 | 2019-06-11 | B | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-05-13 | 2019-06-11 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-05-13 | 2019-06-11 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-13 | 2019-06-11 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-05-13 | 2019-06-11 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-13 | 2019-06-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-13 | 2019-06-11 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-05-13 | 2019-06-11 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2019-05-13 | 2019-06-11 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-05-13 | 2019-06-11 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-06-07 | 2021-06-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-07 | 2021-06-15 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-30 | 2021-10-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-05-16 | 2018-06-22 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-05-16 | 2018-06-22 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-05-16 | 2018-06-22 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-05-16 | 2018-06-22 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-05-16 | 2018-06-22 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-05-16 | 2018-06-22 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-05-16 | 2018-06-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-05-16 | 2018-06-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-05-16 | 2018-06-22 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-05-16 | 2018-06-22 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2018-05-16 | 2018-06-22 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2018-05-16 | 2018-06-22 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-05-16 | 2018-06-22 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-05-16 | 2018-06-22 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-05-16 | 2018-06-22 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-05-16 | 2018-06-22 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-05-16 | 2018-06-22 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-05-16 | 2018-06-22 | E | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2018-05-16 | 2018-06-22 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2018-05-16 | 2018-06-22 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-03-20 | $20,000 |
What is in the Neighborhood
- The closest city is Alondra Park which is 1.1 miles away and has a population of 8,592 (very small town).
- The average income is $53,488, which is low compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 63
- Average Temperature: 71.1
- Day Breakdown: The area gets 55 days of rain and 309 days of sun
- Precipitation: 0.6 inches a year
- The median age is 33.7 years old, low compared to other cities.
- 2.4% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 36.3% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 7% Asian, 20% Black or African-American, 48% Hispanic or Latino, and 22% White.
- The crime rate is 3.23 per 100 people which is average compared to other cities.
- Violent Crime: 0.98 incidents per 100 people
- Property Crime: 1.67 incidents per 100 people
- Drug-Related Crime: 0.27 incidents per 100 people
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Saver
1.1 miles awayCosto Business Center
1.1 miles awayEl Super
1.4 miles awaySmart & Final
1.4 miles awayRalphs
1.4 miles awayTransportation
Crenshaw
1.5 miles awayRedondo Beach
2.2 miles awayHawthorne/Lennox
2.3 miles awayBus Stations
Crenshaw / Green line
1.4 miles awayGardena
2.2 miles awayArtesia and Hawthrone
2.5 miles awayArtesia and Kingsdale
2.6 miles awayVermont & 120th (Metro 204 Southbound, Discharge Only)
2.7 miles awayBanks
Union Bank
1.4 miles awayWells Fargo
1.9 miles awayChase
2.4 miles awayUnify Financial Credit Union
2.6 miles awayU.S. Bank
2.7 miles awayHospitals
Kindred Hospital South Bay
2.2 miles awayMemorial Hospital of Gardena
2.2 miles awayCentinela Hospital Medical Center
3.2 miles awayProvidence Little Company of Mary Medical Center Torrance
4.6 miles awayMartin Luther King, Jr. Community Hospital
5.1 miles awayPharmacies
CVS Pharmacy
0.6 miles awayWalgreens
1.8 miles awayRalphs Pharmacy
2.9 miles awayRite Aid
3.6 miles awayDentists
Western Dental
1.1 miles awayThe Dental Spot
1.9 miles awayRedondo Beach Dental Group
2.9 miles awayPelican Dental
3.5 miles awayManhattan Dental Care Studio
3.9 miles awayParks
Zella Davis Park
0.5 miles awayBodger Park
0.5 miles awayJim Thorpe Park
0.5 miles awayBicentennial Park
0.7 miles awayThornburg Park
0.9 miles awayPlaces of Worship
Wilshire Boulevard Temple
11.0 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
11.8 miles awayThien Hau Temple
12.1 miles awayFirst Congregational Church
12.1 miles awayShopping
Hawthorne Plaza
1.5 miles awayThe Village
2.7 miles awayManhattan Village Mall
3.5 miles awayManhattan Beach Mall
3.5 miles awayThe Point
3.6 miles awayCulture
Redondo Beach Performing Arts Center
2.8 miles awayGail's Frames & Gallery
4.0 miles awayTorrance Cultural Arts Center
4.6 miles awayInglewood Playhouse
4.8 miles awayOld Town Music Hall
4.9 miles awayRestaurants
B&R's Old Fashioned Burgers
0.2 miles awayLucky Star Cafe
0.4 miles awayNoa Noa
0.4 miles awayPizzaroni
0.6 miles awayYoshinoya
0.7 miles awayGet exact pricing & check availability
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