📞 Call for pricing and availability: (800) 780-8101
Willowcrest Health Services
3821 S Chicago Ave, South Milwaukee, WI 53172
For Pricing & Availability
(800) 780-8101To Reach a Resident
(414) 762-7336Estimated Pricing
Price Comparison
Willowcrest Health Services Description
Willowcrest Health Services is proud to have served South Milwaukee and the surrounding communities since 1970. We cater to a diverse resident group and have had the honor of serving many Veterans and retired factory workers over the years. We feature 36 private rooms for our short-term rehabilitation and offer translation services. Our dedicated staff and team culture assist our residents in developing care plans the fit their healthcare needs.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in South Milwaukee
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Experiences:
- Visitation restrictions and lack of communication during COVID-19 outbreaks have caused frustration.
- Reports of poor management in dietary services leading to long wait times for meals.
- Concerns about cleanliness, including an instance of bed bugs.
- Issues with staff responsiveness and professionalism, particularly in handling personal care and addressing resident needs.
- Problems with payroll for employees and overall dissatisfaction with administrative communication.
- Some residents experienced neglect, such as being positioned out of reach of call lights and suffering from severe bedsores.
Positive Experiences:
- Many reviewers praised the caring and compassionate staff, highlighting the therapy department and specific staff members for their exceptional service.
- Family members noted the cleanliness of the facility and the adherence to COVID-19 protocols.
- Some residents and their families had positive rehabilitation experiences, mentioning effective therapy and friendly roommates.
- Gratitude expressed towards staff for their kindness, helpfulness, and the overall care provided to residents.
Mixed Experiences:
- While some reviews highlight excellent care and staff dedication, others point out significant areas of concern regarding resident treatment and facility management.
- Experiences seem to vary greatly among residents and their families, with some recommending the facility and others advising to consider other options.
Reviews
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Health
Services
Activities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 21, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 135
Total current residents: 80
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $14326
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-09 | 2023-02-10 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-01-09 | 2023-07-06 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-01-09 | 2023-02-10 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-09 | 2023-02-10 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-01-09 | 2023-02-10 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-01-09 | 2023-02-10 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-01-09 | 2023-02-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-09 | 2023-02-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2023-01-09 | 2023-07-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-11-03 | 2021-11-30 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-11-03 | 2021-11-30 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2021-11-03 | 2021-11-30 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-11-03 | 2021-11-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-11-03 | 2021-11-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2019-10-30 | 2019-11-29 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-10-30 | 2019-11-29 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-30 | 2019-11-29 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-10-30 | 2019-11-29 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-16 | $10,000 |
| 2020-07-20 | $10,357 |
| 2021-04-28 | $53,960 |
| 2021-04-28 | $22,040 |
| 2021-04-28 | $14,326 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-04-28 | 41 |
What is in the Neighborhood
- The closest city is Oak Creek which is 0.6 miles away and has a population of 35,243 (mid sized town).
- The average income is $54,035, which is low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 24
- Average Temperature: 49.4
- Day Breakdown: The area gets 130 days of rain, 54 days of snow and 179 days of sun
- Precipitation: 1.5 inches a year
- The crime rate is 2.89 per 100 people which is average compared to other cities.
- Violent Crime: 0.55 incidents per 100 people
- Property Crime: 1.64 incidents per 100 people
- Drug-Related Crime: 0.48 incidents per 100 people
- The average life expectancy in zip code is 76.74 years old, which is low compared to other zip codes.
- Air Quality: Good Days 194.0, Moderate Days 75.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Pick 'n Save
0.6 miles awayPiggly Wiggly
1.8 miles awayWalmart Supercenter
2.3 miles awayPick 'n Save Mega Mall
2.5 miles awayMeijer
2.6 miles awayTransportation
Milwaukee Airport
4.5 miles awayBus Stations
Shuttle Pick-Up
4.3 miles awayCollege Ave. Park & Ride NE
4.4 miles awayCollege Ave. Park & Ride SW
4.5 miles away13th street
5.4 miles awayBanks
Chase
2.5 miles awayPNC Bank
2.5 miles awayLandmark Credit Union
2.6 miles awayBank Mutual
2.6 miles awayGuardian Credit Union
2.6 miles awayHospitals
Aurora St. Luke's South Shore
2.9 miles awayAscension Southeast Wisconsin Hospital-Franklin Campus
5.0 miles awayMidwest Orthopedic Specialty Hospital
5.2 miles awayMarriage and Family therapist counseling Milwaukee
5.3 miles awayAscension St. Francis Hospital
7.2 miles awayPharmacies
Walgreens
2.5 miles awayCVS Pharmacy
6.3 miles awayCommunity Pharmacy
10.4 miles awayMetro Market Pharmacy
10.6 miles awayWhole Health Pharmacy
10.8 miles awayDentists
Progressive Pediatric Dentists SC
2.6 miles awayOak Creek Family Dentistry
3.1 miles awayDr. Justen Toner DDS LLC
3.6 miles awayDental Associates Franklin
4.8 miles awayThe Dentists South Shore
4.9 miles awayParks
Kickers Creek Park
0.2 miles awayLittle League Park
0.5 miles awayCarrollville
0.6 miles awaySouth Milwaukee
0.6 miles awayOak Creek
0.7 miles awayPlaces of Worship
Cathedral of Saint John the Evangelist
10.4 miles awayCalvary Presbyterian Church
10.4 miles awayChurch of the Gesu
10.5 miles awayOld Saint Mary Church
10.5 miles awaySaint Joan of Arc Chapel
10.5 miles awayShopping
Southridge Mall
8.0 miles awayMitchell Street Mall
8.8 miles awayThe Avenue
10.2 miles awayFlatiron Village Mall
11.0 miles awayAsian Food Market
11.7 miles awayCulture
Konkel Park Ampitheatre
7.3 miles awayWater's Edge
7.8 miles awayBoulevard Theatre
7.9 miles awayPitman Theater
8.0 miles awayLampe Recital Hall
8.0 miles awayRestaurants
Ferch's Beachside Grille
1.4 miles awayDairy Queen
1.6 miles awayTaco Stop
2.1 miles awayGriddlers Cafe
2.4 miles awayPizza Hut
2.4 miles awayGet exact pricing & check availability
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