Call for pricing and availability: (800) 780-8101

Willow Wood Care Center

1205 East 4725 South, Salt Lake City, UT 84117

Based on 19 reviews


Services and Housing Options

Memory Care, Nursing Home, Hospice, Respite, Rehabilitation

Estimated Pricing

Studio
Estimated $5,754

Call for pricing and availability

(800) 780-8101

Willow Wood Care Center Description

Nestled in a quaint neighborhood, WILLOW WOOD CARE CENTER provides specialized care for residents in need of short and long-term rehabilitation services. The Willow Wood staff focuses on quality over quantity, providing a team of professionals to meet the individualized needs of each resident.

Our private courtyard is the perfect place to take in a breath of fresh air while receiving physical, occupational, or speech therapy in a home-like environment. Residents actively work together with staff and families to enhance their quality of life by promoting independence and maintaining their physical and mental abilities. Here in our community we value building relationships and supporting friendships with the residents.

Willow Wood is a secure memory care community that offers residents the opportunity to reflect upon great memories of their past in the comfort of their own home. The community is situated next to Cottonwood Creek, which provides a tranquil and scenic setting. Willow Wood is dedicated to providing residents with the best possible care and assistance with Alzheimer's and dementia.

Willow Wood Care Center is located 1.6 miles from Murray, a mid sized town with a population of 49,250. Other nearby cities and towns include Millcreek, Holladay, Canyon Rim and East Millcreek. The community is in a middle class neighborhood where the average income is $69,808, 49% of the country has a higher median income.

This community provides Memory Care, Nursing Home Care, Hospice Care, Respite Care and Rehabilitation and has Studio apartments available. Studio apartments start at an estimated $5,754 a month, while the average cost of Memory Care is $5,752 in Salt Lake City, $5,783 in UT, and $5,492 in the United States. These prices are estimated. Willow Wood Care Center is a member of a larger group of communities called Avalon Health Care. Willow Wood Care Center is ranked 27 out of 33 communities in Salt Lake City and is ranked 230 out of 277 communities in UT.

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Health

rehabilitation services

hospice care

fractures

respite care

24-hour nursing care

medication management

dementia care

wound care

diabetes management

specialized care

physical, occupational, and speech therapy

Activities

recreation therapy

Dining

specialized diets

Amenities

courtyard

home-like environment

Information from Centers for Medicare & Medicaid Services

This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 4 stars on its staffing rating. Additionally, within its staffing rating, this facility received a 4 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/16/80 and is run by a for profit organization. It is a large-sized nursing community with 77 nursing beds. Currently, there are 45 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

Alerts from Centers for Medicare & Medicaid Services

This community has been cited for abuse by The Center for Medicare and Medicaid Services. Either the facility has been cited in inspection reports for abuse that caused a resident harm within the past year or abuse that could have potentially caused residents harm in the past two years. This facility has been given 1.0 fine by The Centers for Medicare & Medicaid Services for a total of $46,351.50. The facility has had 3 substantiated complaints reported in the last 3 years that resulted in a citation.

Staffing Metrics

This Facility
State Average

Reported Nurse Aide Staffing Hours per Resident per Day

2.58
2.32

Reported LPN Staffing Hours per Resident per Day

0.51
0.54

Reported RN Staffing Hours per Resident per Day

1.04
1.08

Reported Licensed Staffing Hours per Resident per Day

1.55
1.57

Reported Total Nurse Staffing Hours per Resident per Day

4.13
3.91

Reported Physical Therapist Staffing Hours per Resident Per Day

0.06
0.1

Long Stay Metrics

This Facility
State Average

Percentage of high risk long-stay residents with pressure ulcers

10.13
5.68

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

95.63
99.24

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

97.5
97.5

Percentage of long-stay residents experiencing one or more falls with major injury

3.4
2.41

Percentage of long-stay residents who have depressive symptoms

0
7.69

Percentage of long-stay residents who lose too much weight

14.29
4.77

Percentage of long-stay residents who received an antianxiety or hypnotic medication

10.45
21.49

Percentage of long-stay residents who received an antipsychotic medication

9.29
10.87

Percentage of long-stay residents who were physically restrained

0
0

Percentage of long-stay residents whose ability to move independently worsened

28.22
19.93

Percentage of long-stay residents whose need for help with daily activities has increased

20.71
12.76

Percentage of long-stay residents with a catheter inserted and left in their bladder

0
1.14

Percentage of long-stay residents with a urinary tract infection

3.48
1.7

Percentage of low risk long-stay residents who lose control of their bowels or bladder

45.61
47.01

Number of hospitalizations per 1000 long-stay resident days

nan
1.07

Number of outpatient emergency department visits per 1000 long-stay resident days

nan
0.87

Short Stay Metrics

This Facility
State Average

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

76.47
94.93

Percentage of short-stay residents who made improvements in function

45.75
70.16

Percentage of short-stay residents who newly received an antipsychotic medication

0
0.8

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

84.21
88.64

Percentage of short-stay residents who had an outpatient emergency department visit

nan
8.21

Percentage of short-stay residents who were rehospitalized after a nursing home admission

nan
16.67

Healthcare Near Willow Wood Care Center

Willow Wood Care Center is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is St. Mark's Hospital which is 1.2 miles away, but there are also other hospitals in the area including Salt Lake Surgical Center, and Intermountain Medical Center. Pharmacies close by are Walgreens which is 0.6 miles away, Meier's Pharmacy, and Fresh Market Pharmacy. Have to go to the dentist? Options include Salt Lake Dental Lab which is 1.3 miles away, Legacy Dental, and Evansmiles Dentistry.

Surrounding Area

Willow Wood Care Center is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order Greek at Mad Greek, pizza at Pizza Hut or Thai at Siam Orchid. Love the arts? Head on over to Murray Park Amphitheater, Desert Star Playhouse, or Murray Theater. Enjoy shopping? Spend some time at Trolley Square, City Creek Center, or The Gateway Mall. Looking for a park to relax at? Enjoy the outdoors at Millcreek, Big Cottonwood Regional Park, or Creekside Park.

Weather

Weather in the area consists of an average of 102 days of rain, 50 days of snow and 212 days of sun and the total precipitation is around 1.3 inches a year. The region reaches a high of 75°F in the summer and 23°F in the winter, with an average temp of 48.2°F throughout the year. The average humidity is 55.4%, with max winds averaging around 8.8 mph.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Reviews

General Staff Rating
Based on 5 total reviews
Care Staff Rating
Based on 12 total reviews
Food Staff Rating
Based on 1 total reviews
Cleanliness Rating
Based on 1 total reviews
Alexander D.
2019-04-03

1.0 rating


If you care about your loved ones, take them elsewhere. The care was less than ideal; my uncle    fell and shattered his hip when he was supposed to have someone helping him walk or be in a wheelchair. After he passed, the billing lady who contacted my mother was atrocious. She was extremely rude and unprofessional. This whole facility needs to be investigated.....

Beverly Kunzler
2021-12-01

1.0 rating


This is a horrible place to go for rehab. I have documented accute anxiety and PTSDThey placed me in a room with a woman with dimentia who yelled all night and called me names I know she couldn't. Help it was very stressful I got 9 hours sleep all week. This is a nursing home and people who need therapy should not be placed here

Heather Cassiero
2021-10-01

5.0 rating


Laurie Christiansen
2021-01-01

1.0 rating


I was at this so called care center for 18 hours on July 2nd 2020 before I called millcreek police dispatch to send the EMT's to take me out of there I did not receive my pain medication as ordered by my doctor they kept telling me I had to wait 3 more hours every time I asked after waiting 3 hours I had to wait 3 more hours. The one meal I received was maybe 500 calories not counting all the sugar they brought knowing I was diabetic when the EMT's arrived my blood sugar was so high from neglect it didn't read on their meter and I had been lying in pee for 2 hours. Do not choose this place if you want to rehab with care and dignity.

Martha E. Matos C.
2020-01-01

5.0 rating


quentin tyler
2020-01-01

5.0 rating


Nick
2020-01-01

1.0 rating


My grandpa had a bad fall and was left alone in his room for hours with a head injury before my aunt discovered all this during a visit. No one was caring for him and no one called us. He's never going back there.

Jessica Nield
2019-01-01

5.0 rating


There's no place like home! Willow Wood Care Center is a short-term and long-term care center, with a specialized secure memory care section.It is the closest place to 'Ma and 'Pa's you will find in care centers. What makes Willow Wood great is the perfect combination of home and family. Nestled in a developed area, at the entrance of a gated community, Willow Wood is one of the only care centers in the valley tucked away in a quiet residential neighborhood. Please come visit us so we can show you why this place is "home".

Rachel Darrington
2019-01-01

5.0 rating


Very homelike feeling!!! Warm and caring staff!

Carolyn Clark
2019-01-01

3.0 rating


Northrop Garfield
2019-01-01

5.0 rating


Jody Anderson
2019-01-01

5.0 rating


The Willow Wood staff was so great in caring for my step-father. The staff is truly top notch...it is so impressive that their staff on the Memory Care unit have been there as long as they have - this says a lot! The back-yard was a really nice area to be able to go and visit. The inside aesthetics could be a bit better though.

Lexy
2019-01-01

5.0 rating


Jason Mendenhall
2018-01-01

5.0 rating


Wonderful, caring staff and administration!

Yane XD
2018-01-01

5.0 rating


Dimple Patel
2018-01-01

4.0 rating


Very good facility, it looks little old but aids and CNA are very helpful, every facilities have their pros and cons, this place has some residents in dementia unit which are very hard to take care of but amazingly they try their best to take care of them, i have worked as PT in many SNF but liked this as they take very good care of residents, Sometimes they have problems with staffing but to be honest evry facility has the same problems so far! All that matters is personal attention that residents get!

Deb C
2018-01-01

1.0 rating


Does nobody in your dementia area give a crap about people who can not do for themselves? 98 year old women comes in, 2 weeks no shower, Beds sores on the feet, meaning they have not changed her socks to notice. . only changed her once a day, Dirty bathroom, pee all over the floor. excuse is other residents must have used it. Has not been cleaned for 2 weeks. change her,wipe the front, ignore the dried poop on her bottom. And we have to say "HEY clean her bottom. What is the problem here. If you do not like this kind of work go somewhere else. But DO NOT stay and neglect your residents. Pay attention. Been reported to OmbudsmanAn update, This special lady who is 98 now is having so much pain with a 4th degree bedsore on her tail bone, They decided to come in and scrape it out, while she was crying so loud. They wont even numb it. Yes she is on hospice, But why should anyone have to live their last days in such pain from neglect. This place should be ashamed of themselves. We put our trust into a place to care for someone and they are treated like this.

Jan Phillips
2018-01-01

5.0 rating


We are so grateful for the wonderful care and love that they staff of Willow wood gave to our father. We wished that we would have found them sooner. If you are looking for a place for your loved one, I highly recommend your meeting Nia and the other care givers at Willow wood.

Anita Maravi
2017-01-01

4.0 rating


Very nice Receptionist! The person in care of Admission didn't get to meet her but talked to her and she was very nice also. Overall the place needs a little more life, a bit gloomy and needs some remodeling. Everyone that worked there seem very friendly.

Health and Fire Safety Deficiencies

The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

Scope
Severity of Deficiency Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

Fire Safety Deficiencies

Survey Date: 2019-12-04

Correction Date Letter Category Description
2020-01-16 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).

Survey Date: 2019-12-04

Correction Date Letter Category Description
2019-12-06 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Survey Date: 2019-12-04

Correction Date Letter Category Description
2020-01-09 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.

Survey Date: 2019-12-04

Correction Date Letter Category Description
2020-01-09 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

Survey Date: 2018-09-12

Correction Date Letter Category Description
2018-10-17 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).

Survey Date: 2018-09-12

Correction Date Letter Category Description
2018-10-17 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

Survey Date: 2018-09-12

Correction Date Letter Category Description
2018-10-17 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

Survey Date: 2018-03-19

Correction Date Letter Category Description
2018-04-09 D Emergency Preparedness Deficiencies Establish an Emergency Preparedness Program (EP).

Survey Date: 2018-03-19

Correction Date Letter Category Description
2018-04-09 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Survey Date: 2018-03-19

Correction Date Letter Category Description
2018-04-09 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

Survey Date: 2018-03-19

Correction Date Letter Category Description
2018-06-07 D Smoke Deficiencies Install properly constructed windows in hallway walls or doors.

Health Safety Deficiencies

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 E Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 E Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 E Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 D Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.

Survey Date: 2020-12-14

Correction Date Letter Category Description
2021-01-13 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-17 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-20 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-15 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-20 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-17 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey Date: 2019-12-05

Correction Date Letter Category Description
2020-01-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

Survey Date: 2020-05-13

Correction Date Letter Category Description
2020-06-18 F Infection Control Deficiencies Provide and implement an infection prevention and control program.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey Date: 2018-09-17

Correction Date Letter Category Description
2018-11-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

Survey Date: 2018-03-22

Correction Date Letter Category Description
2018-04-16 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey Date: 2018-03-22

Correction Date Letter Category Description
2018-04-16 C Nursing and Physician Services Deficiencies Post nurse staffing information every day.

Survey Date: 2018-03-22

Correction Date Letter Category Description
2018-04-16 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey Date: 2018-03-22

Correction Date Letter Category Description
2018-04-16 D Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Survey Date: 2018-03-22

Correction Date Letter Category Description
2018-04-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

Bus Stops

1300 E @ 4730 S

0.2 miles away

1300 E @ 4711 S

0.2 miles away

1300 E @ 4765 S

0.2 miles away

1300 E @ 4650 S

0.2 miles away

1300 E @ 4645 S

0.2 miles away

Places of Worship

Gospel Grace Church

5.1 miles away

Salt Lake Temple

7.3 miles away

Salt Lake Tabernacle

7.3 miles away

Conference Center

7.4 miles away

Supermarkets

Walmart Supercenter

0.3 miles away

Smith's

0.7 miles away

Macey's

0.8 miles away

Sprouts Farmers Market

0.8 miles away

Seoul Market

1.7 miles away

Banks

Mountain America Credit Union

0.2 miles away

America First Credit Union

0.5 miles away

U.S. Bank

0.6 miles away

Wells Fargo

0.9 miles away

Chase

1.3 miles away

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Nearby Senior Living in Utah

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