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Whittier Hills Healthcare Center

10426 Bogardus Ave., Whittier, CA 90602

Memory Care Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(562) 947-7817

Estimated Pricing

Studio
Estimated $4,351

Price Comparison

  • Average City Price: $4,460
  • Average State Price: $5,647
  • Average National Price: $5,673

    • Whittier Hills Healthcare Center Description

    Whittier Hills Healthcare Center, our talented and focused staff will work with you, your family, and your healthcare provider, to create a comprehensive and effective care and treatment plan.

    Our welcoming smiles will tell you that Whittier Hills Healthcare Center is a place to regain your strength and mobility and a place you can call home.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Whittier

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Whittier

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Whittier

    Community Reviews

    8.6
    Whittier Hills Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 5 out of 12 communities in Whittier
  • Ranking in State: 1347 out of 3259 communities in CA

    • Facility and Grounds A

    Care A

    Staff A

    Cleanliness A

    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Whittier Hills Health Care Center receives a mix of reviews, with many highlighting the positive aspects of care, staff professionalism, and the facility's environment. Several reviewers express gratitude for the compassionate and attentive care provided to their loved ones, including those undergoing rehabilitation for various conditions such as cancer, hip surgery, and knee fractures. The facility is praised for its cleanliness, good food, and the ability to accommodate special needs, including language barriers. The physical therapy team, in particular, receives numerous commendations for their skill, knowledge, and dedication to patient improvement.

    However, there are some negative experiences reported. One review mentions a lack of proper medical care leading to a return to the hospital, while another criticizes the nursing staff for being unhelpful and emotionally insensitive. Concerns about response times to patient needs and the facility's handling of COVID-19 precautions are also noted. Despite these criticisms, the majority of feedback is positive, with many families recommending Whittier Hills Health Care Center for its overall service quality and the caring nature of its staff.

    It's important to note that experiences vary, and while many have found Whittier Hills to be a supportive and effective facility for rehabilitation and care, there are instances where expectations were not fully met. Prospective residents and their families are encouraged to consider the range of reviews and possibly visit the facility to make an informed decision.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians

    Activities

    Games

    Variety of Activities

    Art

    Excursions

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Dec. 31, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 160
    Total current residents: 152
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 16
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $22718

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-05-30 2019-06-25 D Smoke Deficiencies Construct fire resistant interior walls.
    2019-05-30 2019-06-25 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-06-06 2018-06-26 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2018-06-06 2018-06-26 C Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2018-06-06 2018-06-26 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2018-06-06 2018-06-26 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2018-06-06 2018-06-26 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-06-06 2018-06-26 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-06-06 2018-06-26 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-06-06 2018-06-26 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2018-06-06 2018-06-26 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-20 2023-05-20 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2023-04-20 2023-05-20 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-03-24 2023-04-10 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from medications that restrain them, unless needed for medical treatment.
    2023-03-24 2023-04-10 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-23 2023-04-05 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2023-03-23 2023-04-05 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-01-31 2023-02-23 H Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-08-25 2022-09-24 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-19 2021-12-23 E Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2021-11-19 2021-12-23 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-11-19 2021-12-23 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-11-19 2021-12-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-11-19 2021-12-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-11-19 2021-12-23 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-19 2021-12-23 D Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2021-11-19 2021-12-23 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-11-19 2021-12-23 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-11-19 2021-12-23 E Environmental Deficiencies Keep all essential equipment working safely.
    2022-06-02 2022-06-06 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-05-19 2022-07-18 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-05-31 2019-06-25 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-05-31 2019-06-25 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-05-31 2019-06-25 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-05-31 2019-06-25 E Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-05-31 2019-06-25 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-05-31 2019-06-25 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-05-31 2019-06-25 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-05-31 2019-06-25 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-05-31 2019-06-25 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-05-31 2019-06-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-31 2019-06-25 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2021-04-23 2021-05-03 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-02-24 2021-03-30 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-02-24 2021-03-30 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-11-18 2020-12-29 E Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2020-11-18 2020-12-04 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-05-26 2018-06-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-05-26 2018-06-25 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2018-05-26 2018-06-25 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-05-26 2018-06-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-05-26 2018-06-25 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-05-26 2018-06-25 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-05-26 2018-06-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-05-26 2018-06-25 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-05-26 2018-06-25 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-05-26 2018-06-25 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-05-26 2018-06-25 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-05-26 2018-06-25 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-05-26 2018-06-25 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-05-26 2018-06-25 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2018-05-26 2018-06-25 C Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2018-05-26 2018-06-25 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-05-26 2018-06-25 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-05-26 2018-06-25 B Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-05-26 2018-06-25 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-05-26 2018-06-25 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2018-05-26 2018-06-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-05-26 2018-06-25 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2018-05-26 2018-06-25 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Fines

    Fine Date Fine Amount
    2020-11-18 $22,718

    What is in the Neighborhood

    General Area Overview
    • The closest city is East La Mirada which is 1.2 miles away and has a population of 9,757 (very small town).
    • The average income is $60,272, which is average compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 62
      • Average Temperature: 72.4
      • Day Breakdown: The area gets 39 days of rain and 325 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 36.1 years old, average compared to other cities.
    • 3.19% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 19.61% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 1% Black or African-American, 52% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 1.66 per 100 people which is low compared to other cities.
      • Violent Crime: 0.28 incidents per 100 people
      • Property Crime: 1.0 incidents per 100 people
      • Drug-Related Crime: 0.18 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Sprouts Farmers Market
    0.5 miles away
    Vons
    0.6 miles away
    ALDI
    0.8 miles away
    Grocery Outlet
    0.8 miles away
    Costco
    0.9 miles away

    None Found

    Bus Stations

    Foothill Transit 185
    2.8 miles away
    OCTA
    3.4 miles away
    Montebello bus
    3.5 miles away

    Banks

    Chase
    0.7 miles away
    Bank of America La Habra Branch
    2.3 miles away
    Bank of America
    3.8 miles away
    Banc of California
    3.8 miles away
    Popular Community Bank
    4.0 miles away

    Hospitals

    Whitter Hospital Medical Center
    1.3 miles away
    Passport Health La Habra Travel CLinic
    2.7 miles away
    PIH Health Whittier Hospital
    4.1 miles away
    Saint Jude Medical Center
    4.5 miles away
    Metropolitan State Hospital
    4.7 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    Rite Aid
    1.0 miles away
    CVS Pharmacy
    3.3 miles away
    Hacienda heights pharmacy
    4.4 miles away
    King's Pharmacy
    4.5 miles away

    Dentists

    dentistry
    4.0 miles away
    Marie Yvette Buan DDS Inc.
    6.6 miles away
    Western Dental
    6.7 miles away
    Raul Castellanos, Jr., D.D.S.
    6.8 miles away
    Aava Dental
    7.4 miles away

    Parks

    Leffingwell Ranch Park
    0.7 miles away
    Osornio Park
    1.0 miles away
    Murphy Ranch Park
    1.0 miles away
    Terraza Park
    1.0 miles away
    Parnell Park
    1.1 miles away

    Places of Worship

    La Iglesia de Nuestra Señora la Reina de los Ángeles
    16.7 miles away
    First Congregational Church
    17.0 miles away
    Thien Hau Temple
    17.0 miles away
    Wilshire Boulevard Temple
    20.3 miles away

    Shopping

    The Source
    5.6 miles away
    Seasons Place
    6.0 miles away
    Stonewood Shopping Center
    7.7 miles away
    Los Cerritos Center
    8.4 miles away
    Montebello Town Center
    8.6 miles away

    Culture

    La Mirada Theatre For The Performing Arts
    3.4 miles away
    Theatre entrance
    3.7 miles away
    Boy Scout Amphitheater
    4.1 miles away
    Vic Lopez Auditorium
    4.4 miles away
    Little Theater
    4.4 miles away

    Restaurants

    Black Bear Cafe
    1.8 miles away
    Blackstone Cafe
    2.8 miles away
    Pepper Shaker Cafe
    3.2 miles away
    Akafuji
    3.5 miles away
    Harbor Mexican Cafe
    3.5 miles away

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    Google map of Whittier Hills Healthcare Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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