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Whitehaven Community Living Center
1076 Chambliss Road, Memphis, TN 38116
For Pricing & Availability
(800) 780-8101To Reach a Resident
(901) 396-8470Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Memphis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Whitehaven is praised for being a great place to work, with a supportive environment for growth and a strong sense of community among staff and residents.
- Significant improvements have been noted, including a complete new team, better patient ratios, and strict COVID precautions to ensure the health and safety of residents and staff.
- Residents enjoy good food, a variety of activities, and a friendly atmosphere, contributing to a happy and joyful living environment.
- Long-term employees express satisfaction with management and the care provided to residents, highlighting a caring and professional administration.
- Visitors and staff commend the facility for its effective rehabilitation services and the overall positive impact on residents' well-being.
Negative Feedback:
- Concerns have been raised about the facility's past reputation, including issues with staffing levels, resident care, and professional conduct among some office staff.
- One review strongly advises against placing loved ones in the facility, citing poor conditions, lack of basic care, and a contagious outbreak.
- There are reports of lost personal items despite labeling, suggesting issues with property management.
Mixed Feedback:
- While some reviews highlight a caring and dedicated staff, others point to systemic issues that may affect the quality of care and staff morale.
- The facility's efforts to improve its reputation and services are acknowledged, though some experiences suggest there is room for further improvement.
Reviews
There are currently no reviews that were left on My Caring Plan
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
3
Nursing Home Overview
Participation
date: Sept. 13, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 88
Total current residents: None
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $108005
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-07 | 2022-03-25 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-07-22 | 2019-08-12 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-07-22 | 2019-07-22 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-07-22 | 2019-08-09 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-07-22 | 2019-08-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-22 | 2019-08-24 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-07-22 | 2019-08-09 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-07-22 | 2019-08-24 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-07-22 | 2019-08-24 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-07-22 | 2019-07-23 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-09-11 | 2018-10-02 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2018-09-11 | 2018-10-11 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-09-11 | 2018-10-12 | C | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2018-09-11 | 2018-10-12 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2018-09-11 | 2018-10-12 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-09-11 | 2018-09-21 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-09-11 | 2018-09-12 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-09-11 | 2018-09-12 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-11 | 2018-09-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-09-11 | 2018-09-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-09-11 | 2018-09-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-02-18 | $96,025 |
| 2022-02-18 | $107,348 |
| 2022-04-11 | $658 |
What is in the Neighborhood
- The closest city is Southaven which is 3.1 miles away and has a population of 52,589 (large town).
- The average income is $33,573, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 43
- Average Temperature: 65.0
- Day Breakdown: The area gets 175 days of rain, 3 days of snow and 185 days of sun
- Precipitation: 2.8 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 4.76% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 6.61% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 60% Black or African-American, 6% Hispanic or Latino, and 29% White.
- The crime rate is 17.05 per 100 people which is very high compared to other cities.
- Violent Crime: 4.83 incidents per 100 people
- Property Crime: 9.84 incidents per 100 people
- Drug-Related Crime: 0.86 incidents per 100 people
- The average life expectancy in zip code is 74.79 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 131.0, Moderate Days 45.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.5 miles awayKroger
0.6 miles awayWalmart Supercenter
1.8 miles awayWalmart Neighborhood Market
4.9 miles awaySam's Club
5.6 miles awayTransportation
Central Station
7.1 miles awayMemphis Central Station
7.1 miles awayButler
7.3 miles awayHuling
7.4 miles awayCleveland Street
7.4 miles awayBus Stations
MATA Bus 2
6.4 miles awayBanks
Tri-State Bank
0.6 miles awayRegions Bank
0.7 miles awayFirst South Financial
0.8 miles awayFirst Tennessee Bank
0.8 miles awayFirst Tennessee
1.5 miles awayHospitals
Methodist South Hospital
0.3 miles awayBaptist Memorial Hospital-DeSoto
4.4 miles awayThe Oaks at La Paloma
5.8 miles awayThe Oaks at La Paloma Treatment Center
5.8 miles awayDelta Medical Center
5.9 miles awayPharmacies
Walgreens
1.6 miles awayOutpatient Pharmacy
7.2 miles awayCVS Pharmacy
7.3 miles awayRite Aid
7.3 miles awayMadison Pharmacy
8.3 miles awayDentists
Advanced Dental Implant and TMJ Center
6.9 miles awayParkway Village Family Dentistry
7.3 miles awayDunn Dental Building
7.3 miles awayDesoto Dental Services, Inc.
7.4 miles awayChrist Community Health Services Broad Avenue Dental Center
8.8 miles awayParks
Sidney Lanier Park
0.4 miles awayWhitehaven Park
0.8 miles awayWilliams Park
0.8 miles awayWhitehaven Lane Park
1.0 miles awayGardenview Park
1.7 miles awayPlaces of Worship
Mason Temple
6.3 miles awayFirst Baptist Church Beale Street
7.5 miles awayShopping
Peabody Place
7.6 miles awayOak Court Mall
8.7 miles awayHigh Point Terrace Shopping Center
9.3 miles awayHickory Ridge Mall
9.4 miles awayStage Centre
16.0 miles awayCulture
Desoto Family Theatre
6.9 miles awayPlayhouse on the Square
7.4 miles awayJoysmith Gallery
7.4 miles awayCircuit Playhouse Box Office
7.4 miles awayTheatre Works
7.4 miles awayRestaurants
Marlowe's Ribs & Restaurant
0.2 miles awayInterstate Barbecue
4.1 miles awayLongHorn Steakhouse
5.1 miles awayO'Charley's
5.1 miles awayIHOP
5.1 miles awayGet exact pricing & check availability
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