📞 Call for pricing and availability: (800) 780-8101

Whisperwood Nursing & Rehabilitation Center

5502 W 4Th St, Lubbock, TX 79416

Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(806) 793-1111


Price Comparison

  • Average City Price: $5,853
  • Average State Price: $6,573
  • Average National Price: $7,508



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Lubbock


    Community Reviews

    8.5
    Whisperwood Nursing & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 21 out of 35 communities in Lubbock
  • Ranking in State: 1325 out of 2716 communities in TX
  • Facility and Grounds A

    Care A

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Whisperwood has received numerous positive reviews from family members of residents, employees, and visitors alike. Many highlight the caring and professional staff, the clean and welcoming facility, and the quality of care provided.

    • Residents and their families have praised Whisperwood for its comfortable accommodations, delicious meals, and the compassionate care provided by the staff. One reviewer mentioned how their 91-year-old mother was very happy with her stay, noting her sparkling eyes and satisfaction with the meals and comfort of her bed.
    • Employees, including those in nursing, administration, and support roles, have expressed pride in their work and the positive environment at Whisperwood. The teamwork and dedication to providing high-quality care and support to residents are frequently mentioned.
    • The facility has been described as clean, nice, and newly renovated, offering a range of services including long-term care, skilled nursing, and various therapies. Activities and efforts to make residents feel comfortable and at home are also highlighted.
    • However, there are a few negative reviews mentioning concerns about communication, staff behavior, and overall management. One review specifically criticized the administration and the care conditions for Alzheimer’s patients, urging family members to stay vigilant.
    • Despite the few negative comments, the overwhelming majority of reviews are positive, with many recommending Whisperwood for its outstanding care, friendly staff, and the effort put into making the transition for residents as smooth as possible.

    In summary, Whisperwood is highly regarded by most reviewers for its compassionate care, quality services, and welcoming environment, making it a recommended choice for those seeking a place for their loved ones.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Long-term care

    Neurological conditions

    Wound care

    Rehabilitation center

    Diabetes management

    Physical, occupational, and speech therapy


    Activities

    Engaging activities

    Religious services


    Community Amenities

    Beauty & barber services

    Laundry & housekeeping

    Rehab-to-home


    Dining

    Nutritional services


    Transportation

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Nov. 15, 1995
    Ownership type: Government
    Provider type: Medicare and Medicaid
    Nursing home capacity: 114
    Total current residents: 72
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $28600


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-02 2022-08-30 C Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-08-02 2022-08-30 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-08-02 2022-08-30 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-25 nan C Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Fines

    Fine Date Fine Amount
    2019-08-08 $7,157
    2020-05-26 $32,773
    2020-09-08 $13,332
    2023-02-27 $23,490
    2023-02-27 $15,269

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lubbock which is 4.5 miles away and has a population of 249,042 (small city).
    • The average income is $59,982, which is average compared to other zip codes.
    • Weather
      • High Temperature: 86
      • Low Temperature: 44
      • Average Temperature: 65.6
      • Day Breakdown: The area gets 80 days of rain, 9 days of snow and 275 days of sun
      • Precipitation: 0.9 inches a year

    Demographic Overview
    • The median age is 29.2 years old, very low compared to other cities.
    • 4.25% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 5.71% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 2% Asian, 7% Black or African-American, 27% Hispanic or Latino, and 61% White.

    Health and Safety Overview
    • The crime rate is 10.83 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.85 incidents per 100 people
      • Property Crime: 5.54 incidents per 100 people
      • Drug-Related Crime: 0.95 incidents per 100 people
    • The average life expectancy in zip code is 76.93 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 203.0, Moderate Days 24.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.4 miles away
    United Supermarkets
    0.6 miles away
    Food King
    1.2 miles away
    Market Street
    1.9 miles away
    Costco
    2.1 miles away

    None Found

    Bus Stations

    4th & Bangor
    0.4 miles away
    Wal-Mart at Frankford & 4th
    0.5 miles away
    The Ranch
    0.7 miles away
    The Grove Apartments
    1.2 miles away
    19th & Quaker
    1.8 miles away

    Banks

    City Bank
    0.0 miles away
    First United Bank
    0.5 miles away
    Alliance Credit Union
    0.7 miles away
    Bank of America ATM
    0.8 miles away
    Prosperity Bank
    0.8 miles away

    Hospitals

    Lubbock Heart & Surgical Hospital
    1.1 miles away
    Covenant Children’s
    2.1 miles away
    University Medical Center
    2.1 miles away
    Trustpoint Rehabilitation Hospital of Lubbock
    2.3 miles away
    UMC Emergency Center
    2.3 miles away

    Pharmacies

    Walgreens
    0.5 miles away
    United Supermarket in-store Pharmacy
    0.6 miles away
    CVS Pharmacy
    1.1 miles away
    Market Street in-store pharmacy
    1.9 miles away
    Market Street in-store Pharmacy
    1.9 miles away

    Dentists

    Abbeville Dentistry
    0.6 miles away
    Lubbick Family Orthodontics
    2.1 miles away
    ClassOne Orthodontrics
    3.0 miles away
    Teeth Savers International
    3.3 miles away
    Abbeville
    3.6 miles away

    Parks

    Richard Lopez Park
    0.4 miles away
    West Wind Park
    0.5 miles away
    Whisperwood Median
    0.7 miles away
    Preston Smith Park
    0.7 miles away
    Frank Higginbotham Park
    1.1 miles away

    None Found

    Shopping

    South Plains Mall
    3.6 miles away

    Culture

    International Cultural Center
    2.6 miles away
    University Theatre
    3.2 miles away
    Allen Theatre
    3.4 miles away
    Lubbock Arts Alliance
    4.0 miles away
    CO-OPt Research + Projects
    4.1 miles away

    Restaurants

    O'Hana Steak & Sushi
    0.0 miles away
    Wingstop
    0.1 miles away
    China Express
    0.1 miles away
    Beef 'O' Brady's
    0.1 miles away
    Pinocchio's Pizzaria
    0.3 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Whisperwood Nursing & Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More