📞 Call for pricing and availability: (800) 780-8101
Westfield Gardens Nursing And Rehab
37 Feeding Hills Road, Westfield, MA 01085
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 568-2341Pricing Details
This detailed pricing information was obtained directly from the Admission Coordinator at Westfield Gardens Nursing And Rehab via email on Feb. 28, 2024.
Facility Payment Options and Rates for 2024
For residents planning a long-term stay in our facility, the common payment methods include Medicaid or private pay. Additionally, some residents may have their stay covered by a long-term insurance payor, such as through an insurance carrier like UnitedHealth Care.
Our rates for the year 2024 are set at $421 per day. To secure a place, we require a 30-day check prior to admission, amounting to $12,630. It's important to note that, based on our research and comparisons, our rates are considerably more affordable than many other options available in the market.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Admission Coordinator at Westfield Gardens Nursing And Rehab via email on Feb. 28, 2024.
Do you guys currently have a waitlist?
Yes, we do have a waitlist for Long-Term Care. Due to the type of industry this is, there is no set time for how long it would be to get to the top of the waitlist. There is no order to explain it simply. It depends on our availability and your loved ones’ needs.
Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?
We have our Medical Director, Nurse Practitioner, a wound doctor, several RNs and CNAs, Director of Nursing, Assistant Director of Nursing, we have our Activities Director, me (Admissions/Marketing), our Social Worker, we have several rehab staff who work under our Director of Rehab, and our housekeeping and kitchen staff. We all get the opportunity to get CPR certified at the facility. Regarding continued training, that I cannot speak of because we do not have programs. The only programs that involve training, is the medical school program that comes in weekly to help our nurses and aides. They learn from our staff.
Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?
For the safety of our residents, we have two separate nurse stations (we have two wings). There is always someone walking around checking in on the residents making sure they are okay. Also, we have wandergards that they wear. What this is, if they were to step anywhere near an exit, the doors lock, and the alarms go off until a staff member (who knows the code) can turn it off.
Do you offer any resources or support services to aid residents' transition into the community?
Yes, we have a psychiatrist that comes in once a week, as well as we can connect them with a therapist from the community to talk to.
Do you offer transportation services for residents?
This depends on where they are going. We do have a shuttle bus that, if necessary, we can bring residents to their appointments. Typically, we book transportation to appointments via their insurance.
Could you tell me a little about your dining experience?
So, since this is a skilled nursing facility, it will look different than your assisted living facilities. We have one dining room where residents who would like to eat there, can. The rest of the residents, eat in their rooms. We do have aides and kitchen staff there to serve the residents. If there is a dietary need, we make sure that they are accommodated.
What is the process that takes place if a resident has a complaint or an issue they want addressed?
There are a variety of ways the resident can do this. The first one is, we have a grievance form that they can fill out right in front of the Social Worker’s office. From there, she would investigate further. Our Activities Director also holds a monthly Resident Council where the residents can voice what they would like to see at the facility and their concerns. Lastly, they can go to any one of our staff and let us know. If they have a concern, we need to make sure it is addressed.
What is the cost of living in your community?
For our facility, if they were to be long-term, they usually have Medicaid, or they are private pay. Some residents do have a long-term insurance payor through an insurance carrier like UnitedHealth Care. Our 2024 rates are $421/day. We require a 30day check prior to admission ($12,630). To be honest, this is much cheaper than what I have seen across the board.
What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?
Communication is key. Whenever anything happens, we let the family know. We also just implemented a monthly newsletter. I send it via email, as well as post it all over our facility so if families do not get the email, they get to read it while they are visiting their loved ones. You could also communicate any of your concerns to any of our staff. Obviously we must abide by HIPPA.
Do you all offer short-term or respite stays? How much does this cost?
We do offer short-term and respite stays. Short-term is typically for those who need rehab (physical therapy, occupational therapy or speech therapy). There is no set price for this since it depends on the needs of the patient. The $12,630 is for the room and board, but the rehab sessions could be (for an example) $100 per session. That would be due to the facility. Usually prior to admission, we go for authorization from the resident’s insurance and see if they would pay. They are usually the payors in this instance. For respite stays, that is all private pay and would be the $12,630 still. We can do less, but we can discuss that more if necessary. It can be situation-based.
Are you all a pet-friendly community?
We do allow dogs to visit (you must bring the updated list of shots and other necessary paperwork prior to bringing your dog into the facility). Pets are not allowed to stay with the resident. (Trust me, I wish, because then I would have so many pets to visit everyday) 😊
Are residents able to get Covid vaccination and flu vaccinations in the community?
Yes!!! Our Assistant Director of Nursing is amazing and is on top of making sure that anyone that wants those vaccines can receive them!!
Are residents able to age in place?
Yes, if they come in for long-term, they are part of our family! Yes, we do have a waitlist for Long-Term Care. Due to the type of industry this is, there is no set time for how long it would be to get to the top of the waitlist. There is no order to explain it simply. It depends on our availability and your loved ones’ needs.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Westfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Occupational and Physical Therapists provide 7-day coverage.
- Staff is caring, with great community support, maintaining a Covid-free environment.
- Staff is friendly, caring, polite, and loyal.
- Attention to detail in food preparation and dietary needs.
- Attentive staff going above and beyond.
- Management praised for running the facility well.
- Facility is clean, with nice and compassionate staff.
- Positive experiences from residents and their families regarding care and activities.
- Family atmosphere with daily activities and dedicated staff.
- Great place to work with a family-oriented and friendly staff.
Negative Reviews:
- Claims of dishonest and lazy management, with patients being treated poorly.
- Some aid staff described as mean and callous.
- Complaints about mean and inconsiderate nurses.
- Issues with communication and answering phones.
- Lack of security and unattended front desk.
- Terrible experience with a loved one not cared for properly, leading to a shocking and untimely death.
Mixed Reviews:
- Questions about company policy regarding workers caring for relatives.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 59
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $48750
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-08 | 2022-09-07 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-08 | 2022-09-07 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-08-08 | 2022-09-07 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-08-08 | 2022-09-07 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-08-08 | 2022-09-07 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-08-08 | 2022-09-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-08-08 | 2022-09-07 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-08 | 2022-09-07 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-08-08 | 2022-09-07 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-08 | 2022-09-07 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-08 | 2022-09-07 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-08-08 | 2022-09-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-08 | 2022-09-07 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2019-08-20 | 2019-10-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-08-20 | 2019-10-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-08-20 | 2019-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-08-20 | 2019-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-08-20 | 2019-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-08-20 | 2019-10-16 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-08-20 | 2019-10-16 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2019-08-20 | 2019-10-16 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-08-20 | 2019-10-16 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-08-20 | 2019-10-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-20 | 2019-10-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-08-20 | 2019-10-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-20 | 2019-10-16 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-08-20 | 2019-10-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-08-20 | 2019-10-16 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-08-20 | 2019-10-16 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-08-20 | 2019-10-16 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-08-20 | 2019-10-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-20 | 2019-10-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-08-20 | 2019-10-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-10 | 2020-12-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-03 | 2020-11-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-29 | 2020-11-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-20 | 2020-11-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-07-02 | 2018-08-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-07-02 | 2018-08-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-07-02 | 2018-08-06 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-07-02 | 2018-08-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-07-02 | 2018-08-06 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-07-02 | 2018-08-06 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2018-07-02 | 2018-08-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-07-02 | 2018-08-06 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-07-02 | 2018-08-06 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2018-07-02 | 2018-08-06 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-07-02 | 2018-08-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-20 | $39,000 |
| 2022-08-08 | $9,750 |
What is in the Neighborhood
- The closest city is Westfield which is 2.7 miles away and has a population of 41,690 (mid sized town).
- The average income is $69,912, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 52.1
- Day Breakdown: The area gets 152 days of rain, 40 days of snow and 172 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 2.31 per 100 people which is low compared to other cities.
- Violent Crime: 0.6 incidents per 100 people
- Property Crime: 1.35 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.6 miles awayBig Y
1.1 miles awayPrice Rite
1.3 miles awayStop and Shop
2.3 miles awayVictory International
2.5 miles awayNone Found
Bus Stations
Westfield Walmart
0.5 miles awaySPRINGFIELD / MOUNTAIN
0.6 miles awaySPRINGFIELD / US HWY 20
0.8 miles awaySPRINGFIELD / MAIN
0.8 miles awayWestern New England Hospital
0.9 miles awayBanks
Webster Bank
0.9 miles awayWestfield Bank
1.0 miles awayPolish National Credit Union
2.2 miles awayTD Bank
2.4 miles awayFirst Niagara Bank
2.4 miles awayHospitals
Western Massachusetts Hospital
0.8 miles awayNoble Hospital
2.7 miles awayBaystate Medical Center
5.6 miles awayMercy Medical Center
5.9 miles awayProvidence Behavioral Health Hospital
5.9 miles awayPharmacies
Walgreens
2.3 miles awayCVS Pharmacy
2.6 miles awayCVS
4.5 miles awayCVS/pharmacy
7.1 miles awayWalgreens Pharmacy
7.8 miles awayDentists
Oakdale Dental Associates, PC
8.1 miles awayZubkov Dental
10.1 miles awayAspen Dental
10.1 miles awayDr. Dental
10.4 miles awayHampshire Family Dental
15.7 miles awayParks
Westfield Properties
0.1 miles awayShaker Road Water Department Land
0.2 miles awayRobinson State Park
0.4 miles awaySpringfield Water Department Land
0.4 miles awayWestfield Water Department Land
0.5 miles awayPlaces of Worship
First Church of Christ, Congregational
6.2 miles awayShopping
Tower Square Mall
6.0 miles awayHolyoke Shopping Center
6.9 miles awayEnfield Square
9.6 miles awayEastfield Mall
11.6 miles awayThornes Marketplace
15.6 miles awayCulture
Majestic Theatre
4.5 miles awayParamount Theater
5.9 miles awayCityStage Symphony Hall
6.1 miles awayFuller Arts Center
7.8 miles awayAppleton Auditorium
7.8 miles awayRestaurants
Shortstop Bar & Grill
0.7 miles awayPanda House
1.0 miles awayApplebee's
1.2 miles awayThe Tavern Restaurant
2.4 miles awayPasquales
2.7 miles awayGet exact pricing & check availability
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