Westbrook Gardens Slc

Review Summary:

Opinions on Westbrook Gardens Senior Living Community are mixed, with some expressing severe dissatisfaction while others praise the facility and its staff.

• One reviewer described a negative experience, accusing the staff of poor treatment and mismanagement, particularly criticizing the director for inappropriate accusations and lack of proper care following an incident.
• Another review highlighted the positive aspects such as redecorated rooms, a variety of activities including puzzles and card games, and commendable services like laundry and regular doctor visits.
• Concerns were raised about the facility's handling of residents with dementia, with complaints about communication, medication management, and overall care leading to a recommendation to reconsider placing loved ones in their care.
• One reviewer shared a personal story of disappointment, noting the disappearance of personal items, lack of tailored care, and perceived disrespect towards their elderly father.
• Conversely, several reviews praised Westbrook Gardens for its caring, professional, and compassionate staff, beautiful facility, and excellent food, recommending it highly for loved ones.
• Another positive review mentioned the facility's good accommodations, pleasant staff, and variety of activities, recommending it to others seeking a similar environment for their significant others.
• One review specifically appreciated the staff's wonderful care, highlighting effective communication and empathy from the Director of Nursing and the Administrator.

In summary, while some reviews point to significant concerns, others offer a glowing endorsement of Westbrook Gardens, suggesting experiences can vary greatly among residents and their families.