📞 Call for pricing and availability: (800) 780-8101
West Oaks Nursing & Rehab Center
3625 Green Crest, Houston, TX 77082
For Pricing & Availability
(800) 780-8101To Reach a Resident
(281) 558-1166Estimated Pricing
Price Comparison
West Oaks Nursing & Rehab Center Description
Whatever circumstance has brought you to us, we want you to know we’re going to listen and we’re going to take care of you. Whether you need skilled nursing, long-term care, rehabilitation therapies, memory care, or respite care we’re excited to serve you.
Here at West Oaks Nursing & Rehabilitation you’ll experience a comforting, loving community surrounded by a team who works with you to design a plan with your goals and preferences in mind. You’ll also experience engaging, fun activities and comfortable amenities.
As a Touchstone community we value family partnerships, glorify God through our words and actions, and give you the best care possible.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Houston
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Houston
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Houston
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Some reviewers have praised the facility for excellent care, stating that the staff is very caring and attentive.
- Gratitude was expressed for the handling of loved ones with care, kindness, understanding, and professionalism.
- Appreciation for special events like Thanksgiving dinner, highlighting delicious food and helpful staff.
- Recognition of the facility being a first-class establishment where residents are treated with love and respect, and the staff, including management, nursing, and other departments, are highly commended.
- Positive remarks about the facility's atmosphere and the helpfulness of staff during initial inquiries.
- Personal success stories from residents who have seen significant improvements in their health and well-being thanks to the dedicated medical, rehabilitation, and administrative staff.
Negative Reviews:
- Several complaints about poor patient service, including unclean conditions, neglect, and rude staff behavior.
- Reports of a hostile environment for both potential employees and residents, with instances of disrespect and unprofessionalism.
- Concerns about the facility's cleanliness and management, with specific references to unpleasant odors and poorly managed care for the elderly.
- Allegations of unsafe and unethical practices, including drug dealing, inappropriate behavior by staff, and negligence in patient care.
- Accusations of financial mismanagement and falsification of records, particularly concerning therapy services and patient funds.
- Claims of a systemic pattern of causing issues for certain patients, leading to hospitalizations timed with state inspections to avoid scrutiny.
Mixed Reviews:
- While some reviewers commend the staff's dedication and kindness, others express dissatisfaction with the response times and overall care quality.
- Observations that the facility appears worn but is kept clean by hardworking staff, suggesting a disparity between the physical condition of the facility and the quality of care provided.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Feb. 24, 1995
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 136
Total current residents: 98
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-20 | 2022-10-14 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-09-20 | 2022-10-14 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-07-06 | 2021-07-23 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-07-06 | 2021-07-23 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-07-06 | 2021-07-23 | C | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-05-31 | 2019-06-03 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-05-31 | 2019-06-05 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-31 | 2019-06-05 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-05-31 | 2019-06-05 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-05-31 | 2019-06-05 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-05-31 | 2019-06-05 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-18 | $7,287 |
What is in the Neighborhood
- The closest city is Mission Bend which is 1.7 miles away and has a population of 36,501 (mid sized town).
- The average income is $62,971, which is average compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 56
- Average Temperature: 73.7
- Day Breakdown: The area gets 204 days of rain, 0 days of snow and 160 days of sun
- Precipitation: 3.1 inches a year
- The median age is 32.6 years old, low compared to other cities.
- 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.
- The crime rate is 9.7 per 100 people which is very high compared to other cities.
- Violent Crime: 2.92 incidents per 100 people
- Property Crime: 5.57 incidents per 100 people
- Drug-Related Crime: 0.42 incidents per 100 people
- The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
- Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayAldi
0.6 miles awayBellaire Blvd H-E-B
1.0 miles awayFiesta
1.2 miles awayKroger
2.0 miles awayNone Found
None Found
Banks
Chase
1.0 miles awayAllegience Bank
2.4 miles awayIBC Bank
3.1 miles awaymember's choice credit union
3.2 miles awayRegions Bank
3.3 miles awayHospitals
West Houston Medical Center
3.5 miles awayNexus Children's Hospital
4.5 miles awayM. D. Anderson Cancer Center
4.9 miles awayTexas Children's Hospital West Campus
5.2 miles awayHouston Methodist West Hospital
5.4 miles awayPharmacies
Walgreens
1.4 miles awayKroger Pharmacy
2.1 miles awayCVS
3.4 miles awayCVS Pharmacy
3.9 miles awayH-E-B Pharmacy
4.2 miles awayDentists
Smile Image Dentists
3.1 miles awayHouston Orthodontic Specialists
3.2 miles awayGeeTee Dental Center
3.4 miles awayGeneral Dentistry
3.4 miles awayOrthodontist
3.5 miles awayParks
McClendon Park
0.1 miles awayEldridge Stormwater Detention Basin and Park
0.6 miles awayMagnolia Park
0.7 miles awayGeorge Bush Park
0.9 miles awayHarris County
1.2 miles awayPlaces of Worship
Guradian Angel Church
25.0 miles awayShopping
West Oaks Mall
1.0 miles awayLa Centerra
7.4 miles awayMemorial City Mall
7.9 miles awayPlazAmericas Mall
8.1 miles awayFirst Colony Mall
8.6 miles awayCulture
Lowman Theater
6.8 miles awayComedySportz Houston
7.1 miles awayVirtuosi of Houston
8.1 miles awayStafford Center
8.2 miles awayArena Theatre
8.2 miles awayRestaurants
Golden Corral
0.5 miles awayIHOP
0.9 miles awayRed Lobster
1.0 miles awayOlive Garden
1.0 miles awayLa Pupusa Loca
1.1 miles awayGet exact pricing & check availability
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