📞 Call for pricing and availability: (800) 780-8101
West Oaks Nursing And Rehabilitation Center
3200 W. Slaughter Lane, Austin, TX 78748
For Pricing & Availability
(800) 780-8101To Reach a Resident
(512) 282-0141Estimated Pricing
Price Comparison
West Oaks Nursing And Rehabilitation Center Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Austin
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Employees report that commitments are not honored, and fake contact information is provided for feedback.
- Residents' families have observed nursing aides ignoring residents, poor housekeeping, and unaddressed complaints.
- Communication issues reported, with difficulty reaching residents by phone.
- Medication and care equipment (like bedside urinals) not promptly provided.
- Concerns about staff not introducing themselves or explaining procedures to new residents.
- Staff shortages and lack of respect for CNAs reported, impacting resident care.
- Reports of very poor patient care, including theft, neglect, and unauthorized financial transactions.
- Complaints about specific management personnel being unprofessional and bullying.
- Incidents of workplace violence and discrimination reported by former employees.
- Management criticized for poor training and unprofessional behavior towards staff.
Positive Reviews:
- Some residents and their families report satisfaction with the friendly staff and care received.
- Rehabilitation services, including physical and speech therapy, praised for effectiveness.
- Facility cleanliness and organization commended, with a welcoming atmosphere for visitors.
- Staff described as caring, responsive, and professional by residents' families and healthcare partners.
- Facility aesthetics praised for being clean, stylish, and well-maintained.
- Strong therapy staff and engaging activities for residents highlighted.
- Overall, several reviews describe the facility as great, with attentive and helpful staff.
Reviews
There are currently no reviews that were left on My Caring Plan
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 31, 2006
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 125
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 9
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $90169
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-21 | 2021-07-12 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-03-11 | 2020-04-10 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-03-11 | $17,856 |
| 2020-03-11 | $22,320 |
| 2021-06-17 | $15,000 |
| 2022-12-12 | $73,570 |
| 2022-12-12 | $75,169 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-06-17 | 17 |
What is in the Neighborhood
- The closest city is Shady Hollow which is 1.8 miles away and has a population of 5,004 (very small town).
- The average income is $74,873, which is high compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 53
- Average Temperature: 71.2
- Day Breakdown: The area gets 163 days of rain, 0 days of snow and 200 days of sun
- Precipitation: 2.0 inches a year
- The median age is 32.7 years old, low compared to other cities.
- 4.02% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 19.5% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 6% Asian, 6% Black or African-American, 27% Hispanic or Latino, and 58% White.
- The crime rate is 7.51 per 100 people which is very high compared to other cities.
- Violent Crime: 1.96 incidents per 100 people
- Property Crime: 4.24 incidents per 100 people
- Drug-Related Crime: 0.38 incidents per 100 people
- The average life expectancy in zip code is 79.77 years old, which is high compared to other zip codes.
- Air Quality: Good Days 161.0, Moderate Days 81.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Randalls 1850
0.4 miles awayH-E-B
1.0 miles awaySprouts Farmers Market
2.3 miles awayCostco
2.4 miles awayWhole Foods Market
2.6 miles awayNone Found
None Found
Banks
University Federal Credit Union
0.5 miles awayWells Fargo
0.5 miles awayAustin Telco Community Credit Union - Brodie Lane Branch
0.7 miles awayBank of America
1.2 miles awayUnited Heritage Credit Union
1.9 miles awayHospitals
Texas NeuroRehab Center
2.0 miles awayTexas Star Recovery
2.1 miles awayAustin Oaks Hospital
3.4 miles awaySeton Southwest Hospital
4.1 miles awaySaint David's South Austin Medical Center
4.8 miles awayPharmacies
Randalls Pharmacy
0.4 miles awayCVS Pharmacy
0.6 miles awayH-E-B Pharmacy
1.1 miles awayWalgreens
1.2 miles awayCostco Pharmacy
2.5 miles awayDentists
Smiles by Dentistry
0.4 miles awayMatthew Home Dentistry
2.1 miles awayVida Dental - South Austin
2.4 miles awayOmni Dental Group
3.0 miles awaySmile Center
4.0 miles awayParks
Silk Oak Neighborhood Park
0.0 miles awayAustin
0.1 miles awayWest Oak Woods Park
0.2 miles awayWoodlands Park
0.2 miles awayGreenbriar park
0.3 miles awayPlaces of Worship
Cemetery Chapel
21.6 miles awayShopping
Barton Creek Square Mall
5.4 miles awayNorthcross Mall
13.5 miles awayThe Arboretum
15.5 miles awayMarket Place Austin
16.0 miles awayThe Domain
16.0 miles awayCulture
Southpark Meadows Amphitheatre
3.3 miles awayMary Moody Northern Theater
6.1 miles awayAmphitheater
6.4 miles awayWestlake Community Performing Arts Center (PAC)
6.6 miles awayZilker Hillside Theater
6.9 miles awayRestaurants
Maudies Hacienda
0.4 miles awayWok On Fire
0.4 miles awayTino's Greek Cafe
0.4 miles awayGalaxy Cafe
0.4 miles awayBrick Oven
0.5 miles awayGet exact pricing & check availability
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Disclaimer
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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