📞 Call for pricing and availability: (800) 780-8101
West Hills Health And Rehab
6801 Middlebrook Pike, Knoxville, TN 37919
For Pricing & Availability
(800) 780-8101To Reach a Resident
(865) 588-7661Estimated Pricing
Price Comparison
West Hills Health And Rehab Description
West Hills provides skilled nursing, Alzheimer’s and dementia care and is the premier provider of rehabilitation services in West Knoxville. The Gardens on Lake Brook also is on our campus, providing dedicated hospice services. Our trained and professional staff provides you or your loved one high-quality and compassionate care. Explore to learn more about the services and amenities we offer to serve our patients and encourage positive care.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Knoxville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff praised for their professionalism and support in rehabilitation and emotional care.
- Some individuals experienced significant physical and emotional support, describing staff as family.
- Rehab Management team noted for excellent communication and responsiveness to family concerns.
- Some reviewers found the food acceptable and acknowledged the effort of certain staff members in providing care.
Negative Reviews:
- Several complaints about poor hygiene, with reports of mold in rooms and residents left in unclean conditions.
- Issues with staff responsiveness, including ignored emergency calls and lack of attention to resident needs.
- Medication management and equipment availability (such as wheelchairs and safety bars) criticized for being inadequate or unsafe.
- Communication breakdowns between staff and families, leading to frustration and concerns over patient care.
- Rehabilitation services described as insufficient, with some residents reportedly receiving minimal to no therapy.
- Overall cleanliness and maintenance of the facility received harsh criticism, alongside allegations of negligence.
Mixed Reviews:
- Some reviewers acknowledged decent aspects such as food quality but criticized other areas like service coordination and staff communication.
- Experiences vary widely, with some families expressing gratitude for the care provided to their loved ones, while others vehemently advise against the facility.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Jan. 20, 2011
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 194
Total current residents: 88
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-31 | 2022-03-05 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-01-31 | 2022-03-05 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2019-03-18 | 2019-03-18 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2019-03-18 | 2019-04-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2018-03-26 | 2018-04-19 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-03-26 | 2018-04-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-03-20 | $13,905 |
What is in the Neighborhood
- The closest city is Knoxville which is 6.1 miles away and has a population of 185,291 (small city).
- The average income is $161,858, which is very high compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 40
- Average Temperature: 62.8
- Day Breakdown: The area gets 166 days of rain, 8 days of snow and 189 days of sun
- Precipitation: 2.4 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 5.88% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 5.55% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 17% Black or African-American, 4% Hispanic or Latino, and 74% White.
- The crime rate is 9.55 per 100 people which is very high compared to other cities.
- Violent Crime: 2.41 incidents per 100 people
- Property Crime: 4.75 incidents per 100 people
- Drug-Related Crime: 1.66 incidents per 100 people
- The average life expectancy in zip code is 76.05 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 197.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
1.1 miles awayTrader Joe's
1.6 miles awayFood City
1.7 miles awaySam's Club
2.2 miles awayAldi
2.2 miles awayNone Found
Bus Stations
Middlebrook Pk WB @ Lake Brook Blv Out
0.1 miles awayMiddlebrook Pk EB @ Lake Brook Blv Inb
0.1 miles awayMiddlebrook Pk EB @ Dowell Springs
0.3 miles awayMiddlebrook Pk WB @ Dowell Springs Blv
0.3 miles awayDowell Springs NB At Knoxville Breast Center
0.3 miles awayBanks
SunTrust
1.6 miles awayUS Bank
1.8 miles awayORNL Credit Union
2.0 miles awayHome Federal Bank
2.0 miles awayBB&T
2.3 miles awayHospitals
Helen Ross McNabb Center
2.3 miles awayParkwest Medical Center
4.4 miles awayUniversity of Tennessee Medical Center
4.4 miles awayEast Tennessee Childrens Hospital
5.0 miles awayFort Sanders Regional Medical Center
5.0 miles awayPharmacies
CVS/pharmacy
2.9 miles awayCVS Pharmacy
3.1 miles awayWalgreens
3.8 miles awayGordon's Drug
4.1 miles awayBelieve RX
4.8 miles awayDentists
Robert M. Kelso, DDS
1.5 miles awayNorthshore Smiles
6.5 miles awayFarragut Modern Dentistry
8.7 miles awayAmerican Family Dentistry
11.0 miles awayMyers Family Dentistry
12.3 miles awayParks
West Hills
0.9 miles awayWest Hills Park
1.0 miles awayDeane Hill
1.4 miles awayWestwood Park
1.8 miles awayKnoxville
1.8 miles awayNone Found
Shopping
West Town Mall
1.4 miles awayCulture
Colston Center for the Performing Arts
4.9 miles awayClarence Brown Theatre
5.5 miles awayCarousel Theatre
5.5 miles awayTennessee Ampitheatre
5.9 miles awayUniversity of Tennessee Knoxville art Gallery
6.2 miles awayRestaurants
P.F. Chang's
1.0 miles awayIHOP
1.1 miles awayOlive Garden
1.1 miles awayChili's
1.1 miles awayCappucino's
1.2 miles awayGet exact pricing & check availability
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Disclaimer
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