Weatherwood Manor

Weatherwood Manor, a UPMC facility, has received mixed reviews from residents and their families. The facility is praised for its cleanliness, variety of activities, and the quality of food. It offers a welcoming lounge area with a fish tank and piano, a library, and a small store. The dining area is described as lovely, with centerpieces on every table and a range of food choices. Residents have access to a variety of activities, including music concerts, outings to view seasonal decorations, and more, ensuring an active community.

Staff members, including receptionists, van drivers, caregivers, dining room staff, and maintenance personnel, are often highlighted for their kindness and helpfulness. However, there are significant concerns regarding the management's lack of assistance, especially during transitions, and the overall communication and visibility of leadership. Some reviews specifically criticize the facility's approach to dementia care, suggesting it is not suitable for residents with such needs. Concerns about the unhelpfulness and rudeness of some staff members, particularly in management, have also been noted.

Despite these criticisms, many families have found peace of mind with the care provided to their loved ones, highlighting the facility's attentiveness and the range of activities available. The environment is described as very clean and well-maintained, with a restaurant-like dining experience that receives positive remarks. However, some reviews express dissatisfaction with the staff's attitude towards residents and visitors, and the perceived focus on aesthetics over the quality of care and leadership.

In summary, Weatherwood Manor offers a range of amenities and activities that many residents and their families appreciate. However, potential concerns regarding management, communication, and suitability for residents with dementia should be considered. The experiences shared by families suggest a complex picture, with many expressing satisfaction with the care provided, while others highlight areas in need of improvement.